Zest Car Rental in Dereham

4.7
★★★★★
(974 reviews)

Founded as a family-run business in 2000 (previously known as Economy Car Hire), we have grown to become the largest independent car hire broker in the UK. You told us how we could improve our website and we listened. In 2016, we changed our name from Economy Car Hire to Zest Car Rental. Expect the same great team and fantastic service, with a little added Zest! When booking a hire car, you will still benefit from unlimited mileage options, collision damage waiver with zero excess liability, handpicked car rental providers, a free additional driver (available at most locations) and unique deals you simply can't get elsewhere.

Working Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-5 PM
Sunday 10 AM-4 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park

Contact Information

+44 1362 852288 zestcarrental.com

Address

Nelson House Old Pharmacy Yd, Church St

NR19 1DJ Dereham

Plus Code: MWJR+78 Dereham, United Kingdom

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Street View & 360deg

Street View & 360deg

4.7
★★★★★
974 reviews

Rating Distribution

5 stars
883 (90.7%)
4 stars
22 (2.3%)
3 stars
5 (0.5%)
2 stars
4 (0.4%)
1 star
60 (6.2%)

Most Mentioned

book 66 website 60 holiday 33 competitive 27 hard sell 18 policy 14 stress 10 times now 10 damage waiver 9 broker 9
Featured Review
★★★★★
November 3, 2024
Original

Great value car rental comparison site, been using them for years and never let me down. Easy to navigate and easy to understand compared to some others. Their support team is also helpful and responsive when you have any queries.

Featured Review
★★★★★
October 29, 2024
Original

Quick pick up, drop off, option to include all insurance, great deal and great communication/instructions. App is also user friendly. Was actually the best deal I could find for an automatic car in Europe. Would definitely book again.

Featured Review
★★★★★
October 23, 2024
Original

Booked a one way rental in the US from Phoenix to Las Vegas with Zest. Pricing was very clear and good value. No stress around reduced/additional excesses etc. Vehicle (Nissan Altima) provided by Alamo. No issues at pick up or drop off. We were treated exactly the same as customers who had booked direct. Will definitely use Zest again in future.

Featured Review
October 21, 2024
Original

It is frustrating to have to write this, all the more so since Zest could have earned a 5 star rating if not for failing to return my deposit. After an easy booking process with Zest/Masterkings in Lisbon, I duly returned the vehicle without issue. Days turned into weeks and my deposit had not been returned. It has now been over a month and a half. While acknowledging the error and claiming to be in discussion with Masterkings about the deposit, Zest refuses to tell me why there has been such a major delay on conducting a simple transaction, let alone any timeline. As such, I recommend avoiding Zest given that they do not live up to their contractual obligations.

Featured Review
★★★★★
October 18, 2024
Original

Zest were brilliant. UK-based office so queries were easy and accurately answered. The deals they provide are good value for money and give the smaller rental companies a chance. They explain the additional insurance available clearly and also have reasonably competitive cover - much better to have it up front than be confronted by the renter pushing it when you're tired and more easily led when picking up the car.

Featured Review
August 23, 2024
Original

929 good reviews I don't believe it the must be scamming google with Fake reviews . we booked a car for pick up at Barcelona Airport thinking it was ZEST and they farmed us out to Click car rental who took 1and half hours to pick us up before we ended up paying for a taxi to take us to Click which is based in an underground Hotel Car park miles away .Click gave us a FIAT Panda not what we ordered ,we ordered a Toyota 4 door I should have walked out then but these people are relying on travellers just wanting to get to their destination. On return they said we had a scratch to the front spoiler an area we didn't video this scratch was 10 mm and surface but no amount of discussion would persuade them that the scratch was evident in our video they charged us 900 Euros of our card even though we had taken out insurance ZEST are a bunch of SHARKS

1 found this helpful
Featured Review
★★★★★
August 3, 2024
Original

We had a great experience when using Zest for car hire in Portugal from Faro Airport. Their search enabled us to find a good deal that suited us from lots of different providers. We booked about a week before we departed the UK to take the trip. The car was fantastic and the service superb. We couldn't have wished for more. Will definitely use again.

Review photo
Featured Review
★★★★★
July 28, 2024
Original

A better rate for the car hire was secured using Zest that going direct with Centauro. The car had a much better specification than anticipated. Pick up and drop off from Murcia airport was seamless. Overall a very easy pleasant experience. I can't recommend Zest highly enough. Hence 5 stars.

Review photo
★★★★★
November 8, 2024
Original
Used Zest to book car hire from Faro airport. They were very responsive when contacted by email, with a booking change, and provided clear instructions. I felt reassured that if we experienced any problems with the hire company (Masterking) Zest would be easy to contact & helpful. The collection and drop off from the Masterking kiosk was straightforward and we were happy with the car. Holding deposit refunded within a few days if our return home.
★★★★★
Local Guide November 8, 2024
Original
Hired a car via Zest for a trip to Ireland, Car company was Keddy and we picked up at Dublin Airport. Had picked a Hyundai Tucson size and was what we got The car had a list of cosmetic damage and had covered over 128k KMs but still fulfilled the job of taking 4 adults and 4 cases to Carlow and back. Will definitely use Zest and Keddy again
★★★★★
November 1, 2024
Original
Highly recommend - 19 day car rental at a price which was economical - we have absolutely nothing bad to say and will be using you again for our next trip.
★★★★★
November 1, 2024
Original
I ve used zest for a number of years and never had any issues, really fantastic service.
★★★★★
November 1, 2024
Original
Everything was excellent from start to finish. So refreshing, as Ive had many bad experiences with other companies. I highly recommend Zest (I picked up the car from Faro Airport, Portugal)
★★★★★
Local Guide October 18, 2024
Original
We saw good reviews on Tripadvisor and on our recent trip to the Algarve, we decided to give them a try. We werent disappointed. They were very friendly and efficient. They explained all the costs and the toll roads clearly. We had no extra hidden costs. The overall price was very reasonable. We will definitely be using them again when we go abroad.
★★★★★
Local Guide October 15, 2024
Original
Have used Zest for many years now without any problems, their attention to detail and the additional insurance they offer ensures that I am never pressured into buying it when picking up the car.
★★★★★
October 15, 2024
Original
Very satisfying experience with company
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
Second time we have booked with Zest. Very easy to book online. The service provided was excellent at a very reasonable price. I will definitely be using Zest in the future.
★★★★★
October 15, 2024
Original
A great easy to use site. Very supportive framework built around the booking. Lots of advice and useful information provided. Highly recommended.
★★★★★
October 15, 2024
Original
Was a very good deal. Got exactly the vehicle we rented. Wasnt brand new, but was clean and in great shape, and at a fraction of the price of others. Take an Uber to their office (a short way from the airport) if you want to avoid the craziness of the airport.
October 15, 2024
Original
Terrible experience through Zest - wont be using them again.
★★★★★
October 15, 2024
Original
Very reasonable price, great choice. Given the cost we expected that the car may be a bit leggy, but it was really good, clean and generally excellent.
★★★★★
October 15, 2024
Original
Highly recommended, we hired a car from Faro Airport by Drive4Fun through them. No hard sell on the insurance, very smooth process and the Drive4Fun guys were incredible. Far better than the terrible service, borderline fraud and hassle in the past when hiring from the big companies like Hertz and GoldCar. Will use again, without doubt.
★★
October 15, 2024
Original
Waiting 3 hours for a car with Felirent in Bari What a waste of time. Ended up having to spend PS134 extra on the car as didnt have a credit card with me and therefore was forced to spend double. It was a one star review but ive added a star due to Zest trying to sort things out. However, I feel they shouldnt even have companies like Felirent on their system.
★★★★★
October 15, 2024
Original
I wanted to hire a car for our trip to Sicily. Shopping around, I found Zest. It was considerably cheaper than others and allowed me the opportunity of obtaining full no quibble insurance at an extremeley competitive rate. I must admit, I was a little sceptical but went for it - after reading some of the reviews. I have just come back and it was all fine. the Car Rental Company that were providing the car were not upselling because I was fully covered and the whole process was stress free. I would not hesitate to recommend or use Zest again.
★★★★★
Local Guide October 15, 2024
Original
Would book through Zest again, very straightforward process and liked having the backup of a UK based company in case of any issues.
★★★★★
October 15, 2024
Original
Following Which recommendations on best and worst car hire ratings for a recent holiday in Greece, I chose Zest (its recommended broker) and Alamo (its 4th rated overseas provider), having previously used, its No.1 provider for the Canaries, AutoReisen, for many years without knowledge of their recommendation. The outcome was excellent: a good car with hassle-free service and the convenience of airport collection and drop off. Accordingly, Id have no hesitation in using Alamo via Zest again.
★★★★
October 15, 2024
Original
I was very happy to use Zest cars. All very straight forward and easy to use. The pickup at Gatwick was OK. I didnt need to call the local company as there was another person (the local companys staff), already waiting for a lift.
★★★★★
Local Guide October 15, 2024
Original
Been using Zest for many years and always get a decent deal with back up insurance. Usually go for Thrifty/Hertz via Zest. Great customer service when Ive needed it.
★★★★★
October 15, 2024
Original
An excellent car rental company that we have used several times in Spain and portugal Never any problems with the pick up or return We will always use them in the future
★★★★★
October 15, 2024
Original
Very good company to book your car rental through. I have done it 3 times and the prices, insurance coverage and service is good. Highly recommended!
★★★★★
October 15, 2024
Original
Top class service from time of booking (easy to arrange online) to end of holidays.
★★★★★
October 15, 2024
Original
Excellent experience using Zest to rent a car in Chania, Crete. The booking and payment via Zest was very easily before we left the UK and the car hire firm in Crete (Enterprise) were friendly and efficient. We got a really premium experience at a very reasonble price. On the basis of this hire I would certainly recommend Zest.
★★★★★
October 15, 2024
Original
Very good service from Zest Car Rental. Have used before would use again.
★★★★★
October 15, 2024
Original
I recently hired a car at Madrid airport through Zest and found them to be very helpful and supportive - I would recommend them