Avis Alguer De Carros - Maia in Maia

3.2
★★★☆☆
(24 reviews)

Na Avis, procuramos unir grandes carros a grandes destinos, para criar viagens melhores. Procuramos oferecer aos nossos clientes um servico de aluguer de carros e carrinhas a sua medida, com reservas totalmente flexiveis, uma gama de veiculos standard e premium, bem como o nosso servico QuickPass super facil, que permite poupar tempo ao balcao. Alem disso, oferecemos ainda diversos produtos adicionais, como a Avis Inclusive, para ajudar a tornar o aluguer perfeito para a sua viagem.

Working Hours

Monday 8:30 AM-12:30 PM , 2:30-6:30 PM
Tuesday 8:30 AM-12:30 PM , 2:30-6:30 PM
Wednesday 8:30 AM-12:30 PM , 2:30-6:30 PM
Thursday 8:30 AM-12:30 PM , 2:30-6:30 PM
Friday 8:30 AM-12:30 PM , 2:30-6:30 PM
Saturday Closed
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

911 004 866 secure.avis.lu

Address

R. Dom Manuel II 835

4470-334 Maia

Plus Code: 69PR+FQ Maia

Photo Gallery

Featured

Featured

All

All

3.2
★★★☆☆
24 reviews

Rating Distribution

5 stars
9 (37.5%)
4 stars
4 (16.7%)
3 stars
1 (4.2%)
2 stars
2 (8.3%)
1 star
8 (33.3%)

Most Mentioned

car 5 education 2 insurance 2 price 2
Featured Review
★★★★★
March 6, 2024
Original

Atendimento excelente funcionarios muito educados Ana foi muito compreensivel e sempre preocupada em explicar todo contrato. Aguardar por novo servico para ser atendida com o mesma simpatia

Translation

Excellent service, very polite staff Ana was very understandable and always concerned about explaining the entire contract. Wait for a new service to be treated with the same friendliness

Featured Review
★★★★★
March 5, 2024
Original

Atendimento muito bom, funcionaria Ana Sofia sempre preocupada em esclarecer as coisas. Recomendo esta estacao a todos

Translation

Very good service, employee Ana Sofia always concerned about clarifying things. I recommend this station to everyone

Featured Review
February 25, 2024
Original

Atendimento terrivel, super desagradaveis e pedem quantias astronomicas para "aluguer" de um carro substituto que a propria seguradora estava a pagar porque sofri um acidente por parte da outra pessoa. Nenhum custo deveria ser cobrado , no entanto sabia de 100EUR de caucao ate ai tudo bem , ate que me dizem que esses 100EUR ficam cativos durante 3 dias para verificar se o carro andou em portagens, etc etc. Pior que isso foi proporem-me quase mil euros so para ter um carro deles e ser um "seguro" durante 3 dias para poder sair de la com a viatura. Ridiculo. Prefiro andar de transportes enquanto tratam da situacao. Servico que nao recomendo a ninguem mesmo.

Translation

Terrible service, super unpleasant and they ask for astronomical amounts of money to "rent" a replacement car that the insurance company itself was paying for because I was in an accident by the other person. No cost should be charged, however I knew there was a EUR100 deposit so far so good, until they tell me that these EUR100 are held captive for 3 days to check if the car has been to tolls, etc etc. Worse than that was that they offered me almost a thousand euros just to have their car and be "insurance" for 3 days so I could leave there with the vehicle. Ridiculous. I prefer to take transport while they deal with the situation. Service that I don't recommend to anyone.

Featured Review
February 22, 2024
Original

Mau atendimento, de simpatia nada tem, condicoes muito caras, nao aconselho, vim embora porque e ridiculo a maneira como dizes que temos que aceitar as condicoes deles, que sao muito fora do contexto e agressivos, e caras.....

Translation

Bad service, no friendliness, very expensive conditions, I don't advise it, I left because it's ridiculous the way you say that we have to accept their conditions, which are very out of context and aggressive, and expensive...

Featured Review
January 3, 2024
Original

De facto talvez o pior rent-a-car que ha memoria, mau de mais para ser verdade. Na altura de entregarem a viatura, nem sabiam onde estava o carro, um tempo infinito a espera e ver o funcionario completamente perdido a procura do carro, e os Clientes a espera com horarios para ir trabalhar. Na recepcao da viatura, servico ao cliente zero, educacao zero e ainda disseram que nao podiam esperar 5 minutos porque tinham de ir a vida deles, em suma, formacao zero! Tudo com um so objectivo, cobrarem 85EUR por meio deposito, qd era apenas esperarem 5 minutos. Enfim vale tudo para sacar dinheiro aos Clientes. Nem acredito que exista uma empresa assim no mercado! Para esquecer, a evitar, mil vezes no aeroporto, onde a atencao e o servico ao Cliente e 5 estrelas, bem haja ao pessoal da AVIS do aeroporto, onde sou Cliente habitual. Aqui nunca mais!! Tenham cuidado!

Translation

In fact, perhaps the worst rental car in memory, too bad to be true. When they delivered the vehicle, they didn't even know where the car was, waiting endlessly and seeing the employee completely lost looking for the car, and the Customers waiting with schedules to go to work. At the vehicle reception, zero customer service, zero education and they even said they couldn't wait 5 minutes because they had to go about their business, in short, zero training! All with one goal, to charge EUR85 for half a deposit, which was just waiting 5 minutes. Ultimately, anything goes when it comes to withdrawing money from Customers. I can't believe there is a company like this on the market! To forget, to be avoided, a thousand times at the airport, where the attention and customer service is 5 stars, well done to the AVIS staff at the airport, where I am a regular customer. Never here again!! Be careful!

Featured Review
January 2, 2024
Original

O atendimento na recepcao foi extremamente desagradavel, muito pouco flexiveis, revelando ma formacao profissional.

Translation

The service at reception was extremely unpleasant, very inflexible, revealing poor professional training.

Featured Review
September 15, 2023
Original

Terrivel, nada prestaveis, espera de uma hora para no fim me dizerem que nao aceitam a carta em formato digital. Aluguer de carros com complicometro ligado, evitem este lugar.

Translation

Terrible, not at all helpful, waiting for an hour and finally being told that they don't accept the letter in digital format. Car rental with complimetro connected, avoid this place.

Featured Review
September 8, 2023
Original

Estou a dar 1 estrela por nao ser possivel por 0. Aluguer ai uma viatura pelas 18 horas e no dia seguinte pelas 10 horas estava avariada, neste momento estao a cobrar a reparacao de uma peca de desgaste. Muito cuidado a quem utilizar esta empresa

Translation

I'm giving 1 star because it's not possible for 0. I rented a car there at 6 pm and the next day at 10 am it was broken, at the moment they are charging for the repair of a wearing part. Anyone who uses this company should be very careful

★★
Local Guide October 25, 2024
Original
Service a little aggressive
Translation
Atendimento um pouco agressivo
★★★★★
October 15, 2024
Original
★★★★★
Local Guide July 15, 2024
Original
★★★★★
Local Guide June 15, 2024
Original
I recommend
Translation
Recomendo
★★★★★
May 15, 2024
Original
★★★★★
Local Guide May 15, 2024
Original
March 15, 2024
Original
Super arrogant and not at all attentive
Translation
Super arrogantes e nada atenciosos
★★★★★
Local Guide March 15, 2024
Original
Very friendly service. Fast and efficient. Clean and well-maintained vehicle.
Translation
Atendimento muito simpatico. Rapido e eficiente. Viatura limpa e bem tratada.
★★★★
Local Guide March 15, 2024
Original
★★★
Local Guide February 15, 2024
Original
★★★★
Local Guide February 15, 2024
Original
★★★★
Local Guide December 15, 2023
Original
★★
December 15, 2023
Original
★★★★★
Local Guide November 15, 2023
Original
November 15, 2023
Original
Good morning Its 9.11 I need urgent help with car insurance and phone disconnected.. regrettable
★★★★
Local Guide November 15, 2023
Original

Similar Car Rentals in Maia