Vitor Guimaraes & Filhos, S.A. in Aveiro
Vitor Guimaraes & Filhos SA, e reparador autorizado Peugeot desde 1957 no distrito de Aveiro. Atualmente dispoe ainda de uma oferta alargada de veiculos semi-novos multimarcas com garantia.
Working Hours
Location
Business Features
Service options
- In-store shopping
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Car hire
- Car wash
- Oil change
- Repair services
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Credit cards
- Debit cards
Contact Information
234 340 300 vitorguimaraes.comAddress
R. de Santa Rita E.N. 109
3811-901 Aveiro
Plus Code: J9M7+J3 Aveiro
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Inside
Street View & 360deg
Rating Distribution
Most Mentioned
Excelente atendimento, super simpaticos!
Excellent service, super friendly!
Lugar limpo. As pessoas que nos atendem muito simpaticos e conhecedores de seu trabalho
Clean place. The people who serve us are very friendly and knowledgeable about their work
Neste momento e um Stand Automovel multimarca. Vende carros novos Peugeot e carros usados de varias marcas diferentes. Dao garantia e tem oficina de marca. Staff simpatico e prestativo. Tem lugar de estacionamento para visitas e acessibilidade para cadeia de rodas.
At the moment it is a multi-brand car stand. Sells new Peugeot cars and used cars from several different brands. They give a guarantee and have a branded workshop. Friendly and helpful staff. It has a parking space for visitors and wheelchair accessibility.
Fui com o meu sogro, a empresa Vitor Guimaraes & Filhos, S.A., representante oficial da marca Peugeot, em Aveiro, solicitar o orcamento para a reparacao de uma viatura, da qual e proprietario o meu sogro. O veiculo em questao e um Peugeot 308 do ano de 2008, com 15 anos. Na altura fomos informados que o diuagnostico, se ali nao viesse a ser reparado, teria um custo de aproximadamente 90 euros, mas que seria condicao para o seu nao pagamento, a nao aceitacao do orcamento da reparacao. Surpreendentemente fomos informados que o veiculo estaria disponivel para ser recolhido, dado que, nao iriam apresentar orcamento para a reparacao, porque "a Peugeot nao fabrica um cabo que estara na origem da avaria". 1. O carro nao 'e assim tao antigo, apenas com 15 anos, como e possivel nao se fabricarem ja pecas fundamentais ao seu fincuonamento? 2. Ainda assim, sempre se diga que, o representante oficial da marca, nao estabeleceu qualquer alternativa, e quase como, coloque o carro fora e compre outro!!!! 3. Ainda assim, manteve o valor de diagnostico a ser coibrado, mesmo nao tendo apresentado qualquer orcamento, pese embroa, essaa ser uma das condicoes estabelecidas. 4. Alem do mais, ainda enviam SMS's aneacadores de cobranca de valor de parqueamento diario, caso o carro nao seja rapidamente recolhido. 5. Mesmo apos, via telefone, se solicitar esclarecimentos, foi-nos dito que depois o tecnico falaria presencialmente connosco, e que, nao nos seria fornecido qualquer relatorio decorrente da avaria, quando o mesmo foi por nos solicitado. 5. Violam os principios fundamentais da boa fe e de credibilidade que uma marca como a Peugeot depositam quando aceitam que sejam representados por terceiros, como e o caso em concreto. Assim sendo, se entende que nenhum valor e devido, dado nao ter sido realizado qualquer orcamento, nao ser fornecido qualquer relatorio da avaria. E fundamental o claro esclarecimento, da postura de uma marca, para veiculos aos mlihares em circulacao deste modelo, ja nao fabrique pecas convista as suas reparacoes.
I went with my father-in-law to the company Vitor Guimaraes & Filhos, S.A., official representative of the Peugeot brand, in Aveiro, to request a quote for the repair of a vehicle, which my father-in-law owns. The vehicle in question is a Peugeot 308 from 2008, 15 years old. At the time we were informed that the diagnosis, if not repaired there, would cost approximately 90 euros, but that it would be a condition for non-payment, non-acceptance of the repair quote. Surprisingly, we were informed that the vehicle would be available for collection, given that they would not provide a quote for the repair, because "Peugeot does not manufacture a cable that will be the cause of the failure". 1. The car is not that old, only 15 years old, how is it possible that parts that are fundamental to its construction are not already manufactured? 2. Still, it must always be said that the official representative of the brand has not established any alternative, it is almost like, throw the car away and buy another one!!!! 3. Even so, he maintained the diagnostic value to be charged, even though he did not present any budget, despite this being one of the established conditions. 4. Furthermore, they also send SMS's threatening to charge the daily parking fee, if the car is not collected quickly. 5. Even after asking for clarification via telephone, we were told that the technician would then speak to us in person, and that we would not be provided with any report resulting from the fault, when we requested it. 5. They violate the fundamental principles of good faith and credibility that a brand like Peugeot deposits when they accept to be represented by third parties, as is the specific case. Therefore, it is understood that no amount is due, as no estimate was made and no damage report was provided. It is essential to clearly clarify the stance of a brand, for vehicles with thousands of vehicles in circulation of this model, no longer manufacture parts suitable for their repairs.
Kind and professional staff, strongly recommended; we have been there during the summer due to an electrical fault occurred at our camper. We were kindly welcomed, staff did all its best to find the fault and they even stopped beyond their ordinary work schedule to completely solve the issue.
Nao e nada de extraordinario, resolvem situacoes simples que noutros lados nao conseguem, porque os veiculos estao preparados apenas para ser arranjados la, Tive um problema e a programacao teve de ser feita la, empresas certificadas nao conseguiram, acham que e competencia????? Ahah se chama extorquir dinheiro ao cliente, um servico que podia ser 60 a 80 euros ficou a 260 isso nao e empresa que va por mais confianca, peugeot nunca mais.
It's nothing extraordinary, they resolve simple situations that they cannot elsewhere, because the vehicles are only prepared to be repaired there, I had a problem and the programming had to be done there, certified companies couldn't do it, do they think it's competence????? Ahah, it's called extorting money from the customer, a service that could cost 60 to 80 euros ended up costing 260. That's not a company that trusts anyone, Peugeot never again.
Top service
Boa tarde, Chamo me Carla e venho por este meio elogiar e recomendar os bens e servicos fornecidos pela Vitor Guimaraes & filhos. Excelente atendimento nas vendas, boas instalacoes e viaturas de qualidade a um bom preco. Sem duvida que ganharam a minha confianca! Parabens a toda equipa que desempenha as suas funcoes com um sorriso no rosto, transmitindo a nos, clientes, atencao, carinho respeito e seguranca. Parabens a equipa comercial e principalmente a da parte correspondente a assistencia/oficina.
Good afternoon, My name is Carla and I hereby praise and recommend the goods and services provided by Vitor Guimaraes & sons. Excellent sales service, good facilities and quality vehicles at a good price. Without a doubt, they have gained my trust! Congratulations to the entire team who perform their duties with a smile on their faces, transmitting to us, customers, attention, affection, respect and safety. Congratulations to the commercial team and especially the assistance/workshop team.