Europcar Maia - Aluguer de Carros in Maia
Bem vindo a nossa agencia de aluguer de automoveis Europcar Maia! Fazem parte da nossa oferta diaria viaturas recentes, precos competitivos e amabilidade. Quer procure um carro por razoes profissionais ou para passear, quer necessite de um automovel (citadino, familiar ou de luxo), de um furgao ou carrinha, a Europcar disponibiliza-lhe o veiculo de que necessita. O aluguer de automoveis ou comerciais e simples atraves da reserva online no Website ou atraves da aplicacao Europcar. Nunca foi tao facil levantar e devolver um veiculo. Boa viagem!
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Contact Information
22 948 2452 europcar.ptAddress
Aeroporto do Porto
4470-827 Maia
Plus Code: 68RJ+3G Maia
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Great car, helpful staff. All went well, their clear rules around damages and being a reputable company gave me peace of mind while driving a car across all of Portugal
Service was great and.polite. Only disappointment is that I didn't manage to get volvo xc60 and was initially offered volvo s60 which has lesser boot space. Eventually I took Peugeot 5008 at a slight incremental cost.
I had a very disappointing experience with this car rental service in Portugal. From the start, I encountered several issues. First, there was no clear instruction on how to obtain the keys, where is the machine located, and after waiting in line, I asked an employee what I needed to do. He simply told me to keep waiting as he was attending to a client from the priority queue, without offering any further assistance. When I finally got the car, there was zero explanation about the vehicle itself or how the toll system works in Portugal, which is essential information for someone unfamiliar with the process. Unfortunately, this lack of guidance led to a serious accident. As I approached a toll gate, I was unsure which lane to choose. While I was trying to figure it out, a large truck hit us. To make matters worse, when the police arrived, they asked for the car's papers, insurance, and registration, none of which were in the vehicle. I almost received a EUR2,000 fine but was let off with a warning. Following this, I endured a nearly 5-hour wait for the towing truck and taxi. Upon returning to the rental office, no one seemed to care about the fact that I had just been in a serious accident. When I tried to explain the situation to a staff member, she seemed more concerned with the possibility that I might want a second car. I showed her the police report and clarified that I did not want another car. She curtly told me I could leave. As I was about to depart, she suddenly chased after me, asking me to sign a form written in Portuguese, which I couldn't understand. This experience was incredibly frustrating and distressing. The lack of support and concern from the staff was shocking, especially considering the severity of the accident. I would not recommend this service to anyone.
Eutopcar is always good. Quick transport from the terminal and a quick run through paperwork and then out on the road. We ended up with a Toyota Yaris hybrid. The fuel efficiency was amazing. Lots of driving over 25 days and only used a tank and a half of gas (and it's a small tank of maybe 30 litres)!
Overall, poor service was delivered at this location. I completed the entire check-in online, yet at the desk, I was asked the same questions and often tricky ones trying to make me opt for additional services without clear explanations. The car assigned to me was in poor condition, requiring an oil change the entire trip (1250km). I expected more and better from Europcar, specifically at the check-in.
Always take a video of the car before you rent it. It was my mistake that I didn't take a video. I haven't paid attention to the rim, which was slightly damaged before me. As a result they are trying to charge more than EUR110 for the past damage. You can see that tyre is safe, if the rim is damaged the tyre will be damaged as well. I won't return to this car rental anywhere in the world.
Rented for a week from 26 May to 1 June; Europcar Porto Airport is located just outside of the terminal, just 2-3 mins drive. There is a frequent shuttle service operates 24/7. I see that all the rental car companies are just outside of the terminal but within the terminal compound. Got the booked car, did not purchase the insurance as I had a company insurance for rental cars although there was a little push from the sales person to purchase the insurance. Otherwise everything was perfect! At return met Mr Santos and he was a really nice person, return went really well with greetings and guidance. I would recommend this rental company.
I was assisted by Jose Pedro, I can fault in, he was amazing! Help with my indecisions regarding the car I wanted to upgrade and definitely was the best choice in agreement with my needs. The car was spotless, reliable and very comfortable. I don't have any doubts that I will return to Europcar in the future.
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