Peugeot Stellantis &You Carnaxide in Carnaxide

4.1
★★★★☆
(1746 reviews)

Peugeot Stellantis &You Carnaxide- Automoveis com Procedencia No Concessionario Peugeot da Stellantis &You Portugal tem ao seu dispor a mais recente gama de viaturas da marca Peugeot. Para alem de a poder ver podera realizar test-drive. Dispomos, ainda, de servicos tecnicos de oficina especializados para que o seu Peugeot se mantenha a funcionar eficaz e eficientemente, garantindo tambem a sua seguranca e bem-estar.

Working Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 9:30 AM-6 PM
Sunday Closed

Location

Business Features

Service options
  • Delivery
  • In-store shopping
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Offerings
  • Car hire
  • Oil change
  • Repair services
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Contact Information

21 416 6600 stellantisandyou.com

Address

R. Q.ta do Paizinho 5

2794-068 Carnaxide

Plus Code: PQFM+5H Carnaxide

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Videos

Videos

Street View & 360deg

Street View & 360deg

4.1
★★★★☆
1746 reviews

Rating Distribution

5 stars
999 (57.2%)
4 stars
375 (21.5%)
3 stars
143 (8.2%)
2 stars
50 (2.9%)
1 star
179 (10.3%)

Most Mentioned

car 54 brand 36 phone 36 workshop 31 efficient 21 attention 20 process 13 receptionist 10 customer complaints 9 adblue 8
Featured Review
October 3, 2024
Original

Dear All, I am thoroughly regret to inform you that if you know my story. You will must cry. What have done with me. I have brand new car 2008 electric after 8 months drive now last eight months the car in workshop and do not know. When will returnt me. I have lost everything bcz of the car.

Featured Review
May 27, 2024
Original

If you need to talk to someone here, you simply will not be able to. You talk to a machine, then get a promise that you will get called back, but this never happens. Then here they ask you to email them, but you also don't get your emails answered.

Featured Review
October 26, 2023
Original

Don't buy a car from spoticar they cheat you.give a lots of promise before you buy a car. They steal the peoples in a smart way.

Featured Review
October 26, 2023
Original

I bought a car 4 months ago for my Tvde company by the time the sales executive promised me , The warranty is valid up to 2024 but after 1 months I found a plastic below the front mirror had a cracks and the the adblue system also give a fault .Shown to the garage ,They replied me to pay the money for service.Now I am going to file a complaint in the consumer court.They give a lots of promise before you buy the car after that they make you fool.

Featured Review
★★★★
June 22, 2022
Original

A rather large Peugeot sales and service car dealership. An impressive range of cars on display. Customer car parking available. Mon to Friday 9am to 8pm Saturday 9am to 6pm

Review photo
Review photo
Review photo
Featured Review
May 18, 2021
Original

Very bad experience. Have an all in maintenance contract, type 3, that they've fraudulently got us to sign saying all maintenance was included. This is not the case and now we're stuck with this contract that costs us more that 1000EUR a year. Don't recommend Peugeot or this stand for anything.

1 found this helpful
Featured Review
June 22, 2020
Original

I don't know how their sales service is. From the reviews, it looks like they are probably ok. With regards to the repair service and customer service teams, they couldn't possibly be any worse. The client is made to feel like dirt, they never reply to phone calls, they never have any idea of how long a service will take and act as if they are doing you a favor to do their job. Take your car somewhere else if it has problems (that being a Peugeot, it will!).

2 found this helpful
Featured Review
★★★★★
May 11, 2018
Original

My car had its back symbol stolen, I emailed them, and they just offered me one, great people really nice and the car I bought there( Peugeot 208) is awesome.

2 found this helpful
Local Guide November 15, 2024
Original
Poor experience in workshop services. In addition to charging exorbitant prices (they wanted to charge 550 euros to change the windshield wiper blades), they have terrible customer service. They never complete the service - they dont send invoices, they dont answer phones, they dont respond to emails. They delay and stall communication. I dont recommend it at all. Bad service.
Translation
Pessima experiencia nos servicos de oficina. Alem de praticarem precos exorbitantes (queriam cobrar 550eur para trocar as escovas do limpa para-brisas), tem um pessimo servico de atendimento ao cliente. Nunca finalizam o servico - nao enviam faturas, nao atendem telefones, nao respondem a emails. Atrasam e empatam a comunicacao. Nao recomendo de todo. Pessimo servico.
★★★★
November 12, 2024
Original
★★★★★
November 11, 2024
Original
We bought a Peugeot with the intervention of D. Carla Metelo and we were very satisfied. She proved to be an excellent professional.
Translation
Compramos um Peugeot com intervencao da D. Carla Metelo e ficamos muito satisfeitos. Mostrou ser uma excelente profissional.
★★★★★
November 11, 2024
Original
Worst phone service Ive ever seen A huge lack of education Giving the brand a bad image
★★★★
Local Guide November 10, 2024
Original
★★★★★
November 1, 2024
Original
Excellent. Nothing to complain about Carla Metelo, excellent professional, everything is classy.
Translation
Excelente. Nada a reclamar Carla Metelo, excelente profissional, tudo com categoria.
★★★★★
Local Guide October 25, 2024
Original
Sympathy. Discreet and efficient in clarifying doubts
Translation
Simpatia. Discretos e eficientes no esclarecimento de duvidas
★★★★★
Local Guide October 25, 2024
Original
★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
Excellent service. I use it whenever I need it.
Translation
Excelente servico. Utilizo sempre que preciso.
★★★★★
October 15, 2024
Original
I continue to be delighted with the availability, efficiency and friendliness of everyone, without exception, since I joined Peugeot Stellantis to purchase a car. Thank you for everything
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
Local Guide October 15, 2024
Original
Rigor and confidence Example of professionals
★★★★★
Local Guide October 15, 2024
Original
Efficient service, with relatively quick resolution of problems.
Translation
Atendimento eficiente, com resolucao dos problemas relativamente rapido.
Local Guide October 15, 2024
Original
Difficult to contact by phone. I managed to contact and spoke to the attendant to obtain information about my vehicle, and she promptly replied that it was still in service. I asked for it to be washed, even if there was a cost for washing it. When I got up I realized that the vehicle had not been washed. I spent more than 40 minutes waiting at the workshop reception and the workshop attendant (not very friendly) didnt even show up, I had to ask the other employees for him, and finally, someone else delivered the car to me. I was thinking about the possibility of buying a new car, not at this stand!
Translation
Dificil contacto por telefone. Consegui contato e conversei com a atendente para obter informacoes da minha viatura, prontamente respondeu que ainda estava em servico. Pedi que ela fosse lavada, mesmo se houvesse custo da lavagem. Na hora de levantar percebi que a viatura nao foi lavada. Fiquei mais de 40 minutos a espera na rececao da oficina e o atendente da oficina (nao muito simpatico) nem se quer apareceu, tive que perguntar aos outros colaboradores por ele, e por fim, outra pessoa me fez a entrega da viatura. Estava a pensar na possibilidade em comprar uma viatura nova, nao neste stand!
3 helpful
★★★★★
Local Guide October 15, 2024
Original
October 15, 2024
Original
The virtual assistant that answers the phone must be the most useless thing on earth. If the goal is to lose customers, good job.
Translation
O assistente virtual que atende o telefone deve ser a coisa mais inutil a face da terra. Se o objectivo e perder clientes, bom trabalho.
1 helpful
★★★★★
Local Guide October 15, 2024
Original
I just went there quickly to deliver an article. I didnt enter
Translation
Fui so la rapidamente entregar um artigo. Nao entrei
October 15, 2024
Original
Peugeot SUV 2008 engine 1.2. puretech 3 cylinders with manufacturing defect in the timing belt and engine never accepted by either the carnaxide dealer or the Peugeot/STELLANTIS brand. There are hundreds of owners and/or exes in the same situation. Peugeot Carnaxide workshop kept the vehicle in March for repairs - changing the timing belt at 50,000km (..!) and in July on the A8 the vehicle went from 135km/h to 30km/h and stopped, almost causing a serious accident for my entire family and A8 users. Peugeot came to the conclusion that they had to replace the engine (they never explained to me why) (already damaged by the manufacturing defect in the timing belt, of which Peugeot was always aware) and asked me (!) 5,400.00.. .vehicle with 70,000km and when I always warned Peugeot that the vehicle must have a mechanical problem, but Peugeot always assured me that the vehicle was safe... I was forced to take legal action against the dealership and STELLANTIS and I will also go to the European Court because the Peugeot brand in France has already admitted and recalled 500,000 vehicles with a 1.2 puretech engine with this manufacturing defect in the timing belt and... here in Portugal? They prefer to put the lives of entire families in danger, as they did to me. PS: neither the dealership nor the brand have contacted me to date - I was the one who contacted both by phone, without getting any solution -, despite me having tried numerous times to reach an out-of-court resolution.
Translation
Peugeot SUV 2008 motor 1.2. puretech 3 cilindros com defeito de fabrico na correia de distribuicao e motor nunca assumido nem pelo concessionario carnaxide nem pela marca Peugeot/STELLANTIS. Sao centenas de proprietarios e/ou ex na mesma situacao. Oficina Peugeot Carnaxide ficou com veiculo em Marco para reparacao - mudanca de correia de distribuicao aos 50.000km (..!) e em Julho na A8 veiculo passa dos 135km/h para 30km/h e imobilizou-se, tendo quase gerado um grave acidente para toda a minha familia e utentes da A8. Peugeot chegou a conclusao que tem que substituir o motor (nunca me explicaram o porque) (ja danificado pelo defeito de fabrico da correia de distribuicao, de que a Peugeot sempre teve conhecimento) e pediu-me (!) 5.400,00...veiculo com 70.000km e quando desde sempre avisei a Peugeot que veiculo devia ter algum problema mecanico mas a Peugeot sempre me assegurou que o veiculo era seguro...fui obrigada a propor uma accao judicial contra a concessionaria e a STELLANTIS e irei tambem ao Tribunal Europeu porque a marca Peugeot em Franca ja admitiu e recolheu 500.000 viaturas com motor 1.2 puretech com este defeito de fabrico na correia de distribuicao e... ca em Portugal? Preferem colocar em perigo a vida de familias inteiras, como fizeram comigo. PS: nem concessionaria nem marca me contactaram ate hoje - fui EU que contactei telefonicamente ambas, sem conseguir nenhuma solucao -, apesar de eu ter tentado por inumeras vezes uma resolucao extrajudicial.
1 helpful
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
Local Guide October 15, 2024
Original
Good
Translation
Boa
★★★★
October 15, 2024
Original
Very good service and very professional service. It would be an added value if they provided a quick service for minor problems.
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
Local Guide October 15, 2024
Original
Excellent follow-up! Care and attention to the customers well-being and the service provided.
Translation
Acompanhamento excelente! Cuidado e atencao com o bem-estar do cliente e com o servico prestado.
1 helpful
★★★★★
October 15, 2024
Original