International Car(r) - Porto in Perafita
Rent-a-Car
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Contact Information
300 500 406 internationalcar.ptAddress
R. Farrapas 13 Fraccao I
4455-589 Perafita
Plus Code: 68G9+28 Perafita
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Do yourself a favour and read these one star reviews BEFORE choosing to use this company so you understand the risk. I felt bullied by Ruben into taking out full insurance. This made the car we hired more expensive than other quotes we had found beforehand. The way he belittled to me, I did feel like they would definitely find some fault that we would need to pay for when we returned the car. I did not feel like we had another option once we were in the industrial area where they take you from the airport. As he had upset me, I asked to deal with another staff member. I was kept waiting for quite some time. All other staff we dealt with, and once we'd paid for the full insurance, were helpful and re-inforced that we'd made a good choice by insuring. My opinion, be prepared to pay the substantial amount extra for their "full" insurance, or be prepared for unexpected costs and shocking customer service.
Everything was great, the car, the check-in, and the checkout. I would rent from them again!
Very good service , they pick you up from the airport to get the car ,very polite and friendly staff and when you drop off the car they take you back to the airport ,I will definitely recommended and the prices for the 2 weeks was really good is you compared with other companies I will give not 5 but 6
Everything went smoothly from begging to the end of rental period. Car was brand new with 7k on the clock. Dacia Jogger 7seater. Comfortable with all necessary specs u need during hot days in Portugal. No issues so far. (I had full insurance)
Drive4Move pick up at Lisbon airport was chaotic - seemed to be the same for all the off-airport rental cars. Waited nearly an hour - person with clipboard telling us to wait 'over there' like a bit of baggage. Extra payments at the pick up office - didn't understand why. Upgraded to a beast size car we didn't want driving around small Portuguese towns. They agreed to downgrade us but quite rude about it. Drop off at Porto was very easy - friendly staff. But no idea how long it's going to take for shuttle to the airport. Not the kind of stress we wanted.
STAY AWAY FROM THIS COMPANY - TOO BAD I CAN'T GIVE THEM ZERO STARS Yes, it's cheap but not worth the hassle and pain they will cause you. Extremely rude staff (some, not all) who will make you sign a FRAUDULENT contract BEFORE inspecting the vehicle. Then they will try to charge you for anything and everything so if you absolutely must use then, here is a little check list for you: - 1st and foremost, ensure you arrive at an early flight because the LAST shuttle bus from the porto airport to the garage probably leaves the airport around 19.30-19.45, YOU MUST ARRIVE TO THE GARAGE well before 20.00 otherwise they will charge you 40EUR our of office fees. Even if your flight is delayed, makes no difference. In the end we had to pay for a taxi to get there, because NOBODY would pick up their phone. Then charged us 40EUR. - Never and I mean NEVER sign anything they ask you to sign, unless you ensure the details of the contract are correct. They TOLD US VERBALLY that the tank was 1/4 full, but the contract I signed BEFORE inspection stated full. - They then tried to tell me I WAS WRONG LOL honestly. Luckily I had pictures of everything. Therefore REMEMBER TO TAKE PICTURES OF THE TANK BEFORE YOU LEAVE THE GARAGE AND AFTER, SHOWING CLEARLY THE TANK LEVEL AND TIME!!!! Otherwise they will take the money off your credit card. - ENSURE the check out contract you sign when dropping off the car is correct - DO NOT SIGN UNTIL YOU'RE HAPPY!!! - TAKE PICTURES OF EVERY SINGLE ANGLE OF THE CAR This is how they make money, since the cars are so cheap. So bear that in mind if you use them.
To find the shuttle at the airport was a little challenge but I did (not at the designated area, on the second lane). The check in was quick and the staff didn't make any pressure to sell additional insurances. What I really liked: they check the car with you, if there are any damages before you leave with the car. Checkout was smooth and without issues. That's a clear 5* rating! I can only recommend!
I rented a car from international car - lisboa, but the car had a warning light so I couldn't use it, and the international cars lisboa kept ignoring my phone call. Accordingly, I visited International cars - porto. We were assisted by Catarina, who clearly and quickly resolved all our complex inquiries in cooperation with the lisboa branch. I was very worried due to the Google Map reviews of the Lisboa branch, but I was able to use really friendly and good service at the Porto branch. Also, special thanks to Catarina. She sincerely apologize for the inconvenience caused while using the rental car, and even helped us catch an Uber taxi to the hotel despite the rainy weather. Due to the friendly and good experience, I will write about it on my personal blog and also on the Korean travel community so that other visitors can use the branch as a reference. Thank you