AlgarveAutoRental in Faro

3.4
★★★☆☆
(29 reviews)

AlgarveAutoRental started its operation at Faro airport back in 2003. For more than two decades we have been delivering high quality rental cars in Algarve with thousands of happy customers. We deliver our rental cars at Faro airport or to hotels, villas and resorts all over the Algarve. Featuring Vale do Lobo, Quinta do Lago, Dunas Douradas, Via Sol and Olhao. AlgarveAutoRental is located at Faro airport and has office and car depot in Montenegro, close to Faro airport. We deliver our cars directly at Faro airport car park 2 with meet & greet inside the airport. We also deliver to customer accommodation anywhere in Algarve.

Working Hours

Monday 8:30 AM-12 AM
Tuesday 8:30 AM-12 AM
Wednesday 8:30 AM-12 AM
Thursday 8:30 AM-12 AM
Friday 8:30 AM-12 AM
Saturday 8:30 AM-12 AM
Sunday 8:30 AM-12 AM

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

915 322 209 algarveautorental.com

Address

Aeroporto de Faro, R. Poe. Antonio Aleixo 30

8005-174 Faro

Plus Code: 22JQ+JX Faro

Photo Gallery

Featured

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By owner

By owner

All

All

3.4
★★★☆☆
29 reviews

Rating Distribution

5 stars
13 (44.8%)
4 stars
5 (17.2%)
3 stars
1 (3.4%)
2 stars
0 (0.0%)
1 star
10 (34.5%)

Most Mentioned

prices 6 airport 5 insurance 4
Featured Review
April 20, 2022
Original

No aceptan tarjetas de debito, solo t.credito, ademas al recoger el coche vienen las sorpresas, +50EUR seguro fuera de Portugal, +50EUR por cambiar el nombre de conductor. El trato personal fatal, nos hicieron echar algo mas de gasolina en la entrega del coche, y tras volver de la.gasolinera y regalarles 20EUR mas, nos dicen que la aguja no se habia movido, tuvimos que mostrar nuestro ticket, el cual fue revisado con mucho detenimiento como si quisieramos timarles. Un tal Jonas fue quien nos atendio, muy mal trato.no volveremos a usar Autorent

Translation

They do not accept debit cards, only credit cards, and surprises come when you pick up the car, +EUR50 insurance outside of Portugal, +EUR50 for changing the driver's name. The personal treatment was fatal, they made us add a little more gasoline when delivering the car, and after returning from the gas station and giving them EUR20 more, they told us that the needle had not moved, we had to show our ticket, which was reviewed very carefully as if we wanted to scam them. A certain Jonas was the one who helped us, very bad treatment. We will not use Autorent again

1 found this helpful
Featured Review
★★★★★
November 4, 2021
Original

We hired a car from Auto Rent for 4 weeks September 2021 and couldn't fault the service. Promotion transfers there and back from the airport. Car as described - clean and tidy. No issues with the car for the time we had it. Staff friendly and all paperwork easy to understand and emailed to us so we had a copy at all times. Would recommend and will use again

Featured Review
September 5, 2020
Original

Vorsicht! Hande weg. Man wird mit gunstigen Angeboten gelockt, jedoch dann bei der Ruckgabe betrogen. Wir hatten das graue Fahrzeug in der Dunkelheit entgegen genommen und es hatte einige Kratzer/ Vorschaden. Im Protokoll war auch vieles sehr unubersichtlich angekreuzt worden, leider war ich hier nicht so aufmerksam. Bei Abgabe wurde behauptet, dass zwei Kratzer von uns waren. Dies war nicht der Fall. Die Preisliste lag schon bereit und man zwang mich fur den angeblich verursachten Schaden 261EUR zu bezahlen, sonst wurde man meine KAUTION behalten.Ein angeblicher Gutachter kam hinzu, ein Mitarbeiter von Autorent, die beiden Mitarbeiter sprachen auf russisch, dass ich auch sehr gut beherrsche und es kam mir vor wie ein abgespochenes Spiel, ein System, von den Kunden die zum Flieger mussen, Geld zu erpressen.Ich hatte schon viele Male PKWs angemietet und noch nie so eine schlechte Erfahrung gemacht. Wir haben jetzt Reklamtion eingereicht und versuchen vom Handler die betrogene Summe zuruck zu bekommen. Ich kann nur abraten, bei dieser Firma ein Auto zu mieten!

Translation

Caution! Hands off. You are lured with cheap offers, but then cheated when you return it. We picked up the gray vehicle in the dark and it had some scratches/previous damage. A lot of things were marked in a very confusing way in the minutes, unfortunately I wasn't that attentive. When we handed it in it was claimed that two scratches were ours. This was not the case. The price list was already ready and I was forced to pay EUR261 for the damage allegedly caused, otherwise my DEPOSIT would be kept. An alleged expert came along, an employee of Autorent, the two employees spoke in Russian, which I also spoke very well and it seemed to me like a set-up game, a system to extort money from customers who have to get to the plane. I had rented cars many times and never had such a bad experience. We have now filed a complaint and are trying to get the defrauded amount back from the dealer. I can only advise against renting a car from this company!

2 found this helpful
Featured Review
★★★★★
August 12, 2020
Original

My Car broke down in the middle of nowhere in the middle of the night (it was my fault I put the wrong fuel in the car because of a misunderstanding (diesel is Gasole and Petrol is Gasolina), we we're way past Lisbon so I called the 24h customer service and the guy send a taxi and the car assistance, although auto rent is just an Algarve company. The taxi brought us to a near hotel were we slept one night for free and the car assistance brought the car back to Faro. So the next day we got a new car for the rest of our holidays. Unfortunately that type of repairs are not included in the insurance but when I brought the car back they just charged the repair for the first car and gave me my deposit back so we didn't had to pay the Hotel nor the Taxi. In another country or another rental company it would have cost thousands of euros just for cleaning the filter. So I'm very happy with Auto Rent. Shout-out to Eduardo!

Featured Review
★★★★★
April 11, 2020
Original

We have been renting a car with this company for quite some years now. Always friendly employees and good rental cars. No complaints whatsoever. Top!

Featured Review
★★★★★
March 12, 2020
Original

5 star company! Good Serbians normal prices!

Featured Review
February 11, 2020
Original

Classique arnaque a la carte de debit sur laquelle ils disent ne pas pouvoir retenir la caution. Il en resulte une vente forcee d'assurance a un prix prohibitif. On voit clairement que c' est pour eux un systeme Bien huile Reserve sous le nom de Payet Julien ( afin que le proprietaire ne reponde pas que je n'ai pas ete client chez lui)

Translation

Classic debit card scam on which they say they cannot hold the deposit. The result is a forced sale of insurance at a prohibitive price. We clearly see that it is a well-oiled system for them Reserved under the name Payet Julien (so that the owner does not respond that I have not been a customer of his)

Featured Review
★★★★★
September 8, 2018
Original

Super!!!!!!!

1 found this helpful
November 15, 2022
Original
They charged an absurd amount for just one scratch on the car. And when they delivered the car they didnt do any inspection!!!
Translation
Cobraram um absurdo com apenas um risco no carro. E quando entregaram o carro nao fizeram nenhuma revisao!!!
★★★★★
November 15, 2022
Original
★★★★
November 15, 2022
Original
★★★★
Local Guide November 15, 2020
Original
Friendly staff, comfortable and new car, well maintained. Good prices
Translation
Personale gentile auto comida e nuova, tenuta bene. Buoni prezzi
★★★★★
November 15, 2020
Original
★★★★★
November 15, 2020
Original
I was indeed mistaken about the name of the rental company (auto rent-algarve and not auto rent algarve) and offer you my sincerest apologies. My previous opinion is therefore irrelevant
★★★★
November 15, 2020
Original
November 15, 2020
Original
November 15, 2020
Original
They tried to sell me another insurance company. The employee here was very pushy. In addition, the cleaning fluid was missing... Located outside the airport. Hard to find
Translation
Es wurde probiert mir eine andere andere Versicherung anzudrehen. Der Mitarbeiter war hier schon sehr aufdringlich. Ausserdem fehlte das Wischwasser ... Liegt ausserhalb vom Flughafen. Schlecht zu finden
November 15, 2020
Original
Beware of rip-offs. The InGDiBa Bank card was not accepted with the information that it was a debit card. It was possible for an additional charge of 121!!!!!In addition, an additional 18 was charged if the motorway was to be used. The car was so limp that it could barely climb a hill in second gear. Lots of trouble. I can only strongly advise against it.
Translation
Vorsicht Abzocke. Die Karte der InGDiBa Bank wurde nicht akzeptiert mit dem Hinweis, dass es sich um eine Debitkarte handele. Gegen einen Aufpreis von 121 ging es dann doch!!!!!Ausserdem wurden zusatzlich 18 verlangt, falls Autobahn genutzt werden soll. Der Pkw war so schlapp, dass er kaum einen Berg hoch kam im zweiten Gang. Viel Arger. Ich kann nur eindringlich abraten.
★★★★★
November 15, 2020
Original
Well never a problem
Translation
Bien jamais de probleme
1 helpful
November 15, 2019
Original
The worst in the whole world!!! Pay close attention to small damages on the car. Risk of rip-offs!!!
Translation
La peggiore in tutto il mondo!!! Fatte molto attenzione ai piccoli danni sullauto. Rischio fregature!!!
2 helpful
★★★★★
Local Guide November 15, 2019
Original
Excellent service. Probably the best service in the airport area when comparing price/quality.
Translation
Excelente atendimento. Provavelmente o melhor servico na zona do aeroporto quando comparamos preco/qualidade.
★★★★★
Local Guide November 15, 2019
Original
Super experience, we arrived and Ruz helped us, speaking very good English and very clear explanations about everything. The car we received was much larger than we ordered and completely new. He did a good damage check and the whole process went wonderfully smoothly. Also when returning, Ruz was very attentive and helpful and drove us back to the airport himself. Obrigado! Absolutely recommend this car rental!
Translation
Super ervaring, we kwamen aan en Ruz heeft ons geholpen, zeer goed Engels sprekend en hele heldere uitleg over alles. De auto die wij kregen was veel groter dan we hadden besteld en helemaal nieuw. Hij deed een goede schade check en het hele proces verliep heerlijk vlot. Ook bij terug brengen, zeer attent en behulpzaam en reed Ruz ons zelf terug naar het vliegveld. Obrigado! Absolute aanrader deze auto verhuur!
November 15, 2019
Original
To flee! Before leaving for Portugal I reserved my vehicle for 8 days, paid with my MasterCard credit card, so far so good. I receive a reservation confirmation email as well as the reservation voucher to present to the rental company once I arrive. Except that once I arrive I present the voucher, the employee asks me for the credit card I present him with the MasterCard and there he tells me that it is not possible. While nowhere on their site is there any mention of a MasterCard type card. Especially since my entire file had previously been accepted online so they knew very well that I had a MasterCard since I had indicated it in the type of card and the prepayment. In short, they left me at the airport without a car with nothing for 8 days of vacation while my hotel was in Alcoutim (Portugal) 1 hour 30 minutes from any activity, which for me means a wasted vacation. In short, a very very rude and really unfriendly employee. Never rent your cars from them because they advertise falsely by not indicating that they do not accept all types of cards.
Translation
A fuir ! Avant de partir au Portugal j ai reserve mon vehicule pour 8jours, paye avec ma carte de credit MasterCard, jusque la tout va bien . Je recois un mail de confirmation de reservation ainsi que le bon de reservation a presenter au loueur une fois arrive. Sauf que une fois arrive je le presente le bon, l employe me demande la carte de credit je lui presente la carte MasterCard et la il me dit que ce n est pas possible. Alors qu a aucun endroit sur leur site il n est mentionne pas de carte type MasterCard. D autant plus que tout mon dossier avait ete accepte auparavant par internet donc ils savaient tres bien que j avais une MasterCard vu que je l avais indique dans le type de carte et le pre paiement. Bref ils m ont laisse a l aeroport sans voiture sans rien pour 8 jours de vacances alors que mon hotel etait a Alcoutim (Portugal) a 1h30 de toute activite ce qui veut dire pour moi vacances gachees. Bref un employe tres tres impoli et vraiment pas aimable. Ne louez jamais vos voitures chez eux car ils font de la pub mensongere en n indiquant pas qu ils n acceptent pas tout les types de cartes.
1 helpful
Local Guide November 15, 2019
Original
Worst experience ever. I recommend taking careful photos of every part of the machine. They charged us 30 euros claiming that we had replaced the antenna. For a few euros more you can rent better. Not recommended.
Translation
Peggior esperienza di sempre. Raccomando di fare foto scrupolose ad ogni parte della macchina. A noi hanno addebitato 30 euro sostenendo che avessimo sostituito lantenna. Per pochi euro in piu si noleggia meglio. Sconsigliato.
★★★
Local Guide November 15, 2019
Original
★★★★★
November 15, 2018
Original
★★★★
Local Guide November 15, 2018
Original
★★★★★
November 15, 2018
Original
★★★★
Local Guide November 15, 2018
Original

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