ANC Azores Holidays (Rent a Car) in Ponta Delgada

Easy to deal with. Communication was professional and fast. We had to wait for a while after we landed for the shuttle. They charge my credit card $1500 deposit when we pick up the car and the car was smaller than expected but it's worked out great with the small parking lots around the island. The deposit was refunded in full upon the return of the car. So no complaints from us. Give them a try.

All good except it was not clear during our booking process that they don't have a station at the airport and only a shuttle every 30mins to their station (10min from the airport). No way to book the shuttle in advance, so it seems to be luck whether you get a seat or not. Also, use another gas station - too expensive.

Very good and quick service, they'll allocate the car based on availability rather than your prior preference, but that's fine considering the efficiency of service. They have shuttle transport so when you return your car they will drop you at the airport too.

Very satisfied with ANC. Booked easily through discovercars. All details in there. Once we landed, i called contact i had been given and within few mins, our ride to car rental office arrived to pick up us. It was easy and quite fast to arrange all the things, no issues with English at all. Car return occurred also very quickly with no issues. Quite higher credit card deposit was released quite quickly though. Best price offered. Very polite customer service, we even communicated via WhatsApp. We cleaned the car obviously. The car had some minor damage, we were notified about it though (don't need brand new car). Higher required credit card deposit. Smaller trunk, would expect larger for 4 people and their belongings. Overall satisfaction, didn't expect that Unable to tell how would they react in case of rental issues...

We rented a car here just for the day so that we could go explore the island at our own pace and go enjoy one of the thermal pools without being tied to a tour! It was really quick and easy and the car was in great condition. Everything went super smooth and we paid a very fair price. My one minor thing is that they required a 1300 euro deposit which seems incredibly high as that is almost $2000 CAD. We got it back no problem, but I do not think I have ever been asked to leave a deposit that high especially since we purchased the full insurance package. I would still recommend, but just something to consider!

Awful service, they provide a car with consumed tyres that let us in the middle of the island, the wheel was obviously in bad condition as very weary and foam came out of the hole . We could have sustained serious problems if the accent had happen on the highway. When the wheel was obviously old , they charged us for the service , the assistance, and the gas , completely uninterested in the danger they put us in . Do not hire here

Not impressed with their car rental service. Tried to charge us for an extra 20 Euro cleaning fee. Car was returned in average condition for a two week rental, see photo. I've rented many cars and never been asked to pay for extra cleaning. I have kids, pretty normal. Cleaning is normally included. Car had allot of body damage, poor rental standards. Very hard to locate their shuttle pickup at the airport, no desk, no sign.

Everything was perfect. Car was in good condition. Shuttle service was so quick, just about 5 minutes away from the airport. They have their own gas station on the rental place, with a good price, so you can just refuel there which is very convenient. All employees that I spoke with were super nice and the price was amazing. One of the best car rental services I had so far. I got a Fiat 500 for my 5 days trip to the island.