MOVYNG - Car and Van Rental in Lisbon
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Contact Information
21 013 4927 movyng.ptAddress
Av. Gomes Pereira 27
1500-328 Lisbon
Plus Code: PRX2+6X Lisbon
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Exterior
Street View & 360deg
Rating Distribution
Most Mentioned
Best rental car experience ever. I have rented cars in many countries from all the major players, and none have been as good as Movyng. A pre pick up phone call the day before to make sure we were on track, a welcome gift upon pickup of water bottles and cookies. Super friendly and helpful staff on pickup,at Porto branch and also at Lisbon where we dropped the car. 10/10.
Very bad service, rude to customers, always late, dont go there its a trap
Very bad service. Pick up and drop off experience really desorganized, they dont have a place in the airport, and their staff os quite desorganized. If you are looking for something cheaper, with bad service and dirty and not too good cars, this is the one to go. Next time I will go definitely to something more organized, clean, with a model guaranteed (careful with that!).
be carful of using your debit card or credit with them they will take the information of the card to charge you stuff not in the contract without your permission or knowledge especially when you leave the country since they asking for your flight information.
Be careful :Last minute surprise charges for out of hours operation charge's + airport tax / service charges added! This charges should have been transparent at the initial contract.Office staffs telling me that they are unable to have a refund to my credit card ! Once I send my personal banking infos for the refunds, NO replay's on this communication!frustrating experiance.The branch supervisor needs to be more customer friendly and pro active .front line employees are GREAT.
STAY AWAY - BEWARE !!!! They advertise the pick up and drop off points as (Porto) Downtown and (Lisbon) Downtown and that's FALSE ADVERTISING, DISHONEST PRACTICE. The pick up point that they describe as "Porto Downtown" is not even in the city of Porto, but in the suburbs of the city where Porto's airport is located, far away from Porto's city centre. The same goes for where we had to drop off our car, where "Lisbon Downtown" was actually Zona Amadora, Benfica. Horrible expecience, can't stress it enough!!!! I had an incredibly disappointing experience with VIP CARS & MOVYNG CAR RENTAL in both Porto and Lisbon, and I feel it's essential to share my frustrations through this Google review. The deceptive and unethical practices of this rental agency left me utterly dissatisfied. VIP CARS & MOVYNG CAR RENTAL claimed that their pick-up and drop-off points were located in the "downtown" areas of Porto and Lisbon. This, however, was a blatant and misleading falsehood. Their representation of these locations as "downtown" was far from accurate and can only be described as a deliberate act of deception. Their unfair and unethical tactics were evident throughout my rental experience. Their choice to mislead customers about the actual locations of pick-up and drop-off points is simply unacceptable. Not only did this erode my trust in their agency, but it also led to financial losses and unnecessary inconveniences during my trip. The malpractice and dishonesty reached their peak when I arrived at the pick-up point in Porto. Contrary to their claims, it was situated in a secluded area near the airport, miles away from the vibrant city of Porto. This deceptive tactic amounted to cheating customers out of their expectations. The same deceit continued when I returned the car in Lisbon, with VIP CARS & MOVYNG CAR RENTAL falsely advertising Benfica as "downtown" Lisbon. My experience with VIP CARS & MOVYNG CAR RENTAL forced me to incur additional expenses, including Uber rides to reach these remote locations. Moreover, the time and effort required to travel to and from these inaccurate locations significantly marred my overall travel experience. Had I been provided with accurate information about the pick-up and drop-off locations, I would have made a different choice for my car rental needs. This experience left me deeply dissatisfied and frustrated with VIP CARS & MOVYNG CAR RENTAL, and I intend to share my experiences with others to prevent them from falling victim to similar deceptive tactics. I strongly urge VIP CARS & MOVYNG CAR RENTAL to reconsider their advertising and communication practices, rectify these misleading representations, and take immediate steps to provide a more transparent and honest service to their customers.
Rented a van for a month, super happy with the service. Helpful, quick to reply, and super friendly staff. Support Portuguese businesses and get quality service at the same time. 100% reccomend!
Booked online via third party, pick up was Smooth enjoyable experience, little to no wait time for vehicle, and no pressuring by employees to change plan or add on extra insurance. received free upgrade, vehicle was clean and ran perfect. Drop off also went smoothly. Would definitely recommend