DS STORE LISBOA in Carnaxide
DS Store Lisboa- A arte do requinte tecnologico. No Concessionario DS Store Lisboa tem ao seu dispor a mais recente gama de viaturas da marca DS Automobiles. Para alem de a poder ver podera realizar test-drive. Dispomos ainda de servicos tecnicos de oficina especializados, para que o seu DS se mantenha a funcionar eficaz e eficientemente, garantindo tambem a sua seguranca e bem-estar.
Working Hours
Location
Business Features
Service options
- Delivery
- In-store shopping
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Offerings
- Car hire
- Oil change
- Repair services
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Contact Information
21 416 6600 stellantisandyou.comAddress
R. Q.ta do Paizinho 5
2794-068 Carnaxide
Plus Code: PQFM+6J Carnaxide
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Rating Distribution
Most Mentioned
Tem cumprido sempre com aquilo que se comprometem, o que aumenta a percepcao de confianca dos clientes e o grau de satisfacao com o servico.
They have always fulfilled their commitments, which increases customers' perception of trust and the level of satisfaction with the service.
Comprei o meu DS 9 nesta Store. Tudo correu bem. Cordialidade, simpatia e cortesia do Sr. Helio, com cumprimento de tudo o que estava contratualizado. "Five stars".... O DS 9 ? Conforto, elegancia e requinte frances, que sempre me fascinou !
I bought my DS 9 in this Store. Everything went well. Cordiality, friendliness and courtesy from Mr. Helio, with compliance with everything that was contracted. "Five stars".... The DS 9? Comfort, elegance and French refinement, which has always fascinated me!
O meu DS7 esta na oficina da DS a espera de peca ( a mesma nao tem previsao de chegada) faz 1 ano 1 mes. Acho que esta tudo dito
My DS7 has been in the DS workshop waiting for a part (it has no estimated arrival date) for 1 year 1 month. I think it's all said
Tudo impecavel com a manutencao da viatura. Atencao ao cliente muito profissional e assertiva. Unica desvantagem e o preco dos servicos de manutencao que cresce a um factor de 50% a 60% ao ano.
Everything was impeccable with the maintenance of the vehicle. Very professional and assertive customer service. The only disadvantage is the price of maintenance services, which grows by a factor of 50% to 60% per year.
Viatura dois meses na oficina a espera de um farolim! Mas isso nao foi o aos grave! Depois de chegar o farolim, as falhas de comunicacao entre departamentos foram terriveis. Farolim chegou e uma senhora ligou a dizer que estava na oficina e que ja podia levar o carro para colocar a pesa no dia 10 que estava marcada oficina ao que eu respondi que o carro ja se encontrava na oficina ha dois meses. Liguei para a oficina e disse que a marcacao estava para dia 10 como a senhora tinha dito! Nada sabiam e nada disseram. Foi preciso ligar para a DS Portugal para resolverem a situacao mais rapido e poderem estar todos em sintonia. Finalmente la conseguiram um buraco para colocar o farolim. Quem quer um DS que e uma excelente viatura nao o compre se estiver fora de Lisboa, Porto ou Faro. Enquanto esta na garantia tem de ir as tres unicas oficinas da DS - Lisboa - Porto - Faro , o que, para quem vive em Vila Vicosa no Alentejo por exemplo, tem de fazer 190km para deixar a viatura na oficina. 3 - o farolim parecia um aquario. Defeito de fabrico ou montagem ao que a oficina respondeu que a fabrica apenas comparticipava em 25%. Reclamei e nada. Foi preciso enviar email para a DS Franca e DS Portugal para nao ter qualquer custo! Eles trataram disso mas se fosse pela oficina teria de pagar 600EUR.
Car spent two months in the workshop waiting for a light! But that wasn't the big deal! After the lighthouse arrived, the communication gaps between departments were terrible. Farolim arrived and a lady called to say that she was in the workshop and that she could take the car to be weighed on the 10th, which was scheduled for a workshop, to which I replied that the car had already been in the workshop for two months. I called the workshop and said that the appointment was for the 10th as the lady had said! They knew nothing and said nothing. It was necessary to call DS Portugal to resolve the situation faster and everyone could be on the same page. Finally they found a hole to put the light. Anyone who wants a DS that is an excellent vehicle should not buy it if they are outside of Lisbon, Porto or Faro. While it is under warranty you have to go to the only three DS workshops - Lisbon - Porto - Faro, which, for those who live in Vila Vicosa in Alentejo for example, have to travel 190km to leave the vehicle at the workshop. 3 - the lighthouse looked like an aquarium. Manufacturing or assembly defect, to which the workshop responded that the factory only contributed 25%. I complained and nothing. It was necessary to send an email to DS France and DS Portugal to avoid any costs! They took care of it but if it was through the workshop I would have had to pay EUR600.
Apos nova ida as vossas instalacoes (26/Abr/24), no intuito de reparar um erro, cometido da total responsabilidade da vossa parte, tiveram a amabilidade, de me cobrar novamente esse servico, ainda que tivesse reclamado e alertar para a sensibilidade dessa empresa, perante esta situacao que me sintia lesado. Perante algumas situacoes que me ocorreram nestes ultimos 3 anos, retiram-me toda a credebilidade que inicialmente possui com essa empresa.
After visiting your facilities again (26/Apr/24), with the intention of repairing an error, made under your sole responsibility, you were kind enough to charge me again for this service, even though I had complained and alerted you to the sensitivity of this company, given this situation I felt aggrieved. Faced with some situations that have occurred to me in the last 3 years, I have been stripped of all the credibility I initially had with this company.
Na DS da quinta do paizinho em Carnaxide cuidado com a parte de oficina,,, batera-me no carro DS3 ,, na oficina a chapa de matricula nao meteram nova tiraram e voltarao a colocar a mesma toda cheia de mossas ,,ha uns anos comprei la um carro e nao correu nada bem dando o beneficio da duvida voltei la a comprar um DS pessima solucao ,,,ha primeira todos caem ,ha segunda so cai quem quer ,,ha terceira so cai quem for estupido naquele sitio dito PSA nao compro la mais nada nem mando arranjar nada e pior que oficina de esquina,,,MUITO CUIDADO
At DS at Dad's farm in Carnaxide, be careful with the workshop part,,, the DS3 car crashed into me,,, in the workshop, they didn't put a new number plate on it, they took it off and will put it back on again, full of dents,, a few years ago I bought a car there and it didn't go well, giving me the benefit of the doubt, I went back there to buy a DS, terrible solution,,,first time everyone falls, second time, only those who want to fall,,third time, only those who are stupid fall, Said site PSA I don't buy anything there anymore nor have anything fixed, it's worse than a corner shop,,, VERY CAREFUL
Great space and great staff! Recomend 100%