Grupo APCAR in Lisbon
3.9
★★★★☆
(78 reviews)
Working Hours
Monday
9 AM-6:30 PM
Tuesday
9 AM-6:30 PM
Wednesday
9 AM-6:30 PM
Thursday
9 AM-6:30 PM
Friday
9 AM-6:30 PM
Saturday
Closed
Sunday
Closed
Location
Business Features
Accessibility
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Contact Information
915 422 947 grupoapcar.comAddress
R. Q.ta das Lavadeiras 26
1750-239 Lisbon
Plus Code: QRMM+MQ Lisbon
Photo Gallery
Featured
Street View & 360deg
3.9
★★★★☆
78 reviews
Rating Distribution
5 stars
53 (67.9%)
4 stars
2 (2.6%)
3 stars
4 (5.1%)
2 stars
0 (0.0%)
1 star
19 (24.4%)
Most Mentioned
business
7
driver
4
professional
3
escrow
2
shorts
2
car
2
criticism
2
value
2
attention
2
pay
2
Featured Review
★
September 25, 2024
Original
Unprofessional staff
Featured Review
★
August 21, 2024
Original
Mostly Tvde drivers not happy with the administration
2 found this helpful
Featured Review
★
August 13, 2024
Original
Muito mal...Very bad and unprofessional in dealing with many fines and deductions in favor of the company. Very bad experience. I do not recommend this company.
1 found this helpful
Featured Review
★★★★★
June 11, 2024
Original
All is good 20 years experience
1 found this helpful
Featured Review
★★★★★
March 21, 2024
Original
Very good company, the cars are good and the costumer service is also good, helpfull management.
1 found this helpful
Featured Review
★★★★★
February 29, 2024
Original
best tarif in Portugal very professional
Featured Review
★★★★★
August 23, 2023
Original
one of the best company . 10/10
2 found this helpful
Featured Review
★
August 23, 2023
Original
illiterates and incompetents running the show
3 found this helpful
★★★★★
Local Guide
November 8, 2024
Original
Excellent Automotive Group! Antonio Ferreira
★
November 1, 2024
Original
★
November 1, 2024
Original
★★★★
Local Guide
October 25, 2024
Original
★★★★★
October 25, 2024
Original
★★★★★
October 15, 2024
Original
★★★★★
October 15, 2024
Original
★
August 15, 2024
Original
★★★★★
July 15, 2024
Original
★
July 15, 2024
Original
ATTENTION TVDE DRIVERS: Avoid this company, they take a percentage of the income, charge absurd deposits at the end of the partnership, tax evasion, etc... Im not even one to write criticisms but this company exceeded all expectations for the worst... Where are the authorities monitoring these companies???
Translation
ATENCAO MOTORISTAS TVDE: Evitem esta empresa, ficam com uma percentagem dos rendimentos, cobra caucoes absurdas no fim da parceria, fuga ao fisco, etc.. eu nem sou de escrever criticas mas esta empresa superou todas as espectativas para o pior.. Onde andam as autoridades a fiscalizar estas empresas???
4 helpful
★★★★★
June 15, 2024
Original
★★★
Local Guide
June 15, 2024
Original
★★★
June 15, 2024
Original
★★★★★
June 15, 2024
Original
★
May 15, 2024
Original
This company is one to run away from! As a rule, I dont make criticisms that arent meant to be edifying, but patience has its limits for such a lack of respect for someone who should have the highest consideration (the driver). When we deliver or exchange the vehicle, they inspect it with the sole objective of withdrawing as much money as possible from the driver who, with his sweat, worked to earn yours. A company that acts in bad faith does not care about the driver at all. Anyone who is already in some way linked to this group must remember that, sooner or later, they will have to get upset to see their interests safeguarded. I could evoke much more, but time is money. And I have said!
Translation
Esta empresa e de fugir! Por norma nao faco criticas que nao sejam para edificar, mas a paciencia tem limites para tamanha falta de respeito para quem eles deveriam ter a mais elevada consideracao (o motorista). Quando entregamos ou trocamos a viatura, fazem uma vistoria a este com um unico objetivo, sacar o maximo de dinheiro ao motorista que, com o seu suor, trabalhou para ganhar o seu. Uma empresa que age de ma fe, nao quer saber do motorista para nada. Quem ja estiver de alguma forma vinculado a este grupo, tem de se mentalizar que, mais cedo ou mais tarde, vai ter que se chatear para ver os seus interesses salvaguardados. Podia evocar muito mais, mas tempo e dinheiro. E tenho dito!
3 helpful
★★★★★
May 15, 2024
Original
I loved!!! Quick and hassle-free purchase, financing approved instantly, they accept CPLP, and the car is spectacular. I highly recommend it, reliable.
Translation
Adorei!!! Compra rapida e sem burocracia, financiamento aprovado na hora, aceitam CPLP, e o carro vem espetacular. Super recomendo, fiavel.
2 helpful
★★★★★
May 15, 2024
Original
Great service I recommend. Thank you for the wonderful service
★
Local Guide
May 15, 2024
Original
To rent a vehicle, TVDE requires the driver to pay the deposit immediately. When we return the vehicle to recover the deposit it is a long journey. They say 15 to 20 days, and that time simply passes and nothing happens!! So far they havent resolved my situation and Im practically ignored. I dont recommend it.
Translation
Para alugar uma viatura TVDE obrigam o motorista a pagar a caucao na hora. Quando devolvemos a viatura para recuperacao da caucao e uma longa jornada. Dizem de 15 a 20 dias, e simplesmente passa esse tempo e nada acontece!! Ate agora nao me resolvem a situacao e sou praticamente ignorado. Nao recomendo.
6 helpful
★★★★★
Local Guide
May 15, 2024
Original
★
May 15, 2024
Original
I picked up the car and the next morning I went to return it, the drivers seat had holes in it, the oil light was on, and its been over a month and they havent returned the shorts, I call several times a day and someone answers.
Translation
levantei o carro e no dia a seguir de manha fui devolver, o banco do condutor furado de cigarro ,a luz do oleo acesa ,e ja passou mais de um mes e nao devolvem a calcao ,ligo varias vezes ao dia miguem atende.
★
April 15, 2024
Original
★
April 15, 2024
Original
★
April 15, 2024
Original
★★★★★
April 15, 2024
Original
★★★
Local Guide
April 15, 2024
Original
We just need to improve the inspection of the car, so that we use the same criteria when we return the car. To pick it up they never see scratches or dents, to return the car it always costs 70 to 140 euros.
Translation
So tem a melhorar a inspecao do carro, para que seja com mesmo criterio quando devolvemos o carro. Para levantar nunca veem riscos ou amassados, pra devolver o carro sempre deixa 70 a 140 euros.
4 helpful
★★★★★
Local Guide
April 15, 2024
Original
★★★★★
April 15, 2024
Original
★★★★★
April 15, 2024
Original
★
April 15, 2024
Original
Disorganized company! I was with a partner company (Jornada Abastada) working on the percentage. According to another post I made here. They took 140 euros from me, now they want to charge me that amount? Go collect the Wealthy Journey! I dont recommend it! Mess!
Translation
Empresa desganizada! Estava com uma empresa parceira ( Jornada Abastada) trabalhando a porcentagem. Conforme outro poste que fiz aqui. Me retiraram 140 euros, agora querem me cobrar esse valor? Va cobrar a Jornada Abastada! Nao recomendo! Bagunca!
4 helpful
★★★★★
Local Guide
March 15, 2024
Original
★★★★★
March 15, 2024
Original
★★★★★
March 15, 2024
Original
★★★★★
March 15, 2024
Original
★★★★★
March 15, 2024
Original
★★★★★
March 15, 2024
Original
★★★★★
March 15, 2024
Original
★
March 15, 2024
Original
★★★★★
February 15, 2024
Original
★★★★★
February 15, 2024
Original
Excellent tvde company! Impeccable staff! With this company I have already equaled my earnings with those of a doctor at the peak of his career! Just invoice!
1 helpful
★★★★
January 15, 2024
Original
★★★★★
January 15, 2024
Original
★★★★★
November 15, 2023
Original
★★★★★
November 15, 2023
Original
★
Local Guide
November 15, 2023
Original
ATTENTION !!!!!!!!! DO NOT RENT CARS TO WORK ON TV FROM THIS COMPANY GRUPO APCAR, BECAUSE THEY RECRUIT THE DRIVERS AND WHEN WE RETURN THE CAR THEY DO NOT GIVE US THE SHORTS BACK!!! ALLEGING THAT THE PERSON WHO MANAGED THE COMPANY CALLED (BOOK-U AGENCY) OR AUTO DO POMARINHO ITINERANTE LDA. THEY SAID THAT A COMPANY EMPLOYEE HAD MISSED THE MONEY OF MORE THAN 20 DRIVERS!!!!!! I ONLY OWE 500 EUROS.... WHEN THERE IS AN INTERNAL PROBLEM WITH THE COMPANY, IN PRACTICE WE HAVE NOTHING TO DO WITH IT! AND THAT WAS WHAT THE COMPANY (EMPLOYEE) CLAIMED, THAT THE PERSON RESPONSIBLE FOR THE DOGS WAS MISSING WITH ALL THE MONEY!!!!! IT WAS A SURPRISE THAT WAS AMAZING AND THEY WOULDNT PAY US AND SO THAT WE, THE INJURED PEOPLE, COULD TAKE SOME ACTION LOL!!!! TOTAL AND COMPLETE ABSURDITY! OUTRAGED WITH THE WAY THEY HANDLED THE ISSUE AND THE PEOPLE WHO WERE HARMED, TAKING US MONEY THAT IS SO MUCH MISSED BY THOSE WHO SPEND HOURS IN A CAR TRYING TO MAKE A LIVING IN HONESTITY. AND THE DETAIL IS THAT THE COMPANY CONTINUES TO WORK AS IF NOTHING HAD HAPPENED! MONTHS HAVE ALREADY PASSED AFTER THIS HAPPENED. I HAVE ALL THE PROOF THAT THEY OWE ME THE SHORTS. I ASK THAT SOMEONE FROM THE COMPANY, VIA EMAIL, BE ABLE TO CONTACT YOU SO WE CAN REVERSE THIS SORRY SITUATION. I HAVE A LIST OF MORE THAN 20 PEOPLE WHO FELL FOR THE SAME RENTAL CAR SHORT SCAM. I ASK THE COMPANY TO CONTACT YOU TO RESOLVE THIS ISSUE! AND IF THEY DONT DO IT, I WILL BE PLEASED TO MAKE SEVERAL REPORTS ABOUT THIS COMPANY UNTIL THEY KNOW THE TRUTH ABOUT IT! THAT DECEIVES AND SCAMS THE VERY PEOPLE WHO ONE DAY COLLABORATED WITH THIS COMPANY THAT CLAIMS TO BE A LEADER OF RENTAL CARS IN LISBON! REALLY A SHAME.
Translation
ATENCAO !!!!!!!!! NAO ALUGUEM CARROS PARA TRABALHAR NA TVDE DESSA EMPRESA GRUPO APCAR ,POIS RECRUTA OS MOTORISTAS E QUANDO DEVOLVEMOS O CARRO NAO NOS DEVOLVEM O CALCAO !!! ALEGANDO QUE A PESSOA QUE ADMINISTRAVA A EMPRESA CHAMADA (BOOK-U AGENCY) OU AUTO DO POMARINHO ITINERANTE LDA. DISSERAM QUE UM FUNCIONARIO DA EMPRESA , TINHA SUMIDO COM O DINHEIRO DE MAIS DE 20 MOTORISTAS !!!!!! SO A MIM DEVENDO 500 EUROS.... SENDO QUANDO HA UM PROBLEMA INTERNO DA EMPRESA, NA PRATICA NAO TEMOS NADA A VER COM ISSO! E FOI ISSO QUE A EMPRESA (FUNCIONARIO) ALEGOU, QUE A PESSOA RESPONSAVEL DOS CACOES TINHA SUMIDO COM TODO O DINHEIRO !!!!! SENDO UMA SURPRESA QUE FOI ESPANTOSO E QUE NAO IRIAM NOS PAGAR E PARA QUE NOS OS LESADOS TOMASSEMOS ALGUMA PROVIDENCIA KKKK !!!! ABSURDO TOTAL E COMPLETO! INDIGNADO COM O MODO QUE LIDARAM O ASSUNTO E AS PESSOAS QUE FORAM PREJUDICADAS, NOS LEVANDO UM DINHEIRO QUE FAZ MUITA FALTA A QUEM FICA HORAS DENTRO DE UM CARRO TENTANDO GANHAR A VIDA NA HONESTIDADE. E O DETALHE E QUE A EMPRESA CONTINUA A FUNCIONAR COMO SE NADA TIVESSE ACONTECIDO! JA SE PASSARAM MESES DO OCORRIDO. TENHO TODOS OS COMPROVATIVOS DE QUE ME DEVEM O CALCAO. PECO QUE ALGUEM DA EMPRESA , ATRAVES DE E-MAIL, SEJA CAPAZ DE ENTRAR EM CONTACTO PARA REVERTERMOS ESSA SITUACAO LAMENTAVEL. TENHO UMA LISTA COM MAIS DE 20 PESSOAS QUE CAIRAM NO MESMO GOLPE DO CALCAO DO CARRO ALUGADO . PECO QUE A EMPRESA ENTRE EM CONTACTO PARA RESOLVER ESSA QUESTAO! E CASO NAO A FACAM TEREI O PRAZER EM FAZER VARIAS DENUNCIAS DESSA EMPRESA ATE QUE SAIBAM DA VERDADE DA MESMA ! QUE ENGANA E BURLA AS PROPRIAS PESSOAS QUE UM DIA COLABORARAM COM ESSA EMPRESA QUE SE DIZ LIDER DE CARROS ALUGADOS EM LISBOA! MESMO UMA VERGONHA.
20 helpful
★★★★★
Local Guide
November 15, 2023
Original
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