Madpoint Rent a car in Funchal

I recently rented a car from this company, and I was very pleased with the experience. If you purchase full insurance, there's no need to leave a deposit, which is a great benefit. The ladies at the reception were extremely friendly and helpful throughout the process. I rented a Kia Picanto with only 8,000 km and it was perfect for exploring the island. The car handled well, even on the steepest inclines. However, if you prefer a more powerful vehicle, I recommend opting for something stronger to avoid any unnecessary stress. Overall, I had a fantastic experience and would definitely recommend this company!

Really competitively priced compared to all of the big names at the Airport. All of their cars look in great shape, and my A3 was no exception. You need a car in good condition if you plan on driving around the island. Pick up and drop off was a breeze, with a 1-minute shuttle from the airport to the rental lot. Super friendly and informative guys working out of that office. Highly recommended.

The car was modern, clean, without damage, comfortable, and powerful enough for the steep Madeira roads. We had initially booked with another hire company, but I changed to Madpoint because of the positive reviews which are accurate. The car (Volkswagen T-Cross) was equipped with parking sensors, reversing camera, wireless Apple CarPlay/Android Auto and good air conditioning. The pick-up/collection experience was smooth and the rep friendly. I picked up from the office on Rua Gorgulho and they were happy to pick the car up from the parking area of our Funchal hotel - I just left the keys at our hotel reception and collection was sorted. I received an email confirming no damage and full tank of fuel, which just required a digital signature. I have separate car hire excess insurance and there was no pressure to 'upgrade' to the company's 'Insurance Plus', just remember to have a debit/credit card with enough funds/limit for the refundable deposit. All in all a great, friendly experience and I would be happy to use Madpoint again when we return to Madeira!

Great experience with them. Booked a reservation months in advance, was able to purchase additional insurance at pick up. Even though their websites says they close at 1800h, they stayed open until we arrived and got our car (past 1900). Staff were nice, the car itself was as advertised. If you go with the other big brand rental companies, you will probably have to hunt down a parking spot at the airport upon return of the car. Go with Madpoint and they will drop you off themselves.

Excellent communication and service from initial contact to rental return. Flying in and out of Madeira often involves delays - and my flights were no exception both at arrival and departure. The Madpoint team was accommodating and offered multiple ways to stay in touch, even after hours. The gentleman who picked us up at the airport was efficient and quite personable. His humour was appreciated after a bumpy landing. I aim to always support local when I travel but I admit I was a bit nervous booking a car with a smaller company. I'm SO glad I did! The car was new, and felt quite safe and stable even in challenging road conditions. My only advice to potential renters who plan on driving around the island is to splurge on a car with a bigger engine, it'll help you on the climbs, and accept their insurance - I didn't need it, but some areas of the island made me VERY glad I had it! Overall, highly recommended!!

I was wary at first because Madpoint offered me the lowest price, they showed me a detailed description of the defects on the car and I was like "how the hell can they check this properly"? Second, in my banking app, the deposit payment appeared as an actual payment, not a pre-authorization, so I was worried about how the currency transfer would turn out in the end. But this all worked out perfectly. These people are pure gold! They are honest. The car worked great the price was the lowest of the five other car rental companies I researched. It took longer to get the deposit back - one day with a debit card, but it worked out fine - it was actually pre-authorized and there was no currency conversion. I've rented a car a few times in the Canary Islands and Malaga and I can say that the guys at Madpoint were some of the best I've worked with. Other companies may not require a deposit but are more expensive. I understand the need for a deposit in Madeira as parking spaces are sometimes difficult and driving is generally more difficult, so after paying a deposit I think twice about where I park and treat the car as if it were my own. I recommend this to other travellers:-)

We hired this car over the internet. We let them deliver the car at the hotel and also pick it up. It was a very nice experience. All the light and minor scratches were marked on the report. The guy delivering the car was very friendly and also give us some tips to go! We had a very nice week with this powerful car for the mountains of Madeira. Also the unlimited mileage was very nice. Will book again.

We had an amazing experience with this rental company. The staff was extremely polite and super friendly and fun, and they also pointed us towards the best places to visit with the car. We got a Fiat Panda, and when I thought I overheated the brakes on the steep hills, they were extremely helpful, and I took it in on a Sunday for a quick check. The staff was again super friendly and gave me assurances. The car also had brand new parts, so the little Fiat was well maintained. Once I got used to it,it was a blast to drive it up and down the steep roads of Madeira. Highly recommend the company.