International Car(r) - Porto in Perafita

4.5
★★★★★
(562 reviews)

Rent-a-Car

Working Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

300 500 406 internationalcar.pt

Address

R. Farrapas 13 Fraccao I

4455-589 Perafita

Plus Code: 68G9+28 Perafita

Photo Gallery

Featured

Featured

Videos

Videos

Inside

Inside

Street View & 360deg

Street View & 360deg

4.5
★★★★★
562 reviews

Rating Distribution

5 stars
465 (82.7%)
4 stars
35 (6.2%)
3 stars
9 (1.6%)
2 stars
12 (2.1%)
1 star
41 (7.3%)

Most Mentioned

insurance 15 vehicles 14 paying 12 team 10 service 9 stars 9 business 7 shuttle 6 costs 6 porto airport 5
Featured Review
October 28, 2024
Original

Do yourself a favour and read these one star reviews BEFORE choosing to use this company so you understand the risk. I felt bullied by Ruben into taking out full insurance. This made the car we hired more expensive than other quotes we had found beforehand. The way he belittled to me, I did feel like they would definitely find some fault that we would need to pay for when we returned the car. I did not feel like we had another option once we were in the industrial area where they take you from the airport. As he had upset me, I asked to deal with another staff member. I was kept waiting for quite some time. All other staff we dealt with, and once we'd paid for the full insurance, were helpful and re-inforced that we'd made a good choice by insuring. My opinion, be prepared to pay the substantial amount extra for their "full" insurance, or be prepared for unexpected costs and shocking customer service.

1 found this helpful
Featured Review
★★★★★
October 12, 2024
Original

Everything was great, the car, the check-in, and the checkout. I would rent from them again!

Review photo
Featured Review
★★★★★
August 26, 2024
Original

Very good service , they pick you up from the airport to get the car ,very polite and friendly staff and when you drop off the car they take you back to the airport ,I will definitely recommended and the prices for the 2 weeks was really good is you compared with other companies I will give not 5 but 6

Featured Review
★★★★★
August 11, 2024
Original

Everything went smoothly from begging to the end of rental period. Car was brand new with 7k on the clock. Dacia Jogger 7seater. Comfortable with all necessary specs u need during hot days in Portugal. No issues so far. (I had full insurance)

Featured Review
★★
August 1, 2024
Original

Drive4Move pick up at Lisbon airport was chaotic - seemed to be the same for all the off-airport rental cars. Waited nearly an hour - person with clipboard telling us to wait 'over there' like a bit of baggage. Extra payments at the pick up office - didn't understand why. Upgraded to a beast size car we didn't want driving around small Portuguese towns. They agreed to downgrade us but quite rude about it. Drop off at Porto was very easy - friendly staff. But no idea how long it's going to take for shuttle to the airport. Not the kind of stress we wanted.

Featured Review
July 12, 2024
Original

STAY AWAY FROM THIS COMPANY - TOO BAD I CAN'T GIVE THEM ZERO STARS Yes, it's cheap but not worth the hassle and pain they will cause you. Extremely rude staff (some, not all) who will make you sign a FRAUDULENT contract BEFORE inspecting the vehicle. Then they will try to charge you for anything and everything so if you absolutely must use then, here is a little check list for you: - 1st and foremost, ensure you arrive at an early flight because the LAST shuttle bus from the porto airport to the garage probably leaves the airport around 19.30-19.45, YOU MUST ARRIVE TO THE GARAGE well before 20.00 otherwise they will charge you 40EUR our of office fees. Even if your flight is delayed, makes no difference. In the end we had to pay for a taxi to get there, because NOBODY would pick up their phone. Then charged us 40EUR. - Never and I mean NEVER sign anything they ask you to sign, unless you ensure the details of the contract are correct. They TOLD US VERBALLY that the tank was 1/4 full, but the contract I signed BEFORE inspection stated full. - They then tried to tell me I WAS WRONG LOL honestly. Luckily I had pictures of everything. Therefore REMEMBER TO TAKE PICTURES OF THE TANK BEFORE YOU LEAVE THE GARAGE AND AFTER, SHOWING CLEARLY THE TANK LEVEL AND TIME!!!! Otherwise they will take the money off your credit card. - ENSURE the check out contract you sign when dropping off the car is correct - DO NOT SIGN UNTIL YOU'RE HAPPY!!! - TAKE PICTURES OF EVERY SINGLE ANGLE OF THE CAR This is how they make money, since the cars are so cheap. So bear that in mind if you use them.

Featured Review
★★★★★
June 3, 2024
Original

To find the shuttle at the airport was a little challenge but I did (not at the designated area, on the second lane). The check in was quick and the staff didn't make any pressure to sell additional insurances. What I really liked: they check the car with you, if there are any damages before you leave with the car. Checkout was smooth and without issues. That's a clear 5* rating! I can only recommend!

Featured Review
★★★★★
March 14, 2024
Original

I rented a car from international car - lisboa, but the car had a warning light so I couldn't use it, and the international cars lisboa kept ignoring my phone call. Accordingly, I visited International cars - porto. We were assisted by Catarina, who clearly and quickly resolved all our complex inquiries in cooperation with the lisboa branch. I was very worried due to the Google Map reviews of the Lisboa branch, but I was able to use really friendly and good service at the Porto branch. Also, special thanks to Catarina. She sincerely apologize for the inconvenience caused while using the rental car, and even helped us catch an Uber taxi to the hotel despite the rainy weather. Due to the friendly and good experience, I will write about it on my personal blog and also on the Korean travel community so that other visitors can use the branch as a reference. Thank you

Review photo
2 found this helpful
★★★★★
November 14, 2024
Original
★★★★★
November 12, 2024
Original
★★★★★
Local Guide November 12, 2024
Original
Having had a breakdown with my car, I had to rent one in Matosinhos and my brother recommended this one to me. Everything was perfect and the prices are super competitive. I didnt have to pay anything other than the rental days and one trip to the toll booth. Perfect. I recommend.
Translation
Ayant eu une avarie avec ma voiture, jai du louer une a Matosinhos e mon frere ma conseille celle ci. Tout a ete parfait et les tarifs sont super competitifs. Je nai rien eu a payer dautre que les jours de location, et un passage au peage. Parfait. Je recommande.
2 helpful
★★★★★
November 12, 2024
Original
★★★★★
November 12, 2024
Original
Of them all, and there have been many, they are the best. So good that now whenever I need it I just rent from them. Highly recommended!
Translation
De todos, e ja foram muitos, sao os melhores. Tao bons que agora sempre que preciso so alugo neles. Recomendadissimo!
★★★★★
November 11, 2024
Original
★★★★
November 8, 2024
Original
The stuff is very nice
★★★★★
November 8, 2024
Original
Nothing to say, I have rented cars from this agency several times and I am very satisfied. I highly recommend.
★★★★★
November 8, 2024
Original
November 8, 2024
Original
On October 23rd, I made an online reservation through carjet and rented a vehicle at Porto airport for 9 pm. Costing 83.93 euros plus 40 euros out of hours fee. The amount of 64.08 euros was paid immediately, leaving the amount of 59.85 to be paid at the time of withdrawal. I arrived at the airport at around 7:45 pm and as I couldnt find the Internacional Car stand, I called the number on the reservation document several times, but to no avail, and to date there have been no return calls. In one of the calls, they automatically indicated that I should go to the 2nd traffic lane to the airport and wait. I was on hold until 8pm, when I went to see an employee from another car rental company who informed me that the stand was not at the airport. Internacional Car has already responded that it is not responsible for the fact that the reservation location is Porto airport as they are not there, which is a fraud by CARJET, but the company continues to be an accomplice in this scam. When I travel by my own means to the company INTERNACIONAL CAR, I present the reservation and I am presented with the following comment youre in luck, as I was leaving and I indicate that I arrived early as the reservation was for 9 pm, which they indicate that at At 9pm the car would no longer be picked up. Then they still tell me that I have to pay in addition to 59.85 euros plus 40 euros because it is after 8 pm. I respond by pointing out that the amount of 59.85 euros already has a value of 40 euros and I am threatened by the employee that if I dont pay, I would be left without a car and without the amount already paid to carjet. I still dispute that the reservation was at the airport and I was there before 8 pm and not at Freixieiro, that no one was waiting for me at the airport, but I only received comments like hurry up, I have to leave. I have already requested a refund of the fee in duplicate from IntercionalCar, but they continue to deny the refund, despite proving that my reservation for 9pm says that I only had to pay 59.85 euros. The company also refused to deliver the current invoice as well as the damage to the car and it was only sent days later and after being requested again. On the day of delivery of the vehicle, I requested a document proving the cancellation of the franchise and they also refused to deliver it.
Translation
No dia 23 de outubro, fiz uma reserva on line pela carjet e aluguei um veiculo no aeroporto do porto para as 21 horas. Com o valor de 83.93 euros mais 40 euros de taxa fora de horas. Foi pago de imediato o valor de 64,08 euros, ficando em falta o valor de 59,85 a pagar no momento de levantamento. Cheguei ao aeroporto cerca das 19h 45m e como nao encontrava o stand da Internacional Car, liguei diversas vezes para o numero que consta do documento de reserva, mas sem sucesso, e ate a data nao houve retorno das chamadas . Numa das chamadas indicavam automaticamente que devia me dirigir para a 2o via de transito ao aeroporto e aguardar. Estive em espera ate as 20 horas, quando me desloco a um colaborador de outra empresa de aluguer de carros informam que o stand nao era no aeroporto. Internacional Car ja respondeu que nao se responsabiliza pelo fato de o local da reserva ser o aeroporto do Porto pois eles nao se encontram la, que e uma fraude da CARJET, mas a empresa continua e ser cumplice deste embuste. Quando me desloco por meios proprios para a empresa INTERNACIONAL CAR apresento a reserva sou presenteada com o seguinte comentario esta com sorte, pois ja me ia embora e indico que cheguei cedo pois a reserva era para as 21 horas, ao que indicam que as 21 horas ja nao ia ter o levantamento do carro. De seguida ainda indicam me que tenho de pagar para alem dos 59,85 euros mais 40 euros por ja passaram das 20 horas. Contesto indicando que o valor de 59,85 euros ja tem o valor dos 40 euros e sou ameacada pelo colaborador que se nao pagar, ia ficar sem carro e sem o valor ja pago a carjet. Ainda contesto que a reserva era no aeroporto e la estava antes das 20 horas e nao no Freixieiro, que ninguem estava a minha espera no aeroporto, mas so recebia comentarios como despache-se que tenho de ir embora. Ja solicitei a devolucao da taxa em duplicado a IntercionalCar, mas continuam a negar a sua devolucao, apesar de comprovar que o minha reserva para as 21 horas diz que tinha de pagar apenas 59,85 euros. A empresa tambem recusou a entrega da fatura do momento bem como dos danos da carro e so foi enviada dias depois e depois de solicitada novamente. No dia de entrega do veiculo solicitei um documento a comprovar o cancelamento da franquia e tambem recusaram a sua entrega.
1 helpful
★★★★★
November 8, 2024
Original
Quality service
Translation
Service de qualite
★★★★★
Local Guide November 8, 2024
Original
I had an incredible first experience with the entire team, everyone was really professional... an example for others to follow. For my part, I can only thank you. Thank you very much.
Translation
Tive uma primeira experiencia incrivel com toda a equipa, realmente todos muito profissionais... um exemplo a seguir pelos demais. Da minha parte resta agradecer. Muito obrigado.
★★★★★
November 8, 2024
Original
Top
★★★★★
November 8, 2024
Original
Hello everyone, very well received by the whole team, dont change, good luck
Translation
Bonjour a tous tres bien recu par toute l equipe ne changez pas bonne continuation
★★★★★
November 8, 2024
Original
★★★★★
November 8, 2024
Original
★★★★★
November 1, 2024
Original
It was simple, straightforward and quick.
Translation
Es war einfach, unkompliziert und schnell.
★★★★★
November 1, 2024
Original
★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Everything impeccable. The flight was delayed for hours and even after hours they were able to have someone waiting for us. I will rent with you again. I recommend
Translation
Tudo impecavel. Voo atrasou imensas horas e mesmo fora de horas foram acessiveis a ficar alguem a nossa espera. Voltarei a alugar convosco. Recomendo
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Giulia 5 stars
Translation
Giulia 5 estrelas
★★★★★
November 1, 2024
Original
Perfect, friendly collaborators who are fast and very attentive and dont take away from everyone else, who I always contact and book with is Bruno Reis. I recommend .
Translation
Perfeito, colaboradores simpaticos rapidos e muito atenciosos e nao tirando os merito de todos os outros, com quem eu sempre contato e reservo e com o Bruno Reis . Recomendo .
★★★★
Local Guide October 25, 2024
Original

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