MOVYNG - Car and Van Rental in Lisbon

4.1
★★★★☆
(175 reviews)

Working Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-1 PM , 2-6 PM
Sunday 9 AM-1 PM , 2-6 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

21 013 4927 movyng.pt

Address

Av. Gomes Pereira 27

1500-328 Lisbon

Plus Code: PRX2+6X Lisbon

Photo Gallery

Featured

Featured

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.1
★★★★☆
175 reviews

Rating Distribution

5 stars
104 (59.4%)
4 stars
30 (17.1%)
3 stars
12 (6.9%)
2 stars
7 (4.0%)
1 star
22 (12.6%)

Most Mentioned

price 11 airport 7 pick up 5 brakes 4 information 3 communication 3 rear hatch 2 video store 2 promissory note 2 country 2
Featured Review
★★★★★
August 6, 2024
Original

Best rental car experience ever. I have rented cars in many countries from all the major players, and none have been as good as Movyng. A pre pick up phone call the day before to make sure we were on track, a welcome gift upon pickup of water bottles and cookies. Super friendly and helpful staff on pickup,at Porto branch and also at Lisbon where we dropped the car. 10/10.

1 found this helpful
Featured Review
July 28, 2024
Original

Very bad service, rude to customers, always late, dont go there its a trap

Featured Review
June 28, 2024
Original

Very bad service. Pick up and drop off experience really desorganized, they dont have a place in the airport, and their staff os quite desorganized. If you are looking for something cheaper, with bad service and dirty and not too good cars, this is the one to go. Next time I will go definitely to something more organized, clean, with a model guaranteed (careful with that!).

Featured Review
January 4, 2024
Original

be carful of using your debit card or credit with them they will take the information of the card to charge you stuff not in the contract without your permission or knowledge especially when you leave the country since they asking for your flight information.

Featured Review
★★
November 18, 2023
Original

Be careful :Last minute surprise charges for out of hours operation charge's + airport tax / service charges added! This charges should have been transparent at the initial contract.Office staffs telling me that they are unable to have a refund to my credit card ! Once I send my personal banking infos for the refunds, NO replay's on this communication!frustrating experiance.The branch supervisor needs to be more customer friendly and pro active .front line employees are GREAT.

Featured Review
August 30, 2023
Original

STAY AWAY - BEWARE !!!! They advertise the pick up and drop off points as (Porto) Downtown and (Lisbon) Downtown and that's FALSE ADVERTISING, DISHONEST PRACTICE. The pick up point that they describe as "Porto Downtown" is not even in the city of Porto, but in the suburbs of the city where Porto's airport is located, far away from Porto's city centre. The same goes for where we had to drop off our car, where "Lisbon Downtown" was actually Zona Amadora, Benfica. Horrible expecience, can't stress it enough!!!! I had an incredibly disappointing experience with VIP CARS & MOVYNG CAR RENTAL in both Porto and Lisbon, and I feel it's essential to share my frustrations through this Google review. The deceptive and unethical practices of this rental agency left me utterly dissatisfied. VIP CARS & MOVYNG CAR RENTAL claimed that their pick-up and drop-off points were located in the "downtown" areas of Porto and Lisbon. This, however, was a blatant and misleading falsehood. Their representation of these locations as "downtown" was far from accurate and can only be described as a deliberate act of deception. Their unfair and unethical tactics were evident throughout my rental experience. Their choice to mislead customers about the actual locations of pick-up and drop-off points is simply unacceptable. Not only did this erode my trust in their agency, but it also led to financial losses and unnecessary inconveniences during my trip. The malpractice and dishonesty reached their peak when I arrived at the pick-up point in Porto. Contrary to their claims, it was situated in a secluded area near the airport, miles away from the vibrant city of Porto. This deceptive tactic amounted to cheating customers out of their expectations. The same deceit continued when I returned the car in Lisbon, with VIP CARS & MOVYNG CAR RENTAL falsely advertising Benfica as "downtown" Lisbon. My experience with VIP CARS & MOVYNG CAR RENTAL forced me to incur additional expenses, including Uber rides to reach these remote locations. Moreover, the time and effort required to travel to and from these inaccurate locations significantly marred my overall travel experience. Had I been provided with accurate information about the pick-up and drop-off locations, I would have made a different choice for my car rental needs. This experience left me deeply dissatisfied and frustrated with VIP CARS & MOVYNG CAR RENTAL, and I intend to share my experiences with others to prevent them from falling victim to similar deceptive tactics. I strongly urge VIP CARS & MOVYNG CAR RENTAL to reconsider their advertising and communication practices, rectify these misleading representations, and take immediate steps to provide a more transparent and honest service to their customers.

4 found this helpful
Featured Review
★★★★★
October 1, 2022
Original

Rented a van for a month, super happy with the service. Helpful, quick to reply, and super friendly staff. Support Portuguese businesses and get quality service at the same time. 100% reccomend!

Featured Review
★★★★★
July 10, 2022
Original

Booked online via third party, pick up was Smooth enjoyable experience, little to no wait time for vehicle, and no pressuring by employees to change plan or add on extra insurance. received free upgrade, vehicle was clean and ran perfect. Drop off also went smoothly. Would definitely recommend

Review photo
1 found this helpful
★★★★
Local Guide November 8, 2024
Original
★★
October 25, 2024
Original
Car delivered with bald tires and every time it brakes it squeaks....
Translation
Carro entregue com pneus carecas e cada vez que travava chiava....
Local Guide October 15, 2024
Original
The worst car rental we have ever had... Beware of the costs... Not recommended at all.
Translation
Die schlechteste Autovermietung die wir je hatten... Achtung Kosten... Uberhaupt nicht zu empfehlen.
★★★★★
September 15, 2024
Original
★★★★★
Local Guide September 15, 2024
Original
Great service and great car.
August 15, 2024
Original
This rental company is not trustworthy. Car without maintenance. (Worn brake pads) I had to return it in advance. It causes problems with the car. Did not charge proportionally. Dishonest.
Translation
Esta locadora nao e confiavel. Carro sem manutencao. (Pastilhas de freio gastas) Tive que devolver com antecedencia Poe problemas no carro. Nao fez a cobranca proporcional. Desonesto.
August 15, 2024
Original
Very bad experience. The gentleman didnt show up for an hour, then he came, said he was a fan of the skibidi toilet and left again.
Translation
Velice patna zku enost. Pan se hodinu neukazal, potom p ijel, ekl e fandi skibidi toilet a odjel zase pry .
★★★★★
August 15, 2024
Original
★★★
Local Guide June 15, 2024
Original
May 15, 2024
Original
Bad information, toll fees deducted several times and not comprehensible. Stay away from this rental.
Translation
Schlechte Information, Mautgebuhren mehrfach abgezogen und nicht nachvollziehbar. Finger weg von dieser Vermietung.
★★★★★
May 15, 2024
Original
★★★★★
Local Guide May 15, 2024
Original
Local Guide March 15, 2024
Original
★★★★★
February 15, 2024
Original
Local Guide January 15, 2024
Original
Beware of this car rental company! On the one hand it is far too expensive, on the other hand it is run by an unpleasant lady. First we got a car where the brakes were audibly and visibly broken. The car was in a dilapidated condition - outside and inside! It was extremely dangerous to move the car! We had to change the car again and got another worn-out pickup that we had to refill the AdBlue after about 20 km. All of the cars other systems were also defective (tire pressure, control...). The tailgate also couldnt be opened, the brake light was defective and crushed. When we returned it, we were at least refunded the amount for the AdBlue. The unpleasant lady didnt come to meet us for the missing day of vacation and the inconvenience. Unfortunately, she snapped at my adult daughter and left the return garage screaming! Please do not be deceived and never choose the company mentioned to rent a car! Update after 4 months: Charges are still being taken from my credit card now! Absolutely criminal!!!
Translation
Vorsicht vor dieser Autovermietung! Zum einen ist sie viel zu teuer, zum anderen wird sie geleitet von einer unangenehmen Dame. Zuerst bekamen wir ein Auto, bei dem die Bremsen horbar und sichtbar defekt waren. Das Auto war in einem desolaten Zustand - aussen, wie innen! Es war hochst gefahrlich, das Auto noch fortzubewegen! Mussten nochmals das Auto wechseln und bekamen wieder einen abgenutzten PickUp, bei dem wir nach circa 20 km das AdBlue nachfullen mussten. Alle weiteren Systeme des Autos waren auch defekt (Reifendruck,kontrolle ).. Die Heckklappe liess sich zudem nicht offnen, Bremslicht war defekt und zerstossen. Bei der Ruckgabe wurde uns zumindest der Betrag fur das AdBlue erstattet. Fur den fehlenden Ferientag und die Unannehmlichkeiten kam die unangenehme Dame uns nicht entgegen. Leider schnauzte sie meine volljahrige Tochter an und verliess schreiend die Ruckgabegarage! Bitte nicht tauschen lassen und niemals das genannte Unternehmen auswahlen fur eine Anmietung eines Autos! Update nach 4 Monaten: Auch jetzt werden noch Abbuchungen von meiner Kreditkarte abgebucht! Absolut kriminell!!!
2 helpful
★★★★★
Local Guide December 15, 2023
Original
★★★★★
November 15, 2023
Original
Very nice home. Very friendly staff.
Translation
Tres Bon accueil. Personnel tres sympathique.
★★★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
Ok
★★★★★
November 15, 2023
Original
ok
★★★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
November 15, 2023
Original
★★★★★
November 15, 2023
Original
★★★★★
Local Guide November 15, 2023
Original
★★
November 15, 2023
Original
★★★★★
Local Guide November 15, 2023
Original
★★
November 15, 2023
Original
The slowest car delivery in the world, an hour and a half to give us the cars.
Translation
La consegna auto piu lenta del mondo, unora e mezza per darci le auto.
1 helpful
November 15, 2023
Original
I dont recommend anything On June 24th, with a reservation confirmed 2 months ago, they canceled the reservation without warning and did not provide an alternative. I had to go rent somewhere else. Very unfriendly counter staff.
Translation
Nao recomendo nada No dia 24jun, com reserva confirma ha 2 meses, eles cancelaram a reserva sem avisar e nao deram alternativa. tive de ir alugar noutro lado. Pessoal de balcao muito antipatico.
1 helpful
★★★★★
November 15, 2023
Original
Clearly. Trustworthy. Quite unique in Portugal. I recommend it.
Translation
Duidelijk. Betrouwbaar. Vrij uniek in Portugal. Ik raad het aan.
November 15, 2023
Original
Just a rip off!!
Translation
Nur Abzocke!!
Local Guide November 15, 2023
Original
It already worked well. Now its very bad. Bad service, bad service and taking advantage of deductibles charged for tiny damages. Careful! choose another company!
Translation
Ja funcionou bem. Agora e muito mau. Servico mau, atendimento mau e aproveitamento nas franquias cobradas por danos minusculos. Cuidado! escolham outra empresa!
1 helpful
★★★★★
Local Guide November 15, 2023
Original
★★★★
Local Guide November 15, 2023
Original
Vehicle in good condition. Pay attention to the plane pick-up location reserved by HOLIDAYSCARS with indication of car pick-up at the airport. However, you have to travel from the airport with your suitcases. Return of the vehicle without any problems. Pleasant staff.
★★★★★
Local Guide November 15, 2023
Original
Zero issues with this car rental. Pickup and drop-off went smooth. Id rent from them again.
November 15, 2023
Original
For the unfriendly car rental company with the crappiest but most expensive cars: 5 stars! Hands off!
Translation
Fur die unfreundlichste Autovermietung mit den schrottigsten aber teuersten Autos: 5 Sterne! Finger weg!
2 helpful
November 15, 2023
Original
Not recommended! Car with defective brakes and after changing them at the distant main station we got a car with a defective tailgate and low oil level! Unfriendly service!
2 helpful
Local Guide November 15, 2023
Original
Unfortunately, we were unlucky enough to have received a defective vehicle and even after changing the vehicle, problems persisted. I regret to note that the staff was neither helpful nor understanding during this incident. This has further worsened the situation. Based on this experience, I cannot recommend booking with your car rental company.
Translation
Leider hatten wir das Pech, ein defektes Fahrzeug erhalten zu haben, und selbst nach dem Fahrzeugwechsel blieben Probleme bestehen. Ich bedaure, feststellen zu mussen, dass das Personal wahrend dieses Vorfalls weder hilfsbereit noch verstandnisvoll war. Dies hat die Situation zusatzlich verschlechtert. Aufgrund dieser Erfahrung kann ich eine Buchung bei Ihrer Autovermietung nicht empfehlen.
1 helpful
★★★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
★★★★★
Local Guide November 15, 2023
Original

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