YNOT Rent a Car in Ferragudo

3.6
★★★★☆
(31 reviews)

Your holidays starts with us !

Working Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-6 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park

Contact Information

926 719 937 ynotcarhire.com

Address

R. da Hortinha 55C

8400-250 Ferragudo

Plus Code: 4FFM+79 Ferragudo

Photo Gallery

Featured

Featured

Videos

Videos

Latest

Latest

By owner

By owner

Street View & 360deg

Street View & 360deg

3.6
★★★★☆
31 reviews

Rating Distribution

5 stars
19 (61.3%)
4 stars
1 (3.2%)
3 stars
1 (3.2%)
2 stars
0 (0.0%)
1 star
10 (32.3%)

Most Mentioned

price 7 team 3 credit card 3 to change 2 hotel 2 eyes 2 number 2 phone 2 professional 2
Featured Review
★★★★★
February 22, 2024
Original

Very helpfull and kind, clear instructions and our hero's, because we didn't have a credit card we still could rent a very nice reliable car. Didn't have any problems picking the car up, and the nice lady offered to pick it up from the hotel where we where staying. Thumbs up for Ynot rent a car :) next time we are visiting beatiful ferragudo we will be in contact again thanx a lot!! Note::::: we did NOT get our deposit back!!!

Review photo
Featured Review
February 12, 2024
Original

Avoid. Very poor checking out procedure. On return of vehicle a guy came over with lots of attitude. Seems he was preparing himself for finding a minute piece of damage and then the heinous charge he would place. Tiny windscreen chop less than 2mm diameter, simple 40 euro repair. Not in their eyes, quick phone call and 390 euro bill. Vehicle was beaten all over the place. Clearly company policy to charge for repairs but not complete them. Reported to credit card company and insurance and will let them deal. Shameful unsavoury end to a great holiday.

1 found this helpful
Featured Review
★★★★★
October 14, 2023
Original

Second time booking. We had to change our dates and YNOT were both flexible and accommodating. We were also able to change the drop off to the airport last minute and Sandra (Ferragudo office) was again very helpful. Staff at the airport great too. You don't need to worry about tolls, etc. all cars equipped. No unpleasant surprises when you get home. Once again great experience. Can only recommend. Thank you.

3 found this helpful
Featured Review
★★★★★
May 11, 2023
Original

I rent cars and vans a lot and they are simply the best you can find in the whole Algarve. No one else matches YNOT in terms of professionalism, service and car selection. Book your car with your eyes closed. You will not be disappointed.

1 found this helpful
Featured Review
January 1, 2023
Original

The worst rental car. I have booked a car using carjet and at the desk the price has been increased more than three times than the actual cost I booked online. Hiding additions cost in the terms and condition is considered a dark pattern and barely legal.

1 found this helpful
Featured Review
★★★★★
November 12, 2021
Original

Wonderful experience. Competitive rates and are very flexible to work with. I had made the booking for certain dates and because of unforeseeable circumstances I had to move the dates around twice. It was handled professionally and with compassion. Sandra and Bianca are wonderful to work with! Excellent Service,Thank You! Highly recommend this place.

2 found this helpful
Featured Review
October 5, 2021
Original

After arriving at the airport it turned out they cancel the booking 2 hours after the indicated arrival time because we didn't entered the flight number. Fair enough but the employee onside offered zero help to look for a good solution. He only said he had a much more expensive option which was EUR 700,- above the original rental price. He also said that this happens every day. Why aren't they do anything about it? Send people a reminder that you miss their flight details so they do not stand for any uncomfortable surprise after arrival. Felt like a scam to me.

4 found this helpful
Featured Review
★★★★★
July 23, 2021
Original

Very good experience! We rented a car for a couple of days during our stay in Ferragudo. The service was great, we could pick up the car quickly and on short notice. A lot could be arranged by phone, fast and uncomplicated. Also, it was the cheapest option available. I would definitely recommend this one

1 found this helpful
★★★★★
November 8, 2024
Original
Rented their white mercedes for my sisters wedding. Was a fantastic car and hiring it was very easy and no hassle when giving it back to them. Would definitely recommend
★★★★★
November 1, 2024
Original
I have rented vehicles from Ynot in Ferragudo on several occasions. I recommend their services 100%, Sandra and her team are really top notch, they are responsive, available and very friendly.
★★★★★
November 1, 2024
Original
We rented our car here for 3 days to discover the Algarve. No hassle about a credit card like the rest of the rental companies in Portimao who did not want to help us. They get a big 10 from me!! Easy to arrange on the site and via WhatsApp, they delivered the car, a VW Taigo, to our hotel and picked it up again. Everything neatly and clearly arranged. Thank you team YNOT Rent A Car And certainly until next time
Translation
We hebben hier onze auto gehuurd voor 3 dagen om de Algarve te ontdekken. Geen gezeur over een creditcard zoals de rest van de verhuurbedrijven in Portimao die ons niet wilden helpen. Van mij krijgen ze een dikke 10!! Makkelijk te regelen op de site en via whatsapp, ze kwamen de auto een VW taigo netjes brengen bij ons hotel en weer ophalen. Alles netjes en duidelijk geregeld. Bedankt team YNOT Rent A Car En zeker tot de volgende keer
Local Guide August 15, 2024
Original
The worst car rental company in history. After making the reservation 15 days in advance, I arrived at the airport and at the rental office they told me that there is no one from this company and that they do not have any cars available. After 40 minutes calling different phone numbers, I get a very rude lady to answer the phone. She tells me that she will find out what is happening and that she will call me back. 9 hours later I have not heard from him again. Tremendous AWESOME. I will never rent with them again in my life, you cannot treat the customer that badly.
Translation
La peor compania de alquiler de coche de la historia. Tras realizar la reserva con 15 dias de antelacion llegue al aeropuerto y en la oficina de alquiler me dicen que no hay nadie de esta empresa y que no tienen ningun coche disponible. Tras 40 minutos llamando a distintos numeros de telefono consigo que una senora muy mal educada me conteste el telefono, me dice que se va a enterar de que esta pasando y que me llamara de vuelta. 9 horas despues no he vuelto a recibir noticias suyas. Tremendos IMPRESENTABLES. Nunca jamas en la vida volvere a alquilar con ellos, no se puede tratar asi de mal al cliente.
★★★★★
December 15, 2023
Original
Weve used YNOT car rental on few occasions and had great customer service experience.
★★★★★
November 15, 2023
Original
Very good, local and uncomplicated car rental. The service is excellent. Very recommended!
1 helpful
November 15, 2023
Original
Company to avoid, we were down-graded with a car full of scratches, when we arrived the tour of the car was brief and we dont really know how it is listed. When we returned, we were told that an undrawn scratch on their paper would have appeared, except that we had been told this at the beginning. They didnt want to hear anything and 300 was taken from us for a 2cm scratch that we didnt make. To ban!
Translation
Compagnie a eviter, nous avons ete down-grade avec une voiture pleine de rayures, a notre arrive le tour de la voiture a ete bref et on ne sait pas vraiment comment sont repertoriees. A notre retour, on nous a signale que une rayure << non dessinees >> sur leur papier serait apparue, sauf que celle-ci nous avait ete indique au debut. Ils n ont rien voulu entendre et 300 nous ont ete prit pour une rayure de 2cm que nous n avons pas faite. A bannir!
November 15, 2023
Original
We rented a car for 173 and ended up paying more than 300 for a lower category car. They charge for everything, they invent fees, including one for picking up later than scheduled but then they arrived late to return the keys and charged us for parking. They do not have physical space, so they cannot be located well. A disaster. We do not recommend it, better to go to a regular company because it ends up costing the same
Translation
Alquilamos un coche por 173 y acabamos pagando mas de 300 por un coche de categoria inferior. Cobran por todo, se inventan tasas, entre ellas, una por recogerlo mas tarde de lo programado pero luego, ellos, llegaron tarde para devolverles las llaves y nos cobraron el parking. No tienen espacio fisico, por lo que no se les puede localizar bien. Un desastre. No lo recomendamos, mejor a una compania de siempre porque acaba costando lo mismo
★★★★★
November 15, 2023
Original
Excellent service and very professional company who obviously puts the customer first and is prepared to go the extra mile
★★★★★
Local Guide November 15, 2022
Original
1 helpful
★★★
Local Guide November 15, 2022
Original
They were okay at first, but charged me excess for an alleged scratch. My advice is thoroughly check and photograph the whole car dont listen when sales person says dont worry about scratches, they dont want you to see any hidden ones until you return the vehicle
1 helpful
November 15, 2022
Original
★★★★★
November 15, 2022
Original
Great car hire service. A very professional and helpful team at YNOT Rent a Car.
1 helpful
★★★★★
November 15, 2022
Original
Great job
1 helpful
★★★★★
Local Guide November 15, 2022
Original
One of the best experiences with a car rental company. I would definitely use again. Thank you for making things easy.
November 15, 2022
Original
Be careful not to take this agency even if the price is attractively low. Aberrant price increase up to 3500 deposits. Excluding displayed at 1500 base. Adding fees as you go which are apparently written in the terms and conditions (not visible to me since I havent seen them) when you reserve but are not displayed on the pre-reservation invoice and are not there at the time of payment. deposit... a hidden screw! Increase in bill up to 200 euros Non-welcoming person says they dont speak French but I doubt it and above all makes no effort even though we are French people who have more than 5 customers in a row and we have each experienced the same scene of increased costs Person on the verge of disrespect with a smirk in the face of our despair, incomprehension and disgust of the situation But this is only my experience with the customers at the moment, none seemed satisfied but all were annoyed by this situation while being helpless... Agency avoided!!!! Comment modified in view of the agencys response, hoping that it suits them better but I could not recommend given my feelings about this situation but appreciate the consideration of the comment with your response.
Translation
Attention ne prenez pas cette agence meme si prix allechant de basse.Augmentation des prix aberrante jusqua 3500 de cautions. Hors affiche a 1500 de base. Ajout de frais au fur et a mesure qui sont apparemment ecrit dans les modalites (non visible celon moi puisque pas vu) quand on reserve mais ne saffiche pas sur la facture de pre-reservation n y au moment du paiement de lacompte... un vis cache quoi ! Augmentation de la facture jusqua 200euros Personne non acceuillant dit ne pas parle francais mais jen doute et surtout ne fait aucun effort alors que nous sommes que des personnes francais soit plus de 5 clients daffiler et nous avons chacun vecus la meme scene daugmentation de frais Personne a la limite du manque de respect avec sourir narquois face a notre desespoir, incomprehension et degout de la situation Mais ce nest que mon experience sur les clients du moment aucun ne mas semble satisfait mais tous enerve de cette situation tout en etant impuissant ... Agence a evite !!!! Commentaire modifie au vu de la reponse de lagence en esperant que cela leur convient mieux mais je ne pourrais recommander au vu de mon ressenti face a cette situation mais apprecie la prisse en compte du commentaire avec votre reponse.
★★★★★
Local Guide November 15, 2022
Original
★★★★★
Local Guide November 15, 2022
Original
November 15, 2022
Original
AVOID!!! Unprofessional, unwelcoming 1. When we arrived late (for which we paid 40, by the way), we had to wait 30 minutes for the person to arrive. And the same for the return. 2. We wanted to go around the car with someone from the agency to note the damage caused previously. The person told us that this was not necessary... When we returned the car after our vacation, they directly charged us 247 (where does this price come from? No paper to justify it) for a scratch on the car. Fortunately we had taken photos of the car beforehand. Not seeing the refund after a few days, fortunately my parents were still there to claim them. I dont think we would have seen that money again if they hadnt. In short, I really dont recommend this agency.
Translation
A EVITER !!! Non professionnel, pas accueillant 1. Lors de notre arrivee tardive (que nous payons 40 d ailleurs), nous avons du attendre 30 min que la personne arrive. Et pareil pour le retour. 2. Nous voulions aller faire le tour de la voiture avec une personne de l agence pour noter les degats occasionnes auparavant. La personne nous a dit que cela n etait pas necessaire Lorsqu on a rendu la voiture apres nos vacances, ils nous ont directement debite 247 (d ou sort ce prix? Aucun papier pour le justifier) pour une griffe sur la voiture. Heureusement nous avions prit des photos de la voiture avant. Ne voyant pas le remboursement apres quelques jours, heureusement que mes parents etaient encore sur place pour aller les reclamer. Je ne pense pas que nous aurions revu cet argent si ils n avaient pas ete. Bref je ne vous conseille vraiment pas cette agence.
3 helpful
★★★★★
November 15, 2021
Original
Excellent service! The car was completely new and modern. The staff helped me very well. Great company!
2 helpful
★★★★★
November 15, 2021
Original
Great service from Ynot, my plans changed and I needed to switch from a 5 seater to a 7 seater the team accommodated and each time brought the cars to me at my convenience.
1 helpful
★★★★
November 15, 2021
Original
Nice car, very neat. good service. friendly employees. being able to drive relaxed during the holidays.
1 helpful
November 15, 2019
Original
Office should have been open but nobody was there only a sign on the door that we are open. Even though we called few days earlier and scheduled to meet on Monday morning at 10:00 AM nobody showed up (waited until 10:15AM) and calls went to voicemail.
1 helpful