Hertz, Aluguer de Viaturas, Coimbra in Coimbra
Working Hours
Location
Contact Information
21 942 6300 hertz.ptAddress
Norte, R. Padre Estevao Cabral 6 R/C
3000-229 Coimbra
Plus Code: 6H87+52 Coimbra
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Street View & 360deg
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Most Mentioned
They are not honest. Never get back the reserved money for service I didn't use. The last option I'll use next time.
English couple - hired a car for 3 days. We got a practically new car for what I thought was a very good price. Pedro is a star - friendly, helpful, speaks great English and has a great sense of humour if you try him out! Very happy with the whole experience.....
I use this service a lot and the staff is always, friendly, helpful and fast. Don't have any complaints and would always recommend this Hertz stand
very friendly and efficient service, good car in perfect conditions.
Scammers. Got a car without power steering: use the turn signal to use power steering before you steer. Really????
Horrible company. I'm done with Hertz, nobody answers phone calls. You go to the office and get promises to solve your issues and nothing happens. This is in Portugal, by the way.
We were there during their working hours (Monday, Oct 4th, around 3pm) and the office was closed. Called their phone number, there was no answer. Waited for ~30 minutes before we finally gave up and left.
This facility is good but be aware that getting to it by car is extremely confusing. We drove around for 45 minutes trying to get there and we are not directionally challenged. We finally found someone who spoke enough English to give us insight to where it is after she inquired with a number of people in Portuguese -- these people work right by it and didn't know it was there so how could tourists? So, for your benefit -- it's tucked away in a strip mall with signage on the side, not front. The best advice we can give is to go to the bus station and then make your way behind it. There's also a big McDonalds right near it that's visible from a few vantage points so you'll know you're near when you see it. Don't follow Google maps directions but instead just make your own way to where the place's dot is on the map. The woman who checked in our return was great and nice and said "yes, we know it's very hard to find". Hertz, if you could put a sign in front of the complex or better yet a small billboard on your roof, it would help. Thanks!
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