ARVAL in Alges
Somos uma empresa especializada na Gestao de frotas e Aluguer Operacional de Viaturas. Estamos aqui para o conduzir.
Working Hours
Location
More Car Rental Options
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Contact Information
21 470 9400 arval.ptAddress
Rua Dr. Antonio Loureiro Borges Edf 5, Piso 4
1495-131 Alges
Plus Code: PQ8F+52 Alges
Photo Gallery
Featured
Street View & 360deg
Rating Distribution
Most Mentioned
O servico de apoio ao cliente e muito fraco. Nao dao seguimento aos pedidos, passam-se meses sem darem feedback. O departamento de seguros nao tem um canal direto, perde-se imenso tempo a ligar para la, as chamadas ficam perdidas entre reencaminhamentos. Quando ligam so deixam tocar uma vez e desligam e deixam mensagem. Pessimos profissionais.
Customer service is very poor. They do not follow up on requests, months go by without feedback. The insurance department does not have a direct channel, a lot of time is wasted calling there, calls are lost between reroutes. When they call they only let it ring once and hang up and leave a message. Bad professionals.
Muito mau o servico prestado a clientes... Nao atendem telefones, nao devolvem chamadas, nao respondem a simples pedido para agendamento de simples manutencao (cliente com alguma dimensao).... Nao recomendo mesmo.
The service provided to customers is very bad... They don't answer phones, they don't return calls, they don't respond to simple requests to schedule simple maintenance (a client of some size).... I really don't recommend it.
Uma vergonha a forma como trabalham, desorganizado e a assistencia e pessima .
It's a shame the way they work, disorganized and the assistance is terrible.
Pessima assistencia ao clientes com a viaturas arval pessimo call Center
Terrible customer service with Arval vehicles, terrible call center
Pessimo servico de assistencia em viagem.
Terrible travel assistance service.
Terrible service. I contacted them for email. Sent one email on Friday, another on Monday. Waited for few days for any answer, as I didn't get started the calls because the proposal seemed very interesting. In only one day I called 6 times but the responsible for the analyses, Mr. Pedro was not available. When I finally, after a formal complaint, was able to speak with him, he told, no we do not have availability for the cars you wanted... didn't offered anything, just thousands of excuses.... Terrible, just waste of time. Do not recommend this company!!! It is a shame!
I had a call with their service line to get an offer. I was told I would receive an offer via email. I have never heard anything from them since!
Uma das empresas de topo do renting automovel em Portugal, organizacao, simpatia
One of the top car rental companies in Portugal, organization, friendliness