Sixt Rent a Car in Lisbon

Although I've seen some negative comments about people's experience with the Lisbon airport location, we had no issues with picking up our car and dropping it off. I found the rental price was fair. The return inspection was quick, no issues found. I would rent from this location again.

Has a much better experience here than other countries(Warsaw Poland). Pickup: Very easy access from the terminal to the kiosk with all our luggage and trolley. Car was ready at the venue. Drop off also in the same building and has a big elevator. Agent: Pleasant guy but tried to mislead us saying it is cheaper to buy fuel for them. But then says it's a flat fee regardless if you have lots of fuel left in your tank. Also, damage coverage for the car was a ridiculous 3500EUR (they block EUR500 on the card). This kept me worried the whole trip. He constantly kept scaring us how just yesterday some guy wrecked his car and paid the whole amount. Car: 2024 Mercedes C class wagon. Very nice car. However i was surprised to see a new car with so many scratches all over the body. I was worried they will put the blame on me. So i spent 30 minutes photographing the car for scratches. I found about 20+ but thankfully none were blamed on me in the end. Inside was clean but outside was very dusty, easily visible because the car was black. Price: Got a good deal for the dates i booked on the app with flexible cancelation. I canceled and booked again for much cheaper a few days later when the price dropped further. Drop off: Very quick check and release. Friendly people. The drop off parking is very narrow with lots of bends and dark. Lots of scratches on the walls. Drive very slow and cautiously unless you want to get into trouble at the very end of your trip. Would book with them again!

Rental from Sixt Lisbon Airport. Pleasant, courteous and helpful check out crew. The car they provided had a smaller boot than I needed. Then found the gas tank was not full so they replaced it quickly with another vehicle in the same category with more boot space. Everyone we met was friendly. They also reviewed the minor damage with me. A follow up on return. Dealt with very pleasant young man named Vasco. He did a quick check - reported no new damage. Their invoice for the full rental arrived several days later, with all toll charges nicely itemized. Very professional, and how it should be done. Getting to the car rental return in Lisbon is not as smooth as some other airports, but overall it was an excellent process from start to finish. Also Sixt Portugal was always responsive to emails, which is definitely not the case with some other countries.

Do not rent from this company, at least not in Portugal. They told me that everything was fine with the car when I returned it, but out of the blue I get an email saying that they found a small ding below the handle on the passenger door. That ding was not visible to us while we had the car; I'm positive it happened after we returned the car. Even if it happened while we had the car, this is a minor ding that is clearly normal wear and tear that no reputable rental company would even consider fixing and yet they are charging me for a repair. I do not believe for a second that they will fix this ding, it is a scam - stay away from this company!!

"EN" In simple words, overpriced, hidden fees but easy access. If you have money to throw out the window give it to me or rent from "Sixt". I paid 1400EUR over 3 weeks for a Toyota Yaris that let out a burn smell every time I used the clutch and I've been driving for years. Also stay away from their all included phone. You don't have access to Bluetooth, wifi is terrible and the battery doesn't last 2 hours. You're better off doing some more research and taking an Uber to a local rental car spot.

If you are thinking about renting a car here, consider this facts. they will charge you the damage or wear that you did not even make. As you guys can see other reviews they will scam you like other cheap rental car company. but this is Sixt I always trusted this company. I reached out regarding this issue to SIXT where the owner of this business replies to everyone has same experience. IT WILL NOT BE RESOLVED they said even though I took a video before I picked up it is not evidence. it's a joke. I literally have no reason to lie. my credit card company is really good and will cover the damage but this is just not right and let's be fair. This is really just you can tell immediately they are trying to scam if you have common sense. Since it seems like only toward foreigners it's not just about rental car company reputation but also reputation about your own country Portugal. Because of this experience I will never even consider going there again or if there's anyone want to go, I ll not recommend. Please see the big picture. its maybe beneficial for short term cash flow but not long run. I even got charged bolt that I did not even see. I ve been renting with sixt a lot but never ever experience this scam activity. Lucky my credit card company has collision coverage but this is just not right. tire condition was the condition you MUST replace immediately, car was stinky. I am giving two stars because a guy who helped me out checking in was nice. Maybe it is not this location's issue I returned in Faro airport but keep in mind. if you have an option not rent the car in Portugal, do not rent.

Worst car rental experience I've ever had. The van I rented was several years old, had ~150,000 km, and the front bumper was falling off - damage that they knew about. They offered for me to drive to swap out the car for a different one but I would have to take hours out of my vacation to do that. After the trip, they offered me a "EUR50 voucher, which can be redeemed is a future rental with Sixt Portugal, Mainland and the Islands, valid for 2 years."

I booked a small Renault Clio car with full insurance online. They offered me a brand new Suv automatic car for an additional payment of 57e, which turned out to be the best decision I could have made. I had no problems with picking up and returning the car. My deposit was returned after 1 day. I see a lot of bad comments, either there is a war of competition over reviews or people don't take full insurance. feel free to take the car and don't think just get full insurance