Goldcar in Maia

3.5
★★★★☆
(4116 reviews)

Bem-vindo a agencia de aluguer de automoveis Goldcar no aeroporto: Porto / Portugal. Oferecemos uma grande frota de automoveis economicos, bem como um excelente atendimento ao cliente. Alugar um carro e facil e rapido com o servico de reservas online da Goldcar atraves do nosso site ou aplicacao, e tera as melhores ofertas a sua disposicao. Levantar e entregar o seu carro nunca foi tao facil com o nosso servico Key'n GO: Goldcar Porto Aeroporto. Se tiver alguma questao, por favor nao hesite em contactar a nossa equipa atraves do numero: 22 207 6408. Desfrute do seu carro de aluguer da Goldcar!

Working Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space

Contact Information

22 207 6408 goldcar.es

Address

Rent-A-Car, Avenida das, Aeroporto do Porto

4470-995 Maia

Plus Code: 68RJ+H8 Maia

Photo Gallery

Featured

Featured

Videos

Videos

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.5
★★★★☆
4116 reviews

Rating Distribution

5 stars
1777 (43.2%)
4 stars
834 (20.3%)
3 stars
290 (7.0%)
2 stars
139 (3.4%)
1 star
1076 (26.1%)

Most Mentioned

scammers 106 surety 97 tolls 65 car 55 thief 48 motorway 35 via verde 31 stripe 28 internet meme 25 flex fuel 6
Featured Review
★★★★★
October 29, 2024
Original

Aware of some of the negative reviews we still went with gold car due to low prices. In our experience the pickup process was super fast and the car was decent enough. We had no problems renting here at all. Would rent again.

Featured Review
★★★★
October 9, 2024
Original

Very good experience overall particularly with the check in, clarity regarding paperwork and the vehicle itself. Only reason not giving 5 stars is that at the check out at the end of the hire the communication and instructions were unclear and a contract was signed that could not be fully read. Would still recommend but remain vigilant

Featured Review
★★★★
August 31, 2024
Original

Good value for money. Service was quick and efficient. They didn't try to sell me extra insurance, which was very refreshing and welcome The car was rather scratched though and not all the scratches had been reported on the report. Luckily I pointed these out at collection point and it was duly noted. Would have hated to lose my 1500EUR deposit

Featured Review
August 24, 2024
Original

All went well except a surprise giving back the car where they claimed that the car needed a << special cleaning >> - see pictures of the << specially dirty >> car... be careful, they will find a thousand of inventive ways to rip you off and compensate their low prices. Be honest Goldcar (a Europcar company, which by the way lets them operate this way...)

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2 found this helpful
Featured Review
★★★★★
August 19, 2024
Original

All really good. Follow the rules and all is fine. Loads of staff at pick up and check out seamless. All the bills for tolls etc arrived and were fine. Small confession, I Rented a car back in June and wanted to get the paperwork sorted before I left a review and slipped my mind. Cheers guys

Featured Review
★★★★★
July 24, 2024
Original

A good experience overall due to purchasing Key and Go and Super Relax cover which removes the risk and stress of car hire that many reviews detail. One small negative was that the car pick up was a bit chaotic as it was very busy for the small office and number of staff available with no clear directions as to car location and collection. More staff to assist customers during peak busy times would be beneficial however drop off was excellent as it was quiet and very efficient for a Key and Go customer. Overall a really good car hire experience, I would use this company again.

Featured Review
★★★★★
July 22, 2024
Original

I went directly with Goldcar for no fuss, easy key collection, full insurance option which is about 20% more expensive than if I was going through a third party car insurance on-line broker. In return I got exactly that! The car pick up was easy, drop off even easier - no problems and headache. I would use them again.

Featured Review
May 2, 2024
Original

Never Goldcar again, they gived to me a sh car with battery dead, I just drove it for 30 minutes, stopped to do a meeting, after finished the meet, I try to start the cart and go back to the airport and was not starting. I call the assistance to explain to him this problem, they said to me "we send now a taxi to bring you at the airport, just leave the key inside the car and a car pickup will go to bring it" I do that and when I go back to the front desk near the airport they said me it's wrong method as I have stay there to wait the car pickup. Basically they want me to lost my flight and buy again ticket and hotel for the night and lost money for their error. I go to the front desk ant the airport and they keep me there for 20 minutes without risolving nothing, they have my 1.500EUR deposit and they didn't give me it yet. Never again this company, this was the first and the last time!

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2 found this helpful
★★★★
November 15, 2024
Original
★★★★
November 15, 2024
Original
★★★★★
November 15, 2024
Original
★★★★★
November 15, 2024
Original
November 15, 2024
Original
After many rentals with other rental companies, this is the first time that the security deposit worth 1750 euros was taken from my account even though no damage was detected when the vehicle was returned. I hope to be reimbursed and quickly.
Translation
Apres maintes locations chez dautres loueurs, cest la premiere fois quon preleve sur mon compte le depot de garantie dune valeur de 1750 euros alors quaucun dommage na ete detecte a la restitution du vehicule. Jespere etre rembourse et rapidement.
★★★★★
November 14, 2024
Original
★★★★★
November 14, 2024
Original
★★★★
November 14, 2024
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★★★★★
November 14, 2024
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★★★★
November 14, 2024
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★★★★★
November 14, 2024
Original
★★★★★
November 14, 2024
Original
November 14, 2024
Original
One star for the friendliness of the staff. For the rest, go elsewhere. They are thieves. The insurance you buy online is useless and you have to take theirs which supposedly covers everything. If not paid a deposit. Exorbitant on site. I return the vehicle and they tell me OK tudo bem. But not tudo bem 2 hours later because I receive a bill of 61 to pay in addition for fuel and non-compliance with the full capacity (I have no explanation for this term.) Just before returning the vehicle I filled it up! Run away! They are not correct.
Translation
Une etoile pour la gentillesse du personnel. Pour les reste allez ailleurs. Ce sont des voleurs. Lassurance quon prend en ligne ne sert a rien et vous devez prendre la leur qui soit disant couvre tout. Si non paye une caution. Exorbitante sur place. Je rends le vehicule on me dit OK tudo bem. Mais pas tudo bem 2h plus tard car je recois une note de 61 a payer en plus pour le carburant et non respect du full full (je nai pas dexplication a ce terme.) Jute avant de rendre le vehicule jai fait le plein ! Fuyez ! Ils ne sont pas correct.
★★★★
November 13, 2024
Original
★★★★★
November 13, 2024
Original
★★★★★
November 13, 2024
Original
Definitely recommended
Translation
Consigliato sicuramente
★★★★★
November 13, 2024
Original
★★★★★
November 13, 2024
Original
Thank you very much, everything was fine, good service at Golcar...
Translation
Muito obrigada, correio tudo muito bem bom servico na Golcar...
★★★★★
November 13, 2024
Original
★★★★
November 12, 2024
Original
★★★★
November 12, 2024
Original
★★★★★
November 12, 2024
Original
Professional and easy to use website and great customer service which is why I always use Goldcar!
★★★★
November 12, 2024
Original
★★★★★
Local Guide November 12, 2024
Original
★★★★★
November 12, 2024
Original
★★★★
November 11, 2024
Original
November 11, 2024
Original
Horrible cars, old, with high mileage, dont go for them because of the price picked the car after 4 kilometres engine light are on drove back, had an headache to get another car they used to have great friendly staff and good cars but not anymore definitely at the bottom of the list if youre thinking to rent a car.
★★★★★
November 10, 2024
Original
★★★★★
November 10, 2024
Original
★★★★
November 10, 2024
Original
Well served, good experience
Translation
Bien servi, bonne experience
★★★★★
November 10, 2024
Original
November 9, 2024
Original
Be careful, be careful, after a month and a half of returning from our vacation in Portugal, this company debited us a large amount without any valid reason. We are very meticulous with rental cars and travel a lot and this company should be avoided as much as possible...
Translation
Attention mefiez vous bien apres 1mois et demi de retour de nos vacances au Portugal, cette societe nous a debite dun gros montant sans aucune raison valable. Nous sommes tres meticuleux avec les voitures de locations et voyageons beaucoup et cette societe est a eviter au maximum...
★★★★★
November 9, 2024
Original
Price performance top, vehicle was completely okay, gladly again
Translation
Preisleistung Top, Fahrzeug war voll okay, gerne wieder
★★★★★
Local Guide November 8, 2024
Original
I highly recommend
Translation
Je recommande vivement
★★★★★
November 8, 2024
Original
I recommend. I needed a car, late at night at the airport. Thats where I received the best service, thank you Isabel!
Translation
Recomendo. Estava a precisar de um carro, tarde da noite no aeroporto. Foi onde fui melhor atendido, obrigado Isabel!
★★★★★
November 8, 2024
Original
Local Guide November 8, 2024
Original
★★★★★
November 8, 2024
Original
Fast and alway reliable service. Friendly employes.
★★★★
November 8, 2024
Original
★★★★
Local Guide November 8, 2024
Original
Good experience as far as Im concerned, everything went well. I had comprehensive insurance taken out elsewhere than with them, that always throws a chill... and you therefore have to leave a credit card imprint of 1900 euros (for my part) but I knew that, Five stars? Almost! It would have been necessary to be able to make a report of the previous damage when taking possession of the vehicle with someone, the procedure is simplified but it is not reassuring. The prices being attractive and the experience good overall, I think I will repeat the experience
Translation
Bonne experience en ce qui me concerne, tout c est bien passe. J avais une assurance tout risque prise ailleurs que chez eux, ca jette toujours un froid et il faut donc laisser une empreinte de carte de credit de 1900 euros ( pour ma part) mais je le savais, Cinq etoiles? Presque! Il aurait fallu pouvoir faire un constat des degats antecedents a la prise de possession du vehicule avec quelqu un, la procedure est simplifiee mais ce n est pas rassurant. Les prix etant attractif et l experience bonne dans l ensemble, je pense renouveler l exprerience
★★★★★
November 8, 2024
Original
★★★★★
November 8, 2024
Original
★★★★★
November 8, 2024
Original
★★★★★
Local Guide November 8, 2024
Original
Car conforms to the planned rental. No additional cost. Given a little early and returned in 5 minutes. Agency within walking distance of the airport. Rental to perfection
Translation
Voiture conforme a la location prevue. Pas de cout supplementaire. Donnee un peu avant et rendue en 5 minutes. Agence accessible a pied de laeroport. Location a la perfection

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