Europcar Albufeira in Albufeira

3.8
★★★★☆
(549 reviews)

Bem vindo a nossa agencia de aluguer de automoveis Europcar Albufeira! Fazem parte da nossa oferta diaria viaturas recentes, precos competitivos e amabilidade. Quer procure um carro por razoes profissionais ou para passear, quer necessite de um automovel (citadino, familiar ou de luxo), de um furgao ou carrinha, a Europcar disponibiliza-lhe o veiculo de que necessita. O aluguer de automoveis ou comerciais e simples atraves da reserva online no Website ou atraves da aplicacao Europcar. Nunca foi tao facil levantar e devolver um veiculo. Boa viagem!

Working Hours

Monday 8:30 AM-12:30 PM , 2:30-6:30 PM
Tuesday 8:30 AM-12:30 PM , 2:30-6:30 PM
Wednesday 8:30 AM-12:30 PM , 2:30-6:30 PM
Thursday 8:30 AM-12:30 PM , 2:30-6:30 PM
Friday 8:30 AM-12:30 PM , 2:30-6:30 PM
Saturday 8:30 AM-12:30 PM , 2:30-6:30 PM
Sunday 8:30 AM-12:30 PM , 2:30-6:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Contact Information

289 512 444 europcar.pt

Address

Av Da Liberdade,158, Pq Parque P6 Piso 1 - Cobertura

8200-002 Albufeira

Plus Code: 3PVW+FM Albufeira

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Exterior

Exterior

Street View & 360deg

Street View & 360deg

3.8
★★★★☆
549 reviews

Rating Distribution

5 stars
293 (53.4%)
4 stars
84 (15.3%)
3 stars
36 (6.6%)
2 stars
24 (4.4%)
1 star
112 (20.4%)

Most Mentioned

insurance 17 credit card 15 payment 13 pickup 9 email 9 employee 8 toll 5 webpage 5 scammers 5 information 5
Featured Review
★★★★★
October 25, 2024
Original

Pick up right at the hotel, great new car that was clean and fun to drive. Decent price for a lovely vehicle, I'd use them again.

Featured Review
★★★★★
October 17, 2024
Original

On line reservation for 3 days. . No issues with pickup. Traveled the Algarve area, no issues upon return. Will repeat.

Featured Review
August 6, 2024
Original

Worst customer service ever. Least professional service ever. The lady was rude even though she was wrong. We booked a car from 8am and after arriving at pick up location the lady advised us that the car wasn't available. She said she saw the booking the same morning and decided to postpone until 11am because "it was a last minute booking" without even notifying us. Would give 0 stars if it was an option

Featured Review
★★★★★
July 19, 2024
Original

Unfortunately I did not ask your name (lady with tree necklace), but thank you very much for your helpfulness. Where my own roadside assistance failed us, you helped us excellently. the annoying behavior and misunderstanding of the Dutch roadside assistance that forced you to talk on the telephone. YOU stood by to help us. I am really very grateful to you, what you have done for us means a lot (Peugot 308);)

Featured Review
★★★★★
June 27, 2024
Original

Europcar services was great. All transactions smooth, from handover to drive to delivery back,,, great experience and thanks to the staff for being proactive !

Review photo
Featured Review
June 5, 2024
Original

Unpleasant lady at the front desk who didn't seem to want to rent a car from the first moment we inquired with her. Not forthcoming with information about the cars, timings and availability. Much to be desired in terms of customer service.

1 found this helpful
Featured Review
★★★★★
March 26, 2024
Original

Very quick pickup, the ladies on the check out counter were very pleasant to deal with. We had one problem with opening the petrol cap and when we returned to the office the gentleman showed us how to open and close it very quickly. We didn't have to wait at all to pick up the car, it was waiting and was very clean inside and out. The lady at checkout marked all the dents etc on a sheet which we got a copy of. We prefer the method where you return the car full of fuel, this is by far the best way. Altogether a quick pick up and drop off service.

Featured Review
★★★
May 21, 2019
Original

Fairly standard Europcar office. Understaffed when I went in with only one front of house rep doing paperwork and showing people to cars meaning I had to wait 45 minutes. Not very friendly or helpful on either pickup or drop off, although they do get an extra star for finding a small scratch on return that I hadn't noticed, but on checking their computer admitted was already there before I picked it up.

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★★★★★
November 15, 2024
Original
I recently rented a car from Europcar Albufeira and absolutely love it. The entire process was smooth and straightforward. Online booking was easy and the choice of vehicles was varied. Upon collection I was greeted by a friendly and knowledgeable member of staff who gave me all the necessary information and ensured I was familiar with the vehicle. The car itself was in perfect condition, clean. Returning the vehicle was also quick and easy. I will definitely rent from Europcar again and highly recommend them to everyone!
Translation
Ich habe kurzlich ein Auto bei Europcar Albufeira gemietet und bin absolut begeistert. Der gesamte Prozess war reibungslos und unkompliziert. Die Online-Buchung war einfach und die Auswahl an Fahrzeugen war vielseitig. Bei der Abholung wurde ich von einem freundlichen und kompetenten Mitarbeiter begrusst, der mir alle notwendigen Informationen gab und sicherstellte, dass ich mit dem Fahrzeug vertraut war. Das Auto selbst war in einwandfreiem Zustand, sauber. Die Ruckgabe des Fahrzeugs verlief ebenfalls problemlos und schnell. Ich werde definitiv wieder bei Europcar mieten und kann sie jedem nur warmstens empfehlen!
★★★★★
Local Guide November 11, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
Very good car rental and very fair prices, especially considering that the toll is included. To Lisbon and back its 45. And there is full insurance with no deductible.
Translation
Sehr gute Autovermietung und sehr faire Preise, insbesondere wenn man bedenkt, dass die Maut inklusive ist. Nach Lissabon und zuruck sind es 45 . Und es gibt hier die volle Versicherung ohne Selbstbeteiligung.
★★★★★
Local Guide November 9, 2024
Original
I can recommend it with a clear conscience, quick delivery and return, good vehicle, very pleasant employees, I have always had a car from Europcar in Portugal and have never been disappointed (booked through ADAC)
Translation
Kann ich mit ruhigem Gewissen empfehlen, schnelle Ubergabe sowie Ruckgabe gutes Fahrzeug sehr angenehme Mitarbeiter habe in Portugal immer ein Auto von Europcar bin niemals enttauscht gewesen ( gebucht uber ADAC )
★★★★★
November 9, 2024
Original
★★★★
November 1, 2024
Original
★★★★★
October 25, 2024
Original
Great friendly service . Smooth operation . Recommended. Thanks Tom Cuddy
★★★★★
October 25, 2024
Original
★★★★★
October 25, 2024
Original
★★★★
Local Guide October 25, 2024
Original
★★
October 25, 2024
Original
★★★★★
October 25, 2024
Original
Nice service, nice car, well satisfied.
Translation
Fin service, fin bil, godt tilfreds.
★★★★★
October 25, 2024
Original
Everything was uncomplicated and hassle-free. Gladly again.
Translation
Alles unkompliziert und problemlos. Gerne wieder.
★★★★★
October 18, 2024
Original
★★★★★
October 15, 2024
Original
Everything worked fine...again at any time!
Translation
Hat alles prima geklappt....jederzeit wieder!
★★★★★
Local Guide October 15, 2024
Original
Citroen C3 vehicle booked in advance via TUI. Collection very easy. Drop off at the hotel. Everything worked out great. The only drawback for me was that no German was spoken. Vehicle was very well equipped. Navi available. Google Maps also worked. Price was ok too. gladly again.
Translation
Fahrzeug Citroen C3 uber TUI vorab gebucht. Abholung sehr einfach. Ruckgabe im Hotel. Hat alles super geklappt. Manko fur mich war nur, das kein Deutsch gesprochen wurde. Fahrzeug war sehr gut ausgestattet. Navi vorhanden. Google Maps ging auch. Preis war auch o.k. gerne wieder.
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
Everything was perfect.
Translation
Tout a ete parfait.
Local Guide October 15, 2024
Original
Company with a huge lack of respect for customers, I booked a car for 8:30 am and when I got there they told me that the car would be for 10:30 am and that they had sent me an email. The email was sent to me with the information that the time had changed at 08:43 and I was already there. And I needed to go to work at 9:00 am, instead of giving me an alternative for the same price, they said I would have to pay extra. Without worrying about the losses I will incur for arriving late for work and meetings I had scheduled. They dont even care about resolving situations that are the companys mistake, they simply wanted to make me feel wrong for making the reservation after hours and said that they dont have a car because they open at 8:30, so should they open at 8:00 or change the opening hours? Make a reservation for 09:00 as I have nothing to do with your problems. If I made a reservation for 08:30, thats the time I need and not 10:30. The companys system is simply ridiculous and its no wonder there are so many complaints. I will seek my rights for moral damages.
Translation
Empresa com uma falta de respeito muito grande com cliente, reservei um carro para as 08:30 e eu chegando la me avisaram que o carro seria para as 10:30 e que tinha me enviado um email. O email foi enviado para mim com as informacoes que tinha alterado o horario as 08:43 eu ja no local. E eu precisando entrar no trabalho as 09:00, inves de me darem alternativa no mesmo valor disseram que teria que pagar a mais. Sem preocupar com os prejuizo que terei por chegar atrasado no trabalho e reunioes que tinha marcado. Nem se preocupam em resolver situacoes que e erro da empresa , simplesmente quiseram me colocar como errado por ter feito a reserva depois do horario e disseram que nao tem carro porque abrem as 08:30 entao que abrem as 08:00 ou mudem o horario de reresva para as 09:00 que eu nao tenho nada haver com os vossos problemas se fiz a reserva para as 08:30 e o horario que preciso e nao para 10:30. Simplesmente ridiculo o sistema da empresa e nao e atoa que tem varia reclamacoes. Vou procurar meus direito por danos morais .
★★★★
Local Guide October 15, 2024
Original
Fast service. Everything was fine, but the employee had forgotten to point out the documents in the vehicle, which caused some confusion when handing it over.
Translation
Schneller Service. Alles bestens, allerdings hatte der Mitarbeiter vergessen, auf die im Fahrzeug liegenden Papiere hinzuweisen, was bei der Abgabe fur etwas Verwirrung sorgte.
★★★★★
Local Guide October 15, 2024
Original
Booked the car for vacation and everything worked out perfectly
Translation
Auto fur den Urlaub gebucht und alles bestens geklappt
★★★★★
Local Guide October 15, 2024
Original
Friendliness of staff and efficiency in the service provided.
Translation
Simpatia dos funcionarios e eficacia no servico prestado.
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
Fast and very friendly service. Very attentive and professional staff.
Translation
Servico rapido e muito simpatico. Staff muito atencioso e profissional.
★★★★★
October 15, 2024
Original
They gave us a Fiat 500. For two people it is a very comfortable car to get around the area; and consumes very little. It comes with a device for paying tolls for which you pay an almost symbolic amount, in addition to the cost of the tolls, and which avoids problems with them. The car, although it was almost new, had minor scratches and marks. We were told that superficial markings were not relevant. Indeed, they were not when it came to returning the car. The car insurance thing is a bit confusing, but insurance always is. I doubt that a rental car has comprehensive insurance without deductible that covers everything, since taking advantage of it there would be users who could play crash games with it with total impunity, so I dont see it. viable. When in doubt, I recommend reading the fine print (I didnt do it). We took out the average insurance, although when we returned the car without any damage in this regard we had no problem. Yes, there are differences in terms of availability, price and type of insurance when booking physically or online. We opted to book online, and then arrange coverage physically. In this sense, I think you have to go with what the employees tell you. Finally, comment that when renting a vehicle you should check that it has no damage and the tank is full. If this is not the case, request, before receiving it, that it be reflected in the vehicle delivery certificate before signing it. In short, they provided us with an ideal car to enjoy our vacation, and we had no problems. We have been very happy with the service.
Translation
Nos dieron un Fiat 500. Para dos personas es un coche muy comodo para moverse por la zona; y consume muy poco. Viene con un dispositivo para el pago de los peajes por el que pagas un importe casi simbolico, ademas del coste de los peajes, y que te evita problemas con los mismos. El coche, aunque era casi nuevo, tenia roces y marcas poco apreciables. Nos dijeron que las marcas superficiales no eran relevantes. Efectivamente, no lo fueron a la hora de devolver el coche. Lo del seguro del coche si que es un poco lioso, pero los seguros siempre lo son. Dudo que un coche de alquiler tenga un seguro a todo riesgo sin franquicia que lo cubra todo, ya que aprovechandose de ello habria usuarios que se les podria dar por jugar a los choques de choque con el con total impunidad, por lo que no lo veo viable. Ante las dudas recomiendo leer la letra pequena (yo no lo hice). Contratamos el seguro medio, aunque al devolver el coche sin ningun dano en este aspecto no tuvimos ningun problema. Si que hay diferencias en cuanto a disponibilidad, el precio y el tipo de seguro a la hora de reservarlo fisicamente o por la web. Nos decantamos por reservar por la web, y despues concretar coberturas fisicamente. En este sentido creo que hay que dejarse llevar por lo que te dicen los empleados. Por ultimo comentar que al alquilar un vehiculo se debe revisar que el mismo no tenga desperfectos y el deposito este lleno. Si no es asi solicitar, antes de recepcionarlo, que quede reflejado en el acta de entrega del vehiculo antes de firmarla. En resumen, nos facilitaron un coche idoneo para poder disfrutar de nuestras vacaciones, y no tuvimos ningun problema. Hemos quedado muy contentos con el servicio.
★★★★★
October 15, 2024
Original
Great experience, got a major car upgrade, stuff was friendly and helpful
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
Very well attended to both in collecting the vehicle and in delivery, the staff provided all the necessary information
Translation
Muito bem atendida tanto na recolha da viatura como na entrega os funcionarios deram toda a informacao necessaria

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