Avis Aluguer De Carros Albufeira in Albufeira
3.9
★★★★☆
(141 reviews)
Na Avis, procuramos unir grandes carros a grandes destinos, para criar viagens melhores. Procuramos oferecer aos nossos clientes um servico de aluguer de carros e carrinhas a sua medida, com reservas totalmente flexiveis, uma gama de veiculos standard e premium, bem como o nosso servico QuickPass super facil, que permite poupar tempo ao balcao. Alem disso, oferecemos ainda diversos produtos adicionais, como a Avis Inclusive, para ajudar a tornar o aluguer perfeito para a sua viagem.
Working Hours
Monday
9 AM-12 PM
, 3-6 PM
Tuesday
9 AM-12 PM
, 3-6 PM
Wednesday
9 AM-12 PM
, 3-6 PM
Thursday
9 AM-12 PM
, 3-6 PM
Friday
9 AM-12 PM
, 3-6 PM
Saturday
Closed
Sunday
Closed
Location
Business Features
Accessibility
- Wheelchair-accessible car park
Contact Information
289 586 269 avis.com.ptAddress
R. do Municipio 31
8200-161 Albufeira
Plus Code: 3QR7+M3 Albufeira
Photo Gallery
Featured
Exterior
By owner
Inside
Street View & 360deg
3.9
★★★★☆
141 reviews
Rating Distribution
5 stars
76 (53.9%)
4 stars
22 (15.6%)
3 stars
14 (9.9%)
2 stars
5 (3.5%)
1 star
24 (17.0%)
Most Mentioned
price
13
vehicles
3
door
2
escrow
2
chairs
2
officials
2
credit card
2
communication
2
star
2
pay
2
Featured Review
★
April 30, 2024
Original
Very bad service, very unfriendy und very non transparent. I think it was this special employee. Maybe another one might have been nicer. 1 star, just becauce the car was working, otherwise it would have been 0.
Featured Review
★★★★★
October 31, 2023
Original
Nice service. I changed location on Google maps as was leading to wrong location. There is 3 rental companies located here. I rent through Avis. But I have to pay extra for car seat rental. Which I think is absolutely robbery. As I have to pay PS10 a day for car booster. Which was cheep quality but does the job.
Featured Review
★★★★★
August 17, 2023
Original
Excellent experience hiring a car with Avis Albufeira. We dealt with Jane and she was brilliant, she spoke perfect English and explained everything in detail to us. It was quick and easy to get on the road. Would recommend and use this branch again.
Featured Review
★
April 19, 2022
Original
Awful service. These guys are working several hours a day. My booking was at 12 pm but for personal reasons I came at 12:40... And waited until 15. Because there is no help via phone (I was calling by the phones at their doors), nor via chat that is simply useless. Not recommend this company
2 found this helpful
Featured Review
★
April 27, 2021
Original
Avoid at all times. Orderd a Renault megane for 1 day to drive to lisbon, but gave me a Opel Mokka. This car is rated as classe 2 on the Tolways so you pay much more. Missed a small damage on a headlight so was billed 570 euro's in Lisbon. Way to go guys.
3 found this helpful
Featured Review
★
January 9, 2021
Original
Gave me a car that was crashed on right hand side. You struggled to open the front door. Given it was late and there were no other options I mistakenly took it. The office then had the audacity to charge me for one of the scratches on the same side that was not written down. They then offered to wave damages if I hired another car with them, which I obviously didn't. Avoid this place like the plague - go to Europcar
6 found this helpful
Featured Review
★★★★
September 16, 2017
Original
We didnt habe a booking the agent was able to locate a car for us. We agreed on a manual smaller vehicle, however, there was only an automatic suv available for us. She gave it to us for the same price.
Featured Review
★★
June 9, 2017
Original
One person working, 5 people in front of us. Almost as much of a joke as at faro Airport yesterday! Lady was lovely there though only saving grace. All I wanted to do was sign a new contract as I messed up and booked a day short and they wouldn't let me do it when I hired the car insisting I went back.... Gave up waiting going to go back later
4 found this helpful
★
October 15, 2024
Original
Super disappointed. Touristy as hell, a rotten elevator and a filthy square. What more can I say?
Translation
Hyper decue. Touristique a souhait, un ascenseur pourri et une place crados. Que dire de plus ?
1 helpful
★★★★★
Local Guide
June 15, 2024
Original
Great help from a friendly lady
Translation
Prima geholpen door vriendelijke dame
★
May 15, 2024
Original
Very unfriendly lady, incompetent and gave unclear information! Not recommended!!
Translation
Sehr unfreundliche Dame, inkompetent und gab undurchsichtige Infos! Nicht zu empfehlen!!
★
May 15, 2024
Original
Unfortunately very opaque. The conditions were communicated differently than they actually were. It was said the toll would be included in a service fee of 20. However, this was not the case. The 20 was basically for nothing, but we were still allowed to pay the toll. Furthermore, there were over 45 in costs that couldnt be explained to us, even though we had already paid over 90 for an additional driver when we picked it up. We returned the car with a completely full tank, but the previous tank was also charged. Additional costs of over 70. This is definitely not common practice, which is why you fill up the car when you drop it off. Since its done via credit card, the company can deduct from your account without restrictions, so its best to be careful or choose another company. Unfortunately, when we asked, we were rejected very unfriendly and told us that everything was in the contract documents. In principle, it wouldnt be a bad thing to be open about the fact that the toll fees are not included and there are additional costs of 45 for whatever and you also have to pay for the current tank. Then you can think about the whole thing and avoid discussions when you hand over the vehicle.
Translation
Leider sehr undurchsichtig. Die Bedingungen wurden anders kommuniziert als sie im Endeffekt waren. Es hiess die Maut ware in einer Servicegebuhr von 20 inbegriffen. Dies war jedoch nicht der Fall. Die 20 waren im Prinzip fur nichts, die Maut durften wir trotzdem zahlen. Weiterhin kamen uber 45 an Kosten dazu die uns auch nicht erklart werden konnten, obwohl wir schon bei Abholung uber 90 fur einen weiteren Fahrer bezahlt hatten. Wir haben das Auto komplett vollgetankt abgegeben, jedoch wurde der Tank des Vorgangers ebenfalls berechnet. Zusatzliche Kosten von uber 70 . Dies ist so definitiv nicht ublich, deswegen tankt man ja das Auto bei Abgabe wieder voll. Da es uber Kreditkarte lauft kann die Firma uneingeschrankt von eurem Konto abbuchen, also am besten aufpassen oder ein anderes Unternehmen wahlen. Als wir nachgefragt haben wurden wir leider sehr unfreundlich abgewiesen mit dem Hinweis das alles in den Vertragsunterlagen steht. Es ware ja grundsatzlich nicht schlimm offen damit umzugehen das die Mautgebuhren nicht enthalten sind und weiter Kosten von 45 fur was auch immer dazukommen und man den aktuellen Tank auch bezahlen muss. Dann kann man sich das ganze ja uberlegen und wurde Diskussionen bei Abgabe des Fahrzeugs vermeiden.
★
May 15, 2024
Original
Very disappointed in this city where there is a gigantic quantity of sellers of souvenirs made in China..or India..where payments are made in cash without forgetting these drunken English people on the terraces bellowing. Not at all the image of Portugal.
Translation
Tres decue de cette ville ou s expose une quantite gigantesque de vendeurs de souvenirs made in china..ou inde..ou les reglements se font en espece sans oublie ces anglais ivres aux terrasses en beuglant. Pas du tout l image du Portugal.
1 helpful
★★★★
Local Guide
March 15, 2024
Original
★★★★
Local Guide
February 15, 2024
Original
★
November 15, 2023
Original
★★★★★
November 15, 2023
Original
Excellent service!!!
Translation
Excelente servicio!!!
★★★★★
Local Guide
November 15, 2023
Original
★★★★★
Local Guide
November 15, 2023
Original
★★★★★
Local Guide
November 15, 2023
Original
Good service, the staff is very professional and speaks several languages, I recommend it
Translation
Bom servico, o pessoal muito professional e fala varias linguas, recomendo
★★★★★
Local Guide
November 15, 2023
Original
Excellent car rental service. Best of all, they do not charge a deposit on your credit card, regardless of whether you rent the insurance they offer. They only block 100 euros as a guarantee for the fuel. I was very well attended to by Ana and Vanessa to answer questions and carry out the rental, and by another very kind employee when returning the item. I rented a new Citroen C3, a very good and modern car. The store is also very comfortable, with chairs to wait in if necessary, air conditioning, water and a bathroom for customers. I rented through the Budget brand and I recommend it to everyone who wants to rent a car in Albufeira!
Translation
Excelente servico de locacao de veiculos. O melhor de tudo, nao cobram caucao no cartao de credito, independente de alugar o seguro oferecido por eles. Apenas bloqueiam 100 euros como garantia do combustivel. Fui muito bem atendido pela Ana e pela Vanessa para tirar duvidas e para realizar a o locacao, e por uma outra funcionaria muito gentil na devolucao. Aluguei um Citroen C3 novo, carro muito bom e moderno. A loja tambem e muito confortavel, com cadeiras para esperar sentado se for necessario, ar condicionado, agua e banheiro para os clientes. Aluguei pela marca Budget e recomendo a todos que desejam alugar um carro em Albufeira!
★★★★★
November 15, 2023
Original
★
November 15, 2023
Original
Worst experience ever, arrogant employees, company that complicates consumers lives. I rented a car through Rental Cars, left everything paid for and when it was time to pay the deposit to take the car, they told me that they did not accept Wise cards, and this was never stated in the contract or in the 500 confirmation emails I received. . I was desperate on a late Friday afternoon, needing to go traveling, the support I received from the dear attendants was your problem, to deal with the refund and getting another car with rental cars they still made it clear that yes, if I swiped my card it would work but It was that stores guidance not to accept it. I used this card throughout Portugal and never had any problems, as it is VISA and can be swiped using the credit and debit function. Now Im here having stress to get the refund, apart from the nervousness I went through that day, having anxiety attacks but luckily I managed to go to SIXT which has good professionals who helped me and I got a car without any complications. AVIS improve your communication and employee training, people rent in advance because they plan and not to put up with insults. Worst experience of my life with a company, rubbish. Run away from it, sixt bigger and better
Translation
Pior experiencia da vida, funcionarios arrogantes, empresa que complica a vida do consumidor. Aluguei um carro pela rental cars, deixei tudo pago e na hora de pagar o caucao para levar o carro, avisam que nao aceitam cartao da Wise, sendo que em nenhum momento foi informado isso no contrato ou nos 500 e-mails de confirmacao que recebi. Eu desesperada numa sexta feira final de tarde precisando ir viajar, o apoio que recebi das queridas atendentes foi problema seu, que tratasse do reembolso e de conseguir outro carro com a rental cars ainda deixaram claro que sim se passasse meu cartao iria funcionar mas era orientacao daquela loja nao aceitar. Usei esse cartao em Portugal inteira e nunca tive problema, pois e bandeira VISA e pode ser passado na funcao credito e debito. Agora estou aqui tendo estresse para conseguir o reembolso, fora o nervoso que passei no dia, tendo crises de ansiedade mas por sorte consegui ir a SIXT que tem bons profissionais que me ajudaram e eu consegui um carro sem complicacoes. AVIS melhore sua comunicacao e treinamento de funcionarios, as pessoas alugam com antecedencia porque se planejam e nao pra aguentar desaforo. Pior experiencia da minha vida com uma empresa, lixos. Fujam disso, sixt maior e melhor
3 helpful
★★★★★
Local Guide
November 15, 2023
Original
Excellent
Translation
Excelente
★★★★★
Local Guide
November 15, 2023
Original
Great service, easy check-in and check-out
★★★★
Local Guide
November 15, 2022
Original
★★★★★
Local Guide
November 15, 2022
Original
The best of the best! Very friendly, great professionalism, top vehicles!!! The best, my car was spectacular, thank you very much Ana Romao
Translation
A melhor das melhores! Muito simpaticos otimo profissionalismo viaturas top!!! The best o meu carro foi espectacular muito obrigada Ana Romao
1 helpful
★★★
Local Guide
November 15, 2022
Original
Checking in went quite smoothly, but returning the car well before closing time was also possible, but there was no one who could check out the car? So in the meantime, anything can happen to the car before Avis checks it. Doesnt give me a good feeling, to be honest. The car was a Toyota Yaris (3 cyl.) Nice city car, but the car lacks quite a bit of power for overtaking.
Translation
Inchecken ging vrij vlot , maar auto terug brengen ruim voor sluitingstijd ging ook maar er was niemand die de auto kon afchecken ? Dus intussentijd kan der vanalles met de auto gebeuren voordat Avis hem controleert. Geeft mij geen goed gevoel eerlijk gezegd. De auto was n toyota yaris (3cil.) Leuke stads autootje ,maar om in te halen mist de auto behoorlijk wat vermogen.
3 helpful
★
November 15, 2022
Original
Very dissatisfied with the attention, very bad disposition of the boy who attended to us, he did not show any will to solve the problem for us. I wouldnt go back to that Avis agency. A shame, because I always rented cars with them and they helped me and solved everything in ten points.
Translation
Muy desconformes con la atencion, muy mala predisposicion del muchacho que nos atendio, no puso voluntad para solucionarnos el problema. No volveria a esa agencia de Avis. Una pena, porque Siempre alquile autos con ellos y me atendieron y solucionaron todo de diez puntos.
1 helpful
★★★★
Local Guide
November 15, 2022
Original
Unfortunately there is only one employee. We were waiting a little longer than usual. No matter how fast the employee works, she cannot divide herself. The 4 stars are definitely for her.
Translation
Infelizmente existe apenas uma funcionaria. Estivemos a espera um pouco mais do que o normal. Por muito que a funcionaria trabalhasse rapido ela nao consegue se dividir. As 4 estrelas sao defenitivamente para ela.
1 helpful
★★★★★
November 15, 2022
Original
★★★★★
Local Guide
November 15, 2022
Original
Very reliable. Nice and smooth service. Friendly staff. Much better than Europcar
★
Local Guide
November 15, 2022
Original
obliged to take out all optional insurance... so that is not correct more expensive than on avis website
★★★★★
Local Guide
November 15, 2022
Original
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