Guerin Faro - Aeroporto in Faro

Guerin provided excellent service for our rental. Although we initially booked an SUV, we were able to negotiate for a Volvo V60 AWD, which made the trip even better. We found a few charging stations during our travels, and for a whole week of driving, we only spent 20EUR on fuel. The typical concerns we have with car rentals no longer apply - the world is going electric, though the Algarve still has some catching up to do with charging infrastructure. The rental agreement was straightforward, and the staff were friendly and helpful.

After hours of searching and reading reviews of various rental companies I decided to go ahead with Guerin. The booking process was straight forward and I got a good price for a family car (estate). I chose the basic cover and booked my own insurance separately. I checked in online before my trip providing all info required. On arrival I was greeted by friendly staff and directed to a self checkout machine. I had to confirm a couple bit of info again which took no more than 5 minutes. I was given my keys to an upgraded vehicle, ford kuga which couldn't have been better with 2 young children and me being 6"8. Car worked perfectly. It had a number of scratch and dents. They don't come with you to do a check on the car beforehand and tell you to take photos and videos of car conditions. The car park is tight so getting out was a little tricky but we were away in no time. Drop off was even more straight forward. Greeted by a very friendly lady who took her time to talk to the kids and ask out our trip. And went to get us a trolly as we had car seats, suitcases and a travel cot to transport, going above and beyond! A quick once over of the car condition and a signature and we were away. The security block was taken off my credit card almost immediately. I will absolutely be using Guerin again. Best rental experience I've had by a long way. I don't using leave reviews but felt this one really deserved the positive review!

Unlike some other reviews, we had a positive experience renting a car from Guerin at Faro Airport. Heytor Machado was exceptionally friendly and helpful when we picked up the vehicle. The car had pre-existing damage on the front bumper, which was noted in their system, and we also took photos of it, so we weren't charged for it afterwards. Dropping off the car in Portimao was straightforward, although the inspection was thorough. There were some faint scratches that were barely visible. Since we picked up the car at night, we couldn't see them then, and they are not noticeable during the day unless you look very closely. Fortunately, they were within acceptable limits, so we weren't charged extra, though I did feel a bit stressed about it and I think those were also preexisting.

SCAM! I don't write reviews much but this is pure scam. We rented a car, took pictures of all existing damage. after dropping it off early in the morning because of an early flight, we used the key drop service. A day later they took 560EUR from our credit card for damages that were already there. Still fighting to get our deposit back but they just ignore us and our proof. Never ever rent a car here.

Fantastic company to deal with, we had an issue with the rental car. I contacted the dedicated support line my call was answered immediately, I explained my situation with the car, 45 minutes later a truck was there collected the car, I was then in a taxi supplied by Guerin back to Faro for a replacement car. I was back on the road again in 90 minutes. I must say I was very impressed with the service from start to finish. I've used most of the rental companies in Faro airport and surrounds at this stage and I can safely say Guerin are by far the best! They delivered excellent value, service and customer care. Their employees on the ground are a credit to the company, always a smile and nothing a problem. Highly recommend Guerin

Nice and easy to locate , walking distance from airport exit . Full tank of petrol . Nice and clean car . Keys were ready . Drop off accommodated out of hours on return. Cost couple hundred quid for a Toyota crv hybrid . Fitted one large suitcase and 3 cabin size suitcases along with 3 hand luggage bags. Fuel efficient. Lovely drive with air con . Insurance and all addional costs included in the price hired for 4 days .

They do a great service. The only thing, I had to go around 3 times lol as I couldn't find how to get to them when you have to drop the car. So, you go to the airport parking lot, but ignore the last sign and take it right at the very end. Hope that helps.

I've rented a lot of cars in a lot of places, and this was by far one of the best experiences we've had. All in all, from getting the car to returning it, we probably only spent like 5 minutes waiting. Very smooth experience