Rent a Car Futuro - Praca CR7 in Funchal

3.8
★★★★☆
(66 reviews)

Fruto da paixao por carros, pela ilha da Madeira e pelo turismo em si, a Futuro Rent-a-car e criada em 1993, numa altura em que ainda existiam poucas empresas a providenciar este tipo de servico na ilha. Hoje um negocio de familia, o foco da nossa empresa e a oferta dum servico pautado pela qualidade, tanto naquilo que se refere as viaturas em si, como pelo atendimento, bem como pelo auxilio prestado ao cliente, antes, durante e ate mesmo apos o aluguer. Contamos ja com mais de 25 anos de experiencia no mercado regional, possuindo uma frota moderna, e trabalhando sempre com as marcas e viaturas mais bem cotadas, dispondo igualmente de uma oferta variada, que engloba tanto veiculos economicos, como carros topo de gama.

Working Hours

Monday 9 AM-12 PM , 2-6 PM
Tuesday 9 AM-12 PM , 2-6 PM
Wednesday 9 AM-12 PM , 2-6 PM
Thursday 9 AM-12 PM , 2-6 PM
Friday 9 AM-12 PM , 2-6 PM
Saturday 9 AM-12 PM , 2-6 PM
Sunday 9 AM-12 PM , 2-6 PM

Location

Contact Information

291 220 721 futurorent.com

Address

Av. Sa Carneiro

9000-017 Funchal

Plus Code: J3VP+93 Funchal

Photo Gallery

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Street View & 360deg

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3.8
★★★★☆
66 reviews

Rating Distribution

5 stars
35 (53.0%)
4 stars
12 (18.2%)
3 stars
3 (4.5%)
2 stars
6 (9.1%)
1 star
10 (15.2%)

Most Mentioned

prices 9 hotel 8 insurance 6 opel corsa 3 cash 2 car park 2 gas 2 deposit 2 email 2
Featured Review
★★★★★
May 12, 2024
Original

Our hotel organised this rental company for us as the majority of other places were sold out. The company collected us at our hotel and drove us to their compound where we collected an automatic Opel Corsa. They had been sold out of the majority of cheaper cars however, I recommend paying extra for an automatic and also a bigger engine as the hills in Madeira are quite steep (we seen a lot of smaller rental cars having clutch issues on the sides of the road). The company stated their preferred if we paid in cash, and they did not take a deposit for the vehicle. The only thing is I would have preferred if the car had maps working on it but it was no major issue. We were staying near the rental agency and that allowed us to park the car for free there during the night or during the day. This was very handy as street parking wasn't always easy to get (however, the car can only be accessed from the car park during the working hours of the company so roughly 9am-6pm). We did photograph any damage to the vehicle beforehand but the company was easy going and had no issues with the vehicle upon dropping it back. I would recommend this company and will definitely use it again.

Featured Review
October 9, 2023
Original

Got a Fiat Panda and the (very nice) lady actually said ,,sorry". I quote her: ,,I hate that car too" THEN STOP RENTING IT OUT! Said Bluetooth on the flyer, didn't have it. Tank half - half so you'll loose some money. On the other hand I've driven more time flat out in 5 days as I had all my life before together because the car hat soooo much power on this so very flat (and beautiful) island.

Featured Review
October 2, 2022
Original

AVOID! TERRIBLE SERVICE! DO NOT RECOMMEND. Turned up late. Would only take cash (hmm!!) & very rude service. Tried to overcharge for fuel Car broke down after just 2 hrs. Had to wait by side of the road for hours for someone to come and fix it by which time we didn't have time to do the things we planned. No apology. AVOID!

Featured Review
★★★★★
August 3, 2022
Original

Full recommendations on that one. No deposit needed, car was delivered to hotel and also picked up. Smart was nice, clean, everything was working.

Review photo
1 found this helpful
Featured Review
★★★★★
May 1, 2022
Original

Excellent service! We were in Madeira in the high season and after many calls we could find this company which still had one available car. The car rented was brought to our hotel and was picked up at the end of our stay at the hotel again. Very efficient & friendly service. A big thanks to Marta, who was such a nice person!

3 found this helpful
Featured Review
★★★★★
October 5, 2016
Original

If you have a chance, dont pick a car at the airport and pick it at funchal with futuro. Most of the rent a cars dont give you the deposit back even in the case you never made a scratch to the car. Futuro doesnt trick or cheat you with the deposit because there is no deposit. Just be respectful with the car and they will give you the best service without any unwanted surprises . Car had only 30.000 kms and was in perfect condition.

2 found this helpful
Featured Review
★★★
June 27, 2016
Original

Had two cars, first a SMART with worn suspensions, after complaint they gave me an upgrade and swapped to a bigger car, but had similar problems on rough Madeira roads, very noisy because of worn suspension bushes. Not only noisy but also quite risky.Seems that maintenance has no priority.

2 found this helpful
Featured Review
★★★★★
May 27, 2016
Original

10/10, had an issue with our first car but they exchanged it for a similar car no problem at all. Great prices with insurance already included and excellent customer service. Would recommend to anyone!

2 found this helpful
★★★★★
July 15, 2024
Original
January 15, 2024
Original
BAD EXPERIENCE I paid a good 85.50 for a few hours. They gave me a Fiat Punto that didnt have hill acceleration with a reserve tank. I put 20 in diesel and drove a maximum of 10km to then bring it back, because the car was completely unreliable. I asked for at least a 50% refund of the 20 and they didnt even give me that. It is shameful that such high daily rates are charged for indecent cars. 85.50 is a lot of money for one day. Anna Diaferia
Translation
PESSIMA ESPERIENZA Ho pagato ben 85,50 x poche ore. Mi hanno dato una Fiat Punto che non aveva ripresa in salita con serbatoio in riserva. Ho messo 20 di gasolio ed ho fatto al massimo 10km x poi riportarla indietro, perche lauto era del tutto inaffidabile. Ho chiesto almeno il 50% di rimborso dei 20 e non mi hanno dato neanche quello. E vergognoso che vengano fatte tariffe giornaliere cosi alte x auto indecenti. 85,50 sono tanti soldi x un giorno. Anna Diaferia
★★★★★
December 15, 2023
Original
We asked for an automatic car for 4 people for 4 days and received an almost new Opel Corsa. Excellent for the island. The price was negotiable and then ok for us, all insurance included, no tricks. We returned the tank a little fuller than we received it, which was fine with us, all options were open. Return the key at the hotel reception. Conclusion: friendly advice, good car, we would rent here again.
Translation
Wir haben nach einem Wagen mit Automatik fur 4 Personen fur 4 Tage gefragt und erhielten einen fast neuen Opel Corsa. Eignete sich ausgezeichnet fur die Insel. Der Preis war verhandelbar und dann fur uns ok, alle Versicherungen inklusive, keine Tricks. Wir haben den Tank etwas voller zuruckgegeben als erhalten, was fur uns ok war, alle Optionen standen offen. Ruckgabe des Schlussels an der Hotelrezeption. Fazit: freundliche Beratung, gutes Auto, hier wurden wir wieder ausleihen.
★★★★
Local Guide November 15, 2023
Original
Highly recommended. Everything worked out perfectly
Translation
Sehr zu Empfehlen. Alles bestens geklappt
1 helpful
★★★★★
November 15, 2023
Original
★★★
November 15, 2022
Original
Booked the day before, quick service and collection of the car from the hotel. Insurance included, no deposit. Little gasoline at the start, difficult to return the vehicle with the same quantity! They are winners every time!
Translation
Reserve la veille service rapide et reprise de la voiture a lhotel. Assurance comprise pas de caution. Peu dessence au depart difficile de retourner le vehicule avec la meme quantite ! Ils sont gagnants a tous les coups !
★★★★★
November 15, 2022
Original
Reservation made by simple email exchange, without prior deposit. I had requested that the vehicle be made available and returned to the airport (the person was late, so a little bit of stress not seeing a sign with my name on arrival). Then signature of the contract, payment of credit card (price announced in the email) and handover of the keys directly in the airport parking lot. No inventory of the vehicle before or after (autonomous return in the same parking lot with the key to simply place in the trunk). Its not easy to get the vehicle back to the same fuel level, so you dont necessarily need to refuel because the island is small.
Translation
Reservation faite sur simple echange mail, sans caution prealable. Javais demande une mise a disposition du vehicule et restitution a laeroport (la personne etait en retard, donc petit coup de stress ne voyant pas de pancarte a mon nom a larrivee). Puis signature du contrat, paiment CB (prix annonce dans le mail) et remise des cles directement sur le parking de laeroport. Aucun etat des lieux du vehicule ni avant ni apres (restitution autonome sur le meme parking avec la cle a deposer simplement dans le coffre). Pas facile de remettre le vehicule au meme niveau dessence, donc pas besoin forcement de faire le plein car lile est petite.
1 helpful
★★★★★
November 15, 2022
Original
Incredible experience. There were no complications and there was complete availability to help with everything. Super friendly, genuine and honest team. The process was very simple. We sent a rental request online and were quickly contacted to be informed of the conditions and cars available. We bought extra insurance so that we wouldnt have any worries, which happened. We collected the car at the Lido Store, and delivered it to the airport, once again without any complications, with maximum confidence and interest in knowing the experience. The car was a 2017 Opel Corsa, class D. If we return, it will definitely be our choice. Super satisfied with the team and the experience.
Translation
Experiencia incrivel. Nao houve nenhuma complicacao e existiu completa disponibilidade para ajudar em tudo. Equipa super simpatica, verdadeira e honesta. O processo foi muito simples. Enviamos pedido de aluguer online e fomos rapidamente contactadas para sermos informadas das condicoes e dos carros disponiveis. Compramos seguro extra, para que nao tivessemos qualquer preocupacao, o que se verificou. Recolhemos o carro na Loja Lido, e entregamos no aeroporto, mais uma vez sem qualquer complicacao, com maxima confianca e interesse em saber a experiencia. O carro foi um Opel Corsa de 2017, classe D. Se voltarmos, sera sem duvida a nossa escolha. Super satisfeitas com a equipa e com a experiencia.
1 helpful
★★
Local Guide November 15, 2022
Original
Unfair fuel regulations and the car was damaged
Translation
Unfaire tankregelung und das auto war beschadigt
Local Guide November 15, 2021
Original
Price/performance is not right and very unfair tank regulations. Got a Toyota Yaris with almost 75,000 kilometers. The car was in bad condition. Many dents, scratches and parts of the exterior mirror were missing. One of the driving lights was broken, but we were not informed of this. Unfortunately, since there were no other rental cars available, we had to live with it. Car had a half full tank, it was supposed to be returned almost empty. 20 euros were due for this. Instead of 9:30 a.m., the good lady came at 10:00 a.m. All in all, not again.
Translation
Preis/Leistung stimmt nicht und sehr unfaire Tankregelung. Einen Toyota Yaris mit knapp 75.000 Kilometern bekommen. Das Auto war in einem schlechten Zustand. Viele Dellen, Kratzer, Teile des Aussenspiegel haben gefehlt. Eines der Fahrlichter war defekt, darauf wurden wir jedoch nicht hingewiesen. Da es leider keine anderen Mietwagen mehr gab, mussten wir damit leben. Auto hatte einen halb vollen Tank, dieser sollte fast Leer zuruckgebracht werden. Hierfur wurden 20 Euro fallig. Statt um 9:30 Uhr kam die gute Dame um 10:00 Uhr. Alles im allen nicht wieder.
1 helpful
Local Guide November 15, 2021
Original
We received a reservation via email for our booking, pickup at 9 a.m. Office was closed. After two phone calls at 9:30 a.m.: all rental cars fully booked! No alternatives offered. Very very annoying!
Translation
Hatten auf unsere Buchung eine Reservation per E-Mail bekommen , Abholung 9.00h. Buro war geschlossen. Nach zwei Telefonaten 9.30h: alle Mietwagen ausgebucht! Keine Alternativen angeboten. Sehr sehr argerlich!
2 helpful
★★★★
Local Guide November 15, 2020
Original
★★★★
November 15, 2020
Original
★★★★★
Local Guide November 15, 2020
Original
Way to go. Way to go. Great service. New car (smart). There are no hidden costs. We recommend choosing full insurance - you dont have to worry about someone scratching you or getting a flat tire. Smiling staff - and most importantly: right next to the port
Translation
Brawo. Brawo. Super obs uga. Auto nowe (smart). Nie ma ukrytych kosztow. Polecamy wybor z pe nym ubezpieczeniem - nie martwisz si , e kto ci zarysuje, albo z apiesz gum . U miechni ta obs uga - a najwa niejsze: tu przy porcie
1 helpful
November 15, 2020
Original
Rental company in Funchal at the harbor is very difficult to find. No sign. My reservation was not confirmed despite asking twice. No address and no phone number, just the Harbor Store information. Then they also wanted a deposit of 1,350 euros for a Fiat Panda. The tank was also only 1/4 full. In addition, the store is not always staffed. We will no longer order a car from Futoro.
Translation
Verleihfirma in Funchal am Hafen ist sehr schwer zu finden. Kein Schild . Meine Reservierung wurde trotz 2maliger Nachfrage nicht bestatigt. Keine Adresse und keine Telefonnummer, nur die Angabe Harbour Store. Dann wollten sie auch noch 1350 Euro Kaution fur einen Fiat Panda haben. Der Tank war auch nur 1/4 voll. Ausserdem ist der Store nicht immer besetzt. Wir werden bei Futoro kein Auto mehr bestellen.
★★★★★
November 15, 2020
Original
Wir haben ein Auto im Zuge einer Kreuzfahrt vorab angemietet. Unkomplizierte Anmietung, sofortige schriftliche Bestatigung. Nettes, hilfsbereites Personal bei der Abholung. Buro befindet sich direkt am Hafen, schnell zu Fuss erreichbar. Das angemietete Fahrzeug befand sich in einem guten Zustand. Auch das Preis-/Leistungsverhaltnis war in Ordnung. Die Ruckgabe war einfach und problemlos.
4 helpful
★★★★
Local Guide November 15, 2020
Original
★★
November 15, 2020
Original
★★★★★
Local Guide November 15, 2020
Original
★★★★
Local Guide November 15, 2020
Original
We went to a branch a little further away, which was great. We got a great deal for 10 days including insurance, no deductible and on the last day they even picked up the car from the hotel free of charge. Great service
Translation
Wir waren in einer Filiale etwas weiter auswarts, das war toll wir haben ein super Angebot fur 10 Tage bekommen inklusive Follkasko kein Selbstbehalt und am letzten Tag holen die den Wagen sogar kostenfrei im Hotel ab. Toller Service
2 helpful
★★★★★
Local Guide November 15, 2019
Original
Top landlord, friendly, car a class larger, very reasonable price, completely good transaction.
Translation
Top Vermieter, freundlich, Auto eine Klasse grosser, sehr gunstiger Preis, komplett gute Abwicklung.
1 helpful
November 15, 2019
Original
★★★★★
Local Guide November 15, 2019
Original
Fast and easy booking. Cars as previously stated. Any time
Translation
Schnelle und unkomplizierte Buchung. Autos so wie vorher angegeben. Jederzeit wieder
★★★★★
November 15, 2019
Original
★★★★★
Local Guide November 15, 2019
Original
Fast, friendly.
Translation
Schnell, freundlich.
★★★★★
Local Guide November 15, 2019
Original
After inquiring about prices and comprehensive insurance from several car rental companies, we ended up here. At 40 euros a day, the Fiat 500 isnt a bargain, but the car is in good condition, we were given reasonable advice and they didnt try to rip us off.
Translation
Nach dem wir bei mehreren Autovermietern nach Preisen und ein einer bezahlen Vollkasoversicherung erkundigt haben, sind wir hier gelandet. Mit 40 Euro am Tag ist der Fiat 500 zwar kein Schnappchen aber, dass Auto ist in einem gepflegten Zustand, wir wurden vernunftig beraten und man hat nicht versucht uns uber den Tisch zu ziehen.
3 helpful
Local Guide November 15, 2019
Original
★★★★★
November 15, 2019
Original
Good service
★★★★★
Local Guide November 15, 2019
Original
Sweet Dreams
★★★★★
Local Guide November 15, 2019
Original
Great service, great cars highly recommend them. Definitely will use them again!
★★★★★
Local Guide November 15, 2019
Original
Great experience! Already the second smart cabrio rental and like the first time, it was great. The first time the rental was refused by Europcar because I was 19 years old. Which posed no problem for futuro who were able to help me out within the hour. Plus all-risk insurance (no deposit and no problems with the car, no need to go around the vehicle before or after). In addition, it has a vehicle recovery service at the airport which is super practical.
Translation
Super experience ! Deja la deuxieme location de smart cabrio et comme la premiere fois, cettai super. La premiere fois la location a ete refuse par europcar a la vue de mon age 19 ans. Ce qui na pose aucun probleme a futuro qui ont pu me depanner et dans lheure. Le plus lassurance tous risques, (pas de caution et aucun souci avec la voiture meme pas besoin de faire le tour du vehicule avant ni apres). De plus il dispose dun service de recuperation du vehicule a laeroport qui est super pratique.
★★★★
November 15, 2019
Original
★★★★★
November 15, 2019
Original
★★★★★
Local Guide November 15, 2019
Original
We borrowed a small car from Futuro through the hotel. He was brought directly to the hotel the next day. The price-performance ratio was fine for us. The car was reliable and served us well. We would rent a car from Futuro again.
Translation
Wir hatten uns uber das Hotel bei Futuro einen Kleinwagen ausgeliehen. Der wurde am nachsten Tag direkt zum Hotel gebracht. Das Preis Leistungsverhaltnis war fur uns in Ordnung. Das Auto war zuverlassig und hat uns gute Dienste erwiesen. Wir wurden wieder bei Futuro ein Auto mieten.
1 helpful

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