Carglass in Lisbon

4.4
★★★★☆
(535 reviews)

A Carglass Lisboa - Oriente tem a solucao para seu vidro partido ou rachado! Somos especialistas na reparacao e substituicao de vidro automovel, com servico rapido, profissional e com garantia vitalicia. Dispomos tambem de outros servicos e comodidades tais como: Calibracao do Sistema ADAS: Garanta a seguranca do seu carro com a calibracao profissional do sistema ADAS. Servicos automotivos: troca de escovas limpa-vidros, polimento de farois, tratamento do vidro e desinfecao de carros. Servico movel: Se nao puder deslocar-se, os nossos tecnicos certificados vao ate si! Acordos com Seguradoras: Facilitamos o processo e tratamos de tudo por si. Faca agora a sua marcacao online!

Working Hours

Monday 8:30 AM-7 PM
Tuesday 8:30 AM-7 PM
Wednesday 8:30 AM-7 PM
Thursday 8:30 AM-7 PM
Friday 8:30 AM-7 PM
Saturday 9 AM-1 PM , 2-5 PM
Sunday Closed

Location

Business Features

Service options
  • On-site services
  • Online estimates
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilets
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Planning
  • Appointment required
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Contact Information

22 532 0791 carglass.pt

Address

Av. Mar. Gomes da Costa 21 A Arm C

1800-255 Lisbon

Plus Code: QV4R+VJ Lisbon

Photo Gallery

Featured

Featured

By owner

By owner

Inside

Inside

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.4
★★★★☆
535 reviews

Rating Distribution

5 stars
336 (62.8%)
4 stars
139 (26.0%)
3 stars
29 (5.4%)
2 stars
5 (0.9%)
1 star
26 (4.9%)

Most Mentioned

efficient 23 speed 17 stars 15 sympathetic 14 efficacy 12 lighthouse 4 contactee 2 car 2 polishing 2 plastic 2
Featured Review
★★★★★
October 5, 2024
Original

Efficient service

Featured Review
★★★★★
September 30, 2024
Original

Very friendly and polite staff, fast service, good results (they manage expectations ahead of time, so I was not surprised with end result).

Featured Review
★★★★★
May 14, 2024
Original

I am so appreciative of the service from Carglass PT and this service location. On our drive from the Netherlands to Lisbon a stone hit the windshield leaving a large point of impact that had spidered out. The Carglass service line was able to get a new window ordered and get me an appointment during the few days we would be in town. The guys working there were kind and helpful; their work was meticulous, and we even got a great deal on new wipers and they gave us a bonus emergency vest and light. Thank you Carglass for your prompt response and helpfulness.

Featured Review
★★★★★
September 7, 2023
Original

We had trouble with the roof window of our rental campervan. This Carglass venue was nearby and the staff was very helpful! We were on our way within no time!

Featured Review
★★★★★
March 2, 2021
Original

Fast, nice, and free (insurance dependent)

1 found this helpful
Featured Review
★★★★★
December 28, 2020
Original

Professional scheduling, easy to obtain a solution and information. Highly recommended

1 found this helpful
Featured Review
★★
December 31, 2019
Original

The glass is not the same as the original. I handed the car clean and they gave me the car all dirty.

Featured Review
★★★★
October 22, 2018
Original

Great service. The location on Marechal Gomes da Costa is away from metro stops though.

★★★
Local Guide November 12, 2024
Original
They didnt solve
Translation
Nao resolveram
November 1, 2024
Original
Terrible service! They make an appointment with customers at an hour, they say it will take 40 minutes to do the repair and when we arrived at the car they hadnt even started yet. A car passed in front.
★★★★★
Local Guide October 25, 2024
Original
★★★★★
Local Guide October 18, 2024
Original
★★★★★
Local Guide October 18, 2024
Original
★★★★
Local Guide October 15, 2024
Original
★★★★★
October 15, 2024
Original
I recommend!!! Mr Galvaos professional service is exceptional. From the way he presents all the questions, he proposes solutions, without a doubt I remained loyal. 5 Stars because they no longer exist, otherwise it would always be the best.
Translation
Recomendo!!! O atendimento profissional do Sr Galvao e excepcional. Desde a forma como apresenta todas as questoes, propoe solucoes, sem duvida que fiquei fidelizada. 5 Estrelas porque nao existem mais, senao seria sempre o maximo.
October 15, 2024
Original
On the first day of August 1st, I went to Carglass do Oriente where they assembled the front glass in a 2008 seat ibiza, during assembly they broke the plastic that is next to the glass, I complained and they told me that the plastic was no longer sold new. Carglass says the damaged part costs around 60 euros. After many phone calls and hassles and even with such a low price, they dont want to resolve the problem Carglass Never again....
Translation
No primeiro dia 1 de Agosto fui a Carglass do Oriente onde montaram o vidro frontal num seat ibiza Ano 2008, na montagem partiram o plastico que fica junto ao vidro, Reclamei e disseram me que o plastico ja nao era comercializado novo. A Carglass diz que a peca danificada custa cerca de 60 euros. Depois de muitos telefonemas e chatices e mesmo com um valor tao baixo, nao querem resolver o problema Carglass Nunca mais....
★★★★★
Local Guide September 15, 2024
Original
★★★★
Local Guide September 15, 2024
Original
Efficient and fast work. Friendly staff.
Translation
Trabalho eficiente e rapido. Pessoal simpatico.
★★★
Local Guide September 15, 2024
Original
★★★★★
Local Guide August 15, 2024
Original
★★★★★
August 15, 2024
Original
I was positively surprised by the treatment and professionalism because my matter was outside the scope of services provided by Carglass and because I arrived 5 minutes before the store closed, and even so they gave me all the support I needed and even made several suggestions. Context: I had already had a window repaired at Carglass, and now I had a problem (with the window, but not the glass). I had contacted customer support, where they suggested I arrive at a certain time (I believe there were communication problems because they told me the time on a business day while I had indicated the weekend, and because they didnt exactly understand my problem). Despite the situation, Carglass employees tried to help me as much as they could, sacrificing their departure time
Translation
Surpreendido positivamente pelo tratamento e profissionalismo porque o meu assunto era fora do ambito de servicos prestados pela Carglass e porque cheguei 5 mins antes do fecho da loja, e mesmo assim estiveram a dar-me todo o apoio necessario e ainda passaram varias sugestoes. Contexto: eu ja tinha feito uma reparacao de um vidro na Carglass, e agora surgiu-me um problema (na janela, mas nao no vidro). Havia contactado o apoio ao cliente, no qual me sugeriram a deslocacao ate certa hora (acredito que tenha havido problemas de comunicacao porque indicaram-me o horario em dia util enquanto eu tinha indicado o fds, e porque nao entenderam exatamente o meu problema). Mesmo perante a situacao, os funcionarios da Carglass estiveram a tentar ajudar-me o maximo que puderam, sacrificando a sua hora de saida
1 helpful
★★★★★
Local Guide August 15, 2024
Original
Very good service and 5-star service execution.
Translation
Muito bom atendimento e execucao de servico 5 estrelas.
★★★★
Local Guide August 15, 2024
Original
★★★★★
Local Guide July 15, 2024
Original
★★★★★
Local Guide July 15, 2024
Original
Excellent service and performance
Translation
Excelente atendimento e desempenho
★★★★★
Local Guide June 15, 2024
Original
★★★
Local Guide June 15, 2024
Original
★★★★★
June 15, 2024
Original
Local Guide May 15, 2024
Original
Terrible service, there are no passwords and employees dont know who came in, they waited 20 minutes and the employee said no and it was with him and another colleague
Translation
Atendimento pessimo, nao tem senhas e funcionarios nao sabem quem entrou, esteve a espera 20min e funcionario disse que nao e com ele e com outro colega
★★★★
Local Guide May 15, 2024
Original
★★★★★
May 15, 2024
Original
★★★★★
May 15, 2024
Original
5 star service. Good professionals, speed, attention to the customer, good space, very polite staff and they treat things as if they were their own. Nothing negative to point out, I highly recommend it
Translation
Atendimento 5 estrelas. Bons profissionais, rapidez, atencao para com o cliente, bom espaco, pessoal muito educado e tratam as coisas como se fossem deles mesmos. Nada de negativo a apontar, recomendo vivamente
★★★★★
April 15, 2024
Original
★★★★★
Local Guide April 15, 2024
Original
★★★★★
April 15, 2024
Original
Very good service
Translation
Muito bom atendimento