Turiscar Rent A Car Mem Martins - Sintra in Algueirao-Mem Martins

3.9
★★★★☆
(203 reviews)

Working Hours

Monday 9 AM-1 PM , 2:30-6:30 PM
Tuesday 9 AM-1 PM , 2:30-6:30 PM
Wednesday 9 AM-1 PM , 2:30-6:30 PM
Thursday 9 AM-1 PM , 2:30-6:30 PM
Friday 9 AM-1 PM , 2:30-6:30 PM
Saturday Closed
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

21 949 2626 turiscar.pt

Address

R. Coudel 108

2725-275 Algueirao-Mem Martins

Plus Code: QMM4+M3 Algueirao-Mem Martins

Photo Gallery

Featured

Featured

Street View & 360deg

Street View & 360deg

3.9
★★★★☆
203 reviews

Rating Distribution

5 stars
84 (41.4%)
4 stars
58 (28.6%)
3 stars
34 (16.7%)
2 stars
5 (2.5%)
1 star
22 (10.8%)

Most Mentioned

price 5 insurance 3 car 2 diesel 2 visa 2 lunch 2 life 2 employees 2 business 2
Featured Review
October 25, 2024
Original

Servico super lento

Translation

Super slow service

Featured Review
★★★★
May 11, 2024
Original

Atendimento simpatico, processo de recolha de viatura do seguro correu normalmente, como bonus tive uma viatura nova a estrear. A parte mais complicada sao as seguradoras que nunca explicam todo o processo.

Translation

Friendly service, the process of collecting the insurance car went smoothly, as a bonus I had a new car for the first time. The most complicated part is the insurance companies that never explain the entire process.

Featured Review
November 7, 2023
Original

Nunca na minha vida tinha sido roubado assim! Ontem fui buscar um carro e alertei que o deposito esta 2/3 foi me dito por um funcionario brasileiro Murilo que aqueles carros eram mesmo assim e que estava cheio. Hoje quando fui entregar meti 40 EUR e marcava o deposito cheio. Ainda por cima fui ameacado so me restou o livro de reclamacoes e queixa tambem na empresa. Tudo brasileiro la a trabalhar e todos feitos uma vergonha e um esquema de roubo!!!!!

Translation

Never in my life had I been robbed like that! Yesterday I went to pick up a car and was told that the deposit was 2/3 full. I was told by a Brazilian employee Murilo that those cars were indeed full. Today when I went to deliver I put EUR40 and marked the deposit full. On top of that, I was threatened and all I had left was the complaints book and complaints to the company. Everything Brazilian working there and everyone made a shame, it's a robbery scheme!!!!!

1 found this helpful
Featured Review
August 18, 2023
Original

Pessimo servico. Ao telefone dizem um valor e no dia do aluguer aumentam mais de 50%, alegando que a central nao sabe os precos. Para nao falar que o deposito do carro vinha a 3/4 e no dia de entrega do carro queriam cobrar um deposito cheio. NAO RECOMENDO.

Translation

Bad service. On the phone they say a price and on the day of rental they increase it by more than 50%, claiming that the center does not know the prices. Not to mention that the deposit for the car was 3/4 full and on the day the car was delivered they wanted to charge a full deposit. I DO NOT RECOMMEND.

1 found this helpful
Featured Review
August 11, 2023
Original

No fim de Maio decidi alugar hma carrinha de 9 lugares para o final do mes de Agosto, desloquei me a este local e me disseram que teria de la ir apenas mais proximo da data. A meio de Julho regressei ao local e me foi dito novamente que nao seria possivel fazer reserva porque teria de ser feita pelo menos "2/3 semanas antes". Hoje desloquei me novamente ao local para finalmente fazer a reserva e para meu espanto nao tem carros disponiveis. A questao que faco e, porque nao me deixaram fazer o aluguer do carro nas primeiras vezes que la fui, sendo que na altura havia disponibilidade. Pessima politica.

Translation

At the end of May I decided to rent a 9-seater van for the end of August, I went to this location and was told that I would only have to go there closer to the date. In mid-July I returned to the place and was told again that it would not be possible to make a reservation because it would have to be made at least "2/3 weeks in advance". Today I went to the place again to finally make the reservation and to my surprise there were no cars available. The question I ask is why they didn't let me rent the car the first few times I went there, even though it was available at the time. Bad policy.

Featured Review
June 2, 2022
Original

Pessimo servico e ainda roubam dinheiro! No dia 23 fui mais o meu companheiro buscar um carro que a nossa seguradora mandou visto que o nosso estava a arranjar, entretanto assim que chegamos ficamos a saber que tinhamos de dar uma caucao de 100EUR ou entao ficariamos sem carro ate o nosso vir, entao eu dei a caucao. No dia fomos devolver o carro sem saber de quais queres horarios obrigatorios, eu e meu companheiro chegamos la as 12:30, ja estava fechado para hora de almoco, entao fomos a casa almocar, fazer tempo e la estavamos nos as 14h, para nosso espanto, para alem disso da caucao, ainda tivemos que pagar 35EUR porque disseram que ja estava na diaria, que tinha passado a hora, eu disse que tivemos la as 12:30, e nisto a senhora inventou que a essa hora ainda la estava quando nao estava. Entretanto o meu companheiro disse que tinhamos enchido um pouco mais o deposito de gasoleo se nao poderia ate abrir uma brecha para evitar mais transtorno, o senhor ainda foi mal educado e disse "se voce colocou problema seu, nos nao ligamos a isso, nem valorizamos tal coisa". Saimos de la possuidos, entretanto hoje dia 2/junho, vou a verificar, a caucao ainda nao foi reavida. Entao, esta empresa para alem da ma educacao dos colaboradores, de ter ficado com mais gasoleo, de mais 35EUR de diaria quando tivemos la realmente aquela hora, ainda tem os meus 100EUR...so digo...CUIDADO e nao recomendo!! Agora o resto e com a policia!!

Translation

Terrible service and they even steal money! On the 23rd, my partner and I went to pick up a car that our insurance company sent as ours was being repaired, however as soon as we arrived we found out that we had to give a deposit of EUR100 or else we would be left without a car until ours arrived, So I gave the deposit. On the day we went to return the car without knowing what the mandatory times were, my partner and I got there at 12:30 pm, it was already closed for lunch, so we went home to have lunch, make time and there we were at 2 pm, for our Astonishment, in addition to the deposit, we still had to pay EUR35 because they said it was already in the daily rate, that the hour had passed, I said we got there at 12:30, and in this the lady invented that at that time It was still there when it wasn't. However, my companion said that we had filled the diesel tank a little more and we couldn't even open a gap to avoid further inconvenience, the man was still rude and said "if you raised your problem, we don't care about it, nor do we value it such a thing." We left there possessed, however today, June 2nd, I'm going to check, the deposit has not yet been recovered. So, this company, in addition to the poor education of its employees, having left with more diesel, an extra EUR35 per day when we actually had that hour there, still has my EUR100...I'm just saying...BE CAREFUL and I don't recommend it !! Now the rest is up to the police!!

3 found this helpful
Featured Review
November 12, 2021
Original

Quero informar e alertar todos os que querem se dirigir a dada empresa da situacao que ocorreu comigo: Quando me foi dado um carro, o funcionario propos-me que fizesse um seguro contra riscos e etc do carro em questao. Eu recusei pois so precisava do carro para 2 dias so. Logo de seguida fui avisada que caso acontecesse algo, terei de assumir a responsabilidade e pagar uma franquia de 2000EUR. Por isso sempre! antes de assinar o papel devem apontar no papel todos os riscos que carro ja tem!!!! E fazer uma foto para sua seguranca. Ja em casa, estacionei o carro onde normalmente estaciono o meu. Na madrugada seguinte deparo-me com um risco que foi feito provavelmente com uma chave ou algo do genero! Risco esse que foi feito Propositadamente visto que se encontrava do lado oposto da zona acessivel, ou seja, alguem se deu ao trabalho de contornar o carro e pisar em terreno e arbustos para o fazer. Resumindo, eu tenho a certeza que o risco foi feito pela mesma empresa seguradora a fim de me multarem!! Este esquema ja e conhecido!! Nao aconselho a ninguem esta seguradora! Tenham cuidado e sejam atentos para nao cairem na mesma situacao de burla!!

Translation

I want to inform and alert everyone who wants to contact a given company about the situation that happened to me: When I was given a car, the employee suggested that I take out insurance against risks and so on for the car in question. I refused because I only needed the car for 2 days. Immediately afterwards I was informed that if something happened, I would have to take responsibility and pay a deductible of EUR2000. That's why always! Before signing the paper, you must point out on the paper all the scratches that the car already has!!!! And take a photo for your safety. Once home, I parked the car where I normally park mine. The next morning I came across a scratch that was probably made with a key or something like that! This risk was made on purpose since it was on the opposite side of the accessible area, that is, someone took the trouble to go around the car and step on land and bushes to do so. In short, I'm sure that the risk was made by the same insurance company in order to fine me!! This scheme is already known!! I do not recommend this insurance company to anyone! Be careful and careful not to fall into the same scam situation!!

2 found this helpful
Featured Review
★★★★
November 1, 2018
Original

Bom atendimento. Preco justo. Viaturas em excelente condicoes.

Translation

Good service. Fair price. Vehicles in excellent condition.

Review photo
3 found this helpful
Local Guide November 14, 2024
Original
My insurance company reserved the car for 5 days, when I went to collect the car I was told at the counter that it was better to take out daily insurance against all risks, approximately 13 per day, I accepted I needed the car for one more day ok no problem but as Saturdays are closed I only used the car for another 7.30 hours, not even a day longer which to my surprise they charged another 13 for insurance, that is, on 8/12 I paid twice 13 I complained, it wasnt worth it, I didnt care. They returned the 13 but I didnt use the car for another day, email back and forth, they were right, I warn whoever is at the counter giving out the car keys depending on their face the conversation changes. I do not recommend this Mem Martins counter
Translation
A minha seguradora reservou o carro por 5 dias, quando foi levantar o carro foi me dito ao balcao que era melhor fazer um seguro diario contra todos os riscos, mais ou menos 13 diarios eu aceitei precisava do carro mais um dia ok nao ouve problema mas como sabado estao fechados so usei o carro mais 7,30h ,nem um dia foi a mais qual o meu espanto cobraram mais 13 pelo seguro ou seja no dia 8/12 paguei duas vezes 13 reclamei, nao valeu a pena nao me devolveram os 13 mas nao usei o carro mais um dia, email para la para ca, ficaram com razao,alerto para quem esta ao balcao a dar as chaves do carro consoante a sua cara a conversa muda. Nao recomendo este balcao de Mem Martins
★★★★★
Local Guide November 8, 2024
Original
★★★★★
October 15, 2024
Original
★★★★
Local Guide October 15, 2024
Original
★★★★
Local Guide October 15, 2024
Original
★★★★
Local Guide October 15, 2024
Original
★★★
Local Guide October 15, 2024
Original
★★★
Local Guide September 15, 2024
Original
★★★★
May 15, 2024
Original
★★★★
May 15, 2024
Original
★★★★
Local Guide March 15, 2024
Original
★★★
Local Guide March 15, 2024
Original
★★★★
Local Guide March 15, 2024
Original
★★★★★
February 15, 2024
Original
Excellent service from Ludmila
Translation
Excelente atendimento da ludmila
★★★★★
Local Guide January 15, 2024
Original
★★★★★
Local Guide January 15, 2024
Original
November 15, 2023
Original
Terrible customer service. The clear harm of customers in front of others. Terrible. Avoid if you can.
Translation
Pessimo servico a cliente. A clara mal dos clientes na frente de outros. Terrivel. Evitem se puderem.
1 helpful
★★★★★
Local Guide November 15, 2023
Original
★★★★
Local Guide November 15, 2023
Original
Everything went very well, with great friendliness from those who helped me
Translation
Correu tudo muito bem, com muita simpatia de quem me atendeu
★★
Local Guide November 15, 2023
Original
★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
Very good service
Translation
Muito bom atendimento
★★★★★
November 15, 2023
Original
★★★★
Local Guide November 15, 2023
Original
Nice service, almost new car.
Translation
Servico agradavel, carro quase novo.
★★★★★
Local Guide November 15, 2023
Original
November 15, 2023
Original
I arrived at 7pm to make a reservation and was told to return the next day...
Translation
Cheguei as 19H00 para levantar uma reserva e mandara-me regressar ao outro dia...
★★★★★
November 15, 2023
Original
★★★★★
Local Guide November 15, 2023
Original
Super service... I recommend it.
Translation
Um super atendimento ...aconselho.
★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
★★★★★
November 15, 2023
Original
★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
Excellent
Translation
Excelente
★★★
November 15, 2023
Original
★★★
Local Guide November 15, 2023
Original
★★★★★
Local Guide November 15, 2022
Original
★★★
Local Guide November 15, 2022
Original
★★★★
Local Guide November 15, 2022
Original
Attentive and very professional service. Well located and reasonable vehicle supply.
Translation
Atendimento atencioso e muito profissional. Bem localizado e oferta de veiculos razoavel.
★★★★★
Local Guide November 15, 2022
Original
Very professional and friendly service.
Translation
Muito profissional e simpatia no atendimento.
★★★★★
November 15, 2022
Original
★★★★
Local Guide November 15, 2022
Original
★★★★★
Local Guide November 15, 2022
Original
Good service. Its a shame they still have cars without air conditioning. I have nothing to say about the company in question.
Translation
Bom atendimento. Pena ainda terem carros sem ar condicionado. Nao tenho nada a apontar da empresa em questao.
November 15, 2022
Original
Terrible customer service. The employees at this store do not have any profile for customer service. I do not advise anyone to request a car rental service at this store.
Translation
Pessimo atendimento ao publico. Os empregados desta loja nao tem qualquer perfil para o atendimento ao publico. Nao aconselho ninguem a solicitar o servico de aluguer de viaturas nesta loja.
2 helpful
★★★★★
November 15, 2022
Original
I liked the service. Very attentive and professional staff. I recommend
★★★★
Local Guide November 15, 2022
Original
★★★★★
Local Guide November 15, 2022
Original