Azores Getaways - Azores Vacation Specialists in Ponta Delgada

4.1
★★★★☆
(201 reviews)

Travel agency specialized in travel packages to the Azores. We cater from pre-made to tailor made packages. As the local experts, we'll do everything in our power to guarantee that you have an amazing time while visiting the Azores!

Working Hours

Monday 8 AM-12 AM
Tuesday 8 AM-12 AM
Wednesday 8 AM-12 AM
Thursday 8 AM-12 AM
Friday 8 AM-12 AM
Saturday 8 AM-12 AM
Sunday 8 AM-12 AM

Location

Business Features

Service options
  • Online appointments
  • On-site services
Planning
  • Appointment required

Contact Information

+1 857-557-6251 azoresgetaways.com

Address

R. Direita do Ramalho 69

9500-180 Ponta Delgada

Plus Code: P8V5+2F Ponta Delgada

Photo Gallery

Featured

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By owner

By owner

4.1
★★★★☆
201 reviews

Rating Distribution

5 stars
135 (67.2%)
4 stars
21 (10.4%)
3 stars
8 (4.0%)
2 stars
3 (1.5%)
1 star
34 (16.9%)

Most Mentioned

flight 37 island 29 money 16 car rental 14 beautiful 10 questions 9 breakfast 9 email 8 accommodations 8 excursions 6
Featured Review
★★★★★
October 11, 2024
Original

We had a great experience with the self guided trip to Terceira and San Miguel. We were booking fairly last minute, yet the agent was able to get ideal flights and hotels. I was hesitant to just book through the website, so I called and the customer service was top notch and reassuring. We did not book any extra experiences through them as we preferred to hike and explore on our own. Getting rental cars was important for independent exploring- but you need to be a confident driver as the roads are narrow and winding! We will use them again for sure and want to return to explore more of these astonishingly beautiful islands!

Featured Review
★★★★★
October 6, 2024
Original

Azores Getaway provided the guidance we needed for a fabulous visit to the Azores. They recommended which islands to see and how much time to spend at each. They helped with hotel and car rental choices. Best of all, they did all the grunt work - booking all hotels, flights and rentals. My only criticism is while they always responded quickly to my questions, it was always with a different agent. I would have preferred dealing with the same person throughout the booking. However, overall, our trip could not have gone smoother or been more enjoyable!

Featured Review
★★★★
September 13, 2024
Original

We purchased the Azores Getaways package to travel to Lisbon, Terceira and Sao Miguel for 9 nights. Azores Getaways booked our flights, hotels and excursions. It was a trip of a lifetime and very affordable! Highly recommend. Only thing that isn't great is that booking flights through a travel agency makes things a bit more difficult when trying to manager your trip (checking in, picking seats, etc) but we managed to get around those issues fine.

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Featured Review
★★★★★
June 27, 2024
Original

We recently used Azores Getaway to plan our trip to Sao Miguel, and overall, it was a fantastic experience. They handled everything from our hotel accommodations to the car rental seamlessly, making our vacation stress-free and enjoyable. The hotel they selected for us was comfortable and well-located, and the car rental process was smooth and convenient. We were able to explore the island at our own pace, thanks to the reliable vehicle provided. The only downside was the parking situation. The hotel did not have parking available, which meant we had to find street parking. While parking in Sao Miguel is relatively inexpensive and free after 7 PM, it would have been helpful to have this information beforehand. I recommend confirming the parking arrangements if you plan to rent a car. Despite this minor inconvenience, we had a wonderful time and were very satisfied with Azores Getaway's services. Their attention to detail and excellent customer service made our trip to Sao Miguel memorable. We highly recommend them for anyone planning a visit to the Azores!

Featured Review
★★★★★
May 31, 2024
Original

Visit to the Azores. I have travelled extensively throughout my life and I have to say they are incredible. I decided to try them out of the blue, I usually always book my trip on my own. I went to the Azores website and saw some of the reviews and decided to give them a try. I told them what I wanted to see in the Azores. Within an hour they had a detailed proposal sent to me with a 10 day 3 island hopping. I called them back tweak the trip. And booked it. All flights, car rental, pickup from hotel and tour arrangement went has planned. If there is any questions during the trip I call or email and a response is done within an hour. Will recommend to all my friends. Great Service and Hospitality Obrigrada! Gilles

Featured Review
★★★★★
November 22, 2023
Original

The best thing to happen to us on our recent trip to the Azores Islands and Portugal is the Azores Getaways. To sum it up, we found them to be extremely professional.It was an amazing experience to take this tour with Azores getaway. The level of help, support, professionalism were wonderful throughout the journey. Response times to all our requests were immediate. The itinerary provided was so wonderful . We got too see so many places because of the well designed itinerary. The hotel room in Lisbon was the only drawback. We would have preferred a river facing view. The only setback was the Taxi service. Not once but twice we were let down by them. And on our trip back from Lisbon to the airport the taxi arrived ten minutes late and then the car developed a malfunction. We had to wait 30 minutes before another car replaced it. They seriously need to change the taxi service. Other than this minor blip it was heaven. Thank you one and all at Azores Getaway. We are in love with the Azores getaway staff. Thank you for making our trip so memorable. And we realised that we had got a good discount at every stop we made.

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Featured Review
★★★★★
May 9, 2023
Original

Azores Getaways makes it easy to plan a trip and go. They take care of all the research, such as hotels, rental car companies, etc., so you have vetted choices to customize your trip as you'd like. We just took our second trip with them and it was flawless!

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Featured Review
★★★★★
October 14, 2021
Original

I used Azores Getaways to plan a 3-week vacation. They did a great job coordinating 7 flights and 4 different stops with great accommodations! Much better price for flights and lodging with breakfast than I could get on my own. Therefore we enjoyed a wonderful vacation ~ Thanks!

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1 found this helpful
September 15, 2024
Original
If you want to go to the Azores and have a relaxing trip, dont book with this company. Very incompetent, irresponsible and support is nil. Very poor choice of Hotels, incomplete and wrong information. Every day every headache. Dont trust them, its better to organize it yourself.
Translation
Se quiser ir aos Acores e ter uma viagem descansada nao marque por esta empresa. Muito incompetentes, irresponsavel e suporte e nulo. Muito ma escolha de Hoteis, informacoes incompletas e erradas. Cada dia cada dor de cabeca. Nao confie neles e melhor organizar sozinho.
July 15, 2024
Original
Do not book your Portugal vacation with Azores Getaway! We went in May and it was one thing right after another. Delay after delay. One hotel was under construction, noise and dust everyday. You could feel the mattress springs poking you when you slept. I got a bug bite in the construction hotel and had to go to the dermatologist when I got home. The bite was so inflamed the Dr. treated the bite with steroids. Our flights were delayed twice by 3 hours and the other 2 delayed by at least an hour+. We missed our connecting flight in Boston due to the 3 hour delay. Had to stay the night in the Boston Airport. Terrible experience!!! Azores Getaway never corrected any bad experiences. NO customer service. Save your money and do your own research.
June 15, 2024
Original
Traveled to the Azore Islands with them 2 years ago - still annoyed. 1.5 day delay before flight from Boston. Never again.
★★★★
April 15, 2024
Original
Skipper, surfer, diver, enthusiast of various maritime activities, curious about aquatic flora and fauna, and a dedicated volunteer in environmental and social integration projects through interaction with the sea your qualities inspire and drive us to be catalysts for impact positive in our community.
Translation
Skipper, surfista, mergulhador, entusiasta de varias atividades maritimas, curioso sobre a flora e fauna aquaticas, e um voluntario dedicado em projetos de integracao ambiental e social atraves da interacao com o mar suas qualidades nos inspiram e impulsionam a ser catalisadores para um impacto positivo em nossa comunidade.
★★★★★
Local Guide April 15, 2024
Original
Good price, great site you d like to see the islands. This is a place to book it.
★★★★★
April 15, 2024
Original
★★★★★
Local Guide March 15, 2024
Original
★★★★★
Local Guide March 15, 2024
Original
I loved it... 5 stars in all services... Friendliness, professionals... Always ready to make the trip unforgettable
Translation
Adorei... 5 estrelas em todos os servicos... Simpatia, profissionais... Sempre prontas a tornar a viagem inesquecivel
1 helpful
February 15, 2024
Original
The online booking system does not permit two travelers to check one bag. Assuming I could add a bag after booking cost me $198.50 CDN extra ($240.00 total for one bag). My suggestion that Azores Getaways share the financial responsibility has fallen on deaf ears.
★★★★
Local Guide February 15, 2024
Original
★★★★★
Local Guide January 15, 2024
Original
If you want easy hassle free travel. We have traveled numerous times with Azores Getaways and have not been disappointed. The Azores can be visited any time of year if you are adventurous.
★★★
December 15, 2023
Original
★★★★
Local Guide November 15, 2023
Original
November 15, 2023
Original
Do not book with these people ever!!!! It is such a scam. Today I.e October 27, 2023, Friday. I m posting this review to let the public be aware of what kind of con artists these people are!! So we are suppose to take a flight from JFK to Ponta Delgada via Sata Azores Airlines. We reach JFK at 1pm because that s the time we could reach. We wait till 5pm and at 5pm they just send a text saying the flight is canceled and they put us for next day night that is October 28,2023 night. We have already travelled 5 hrs to come to JFK and then waited another 4 hrs and they are not at all helpful. Not even hey we will put you in Hitel or anything at all. They just say yeah it s canceled come tomorrow. At this point I ve already spent money to come to JFK and the hotels I m checking are over 300 dollars not including taxes just for night because it s last minute. I call the azores getaways and they are very rude and not helpful at all. They say since it s last minute informing , they will not refund the money. How is Sata Azores Airlines canceling last minute on us is our fault? By the way I even bought travel insurance for an additional 1000 dollars. What is the use of the insurance if they are saying they will not refund the money for no fault of us????? This is literally caused so much emotional and physical trauma on me and my husband that it is severely irreversible. Do not ever book with these people or travel on Sata Azores Airlines ever
1 helpful
★★
November 15, 2023
Original
Very poor reception at the inn, no one is here to monitor the guests and the excuse is that this is the time of year. This way, everyone will think that coming to the Azores in winter is very bad. They dont even promote whats good about them.
Translation
Muito ma recepcao na pousada niguem esta ca a controlar os hospedes e a desculpa e que nesta altura do ano e assim. Desta forma toda a pessoas vao pensar que vir aos Acores de inverno e muito mau. Nao promovem sequer o que tem de bom.
★★★★★
November 15, 2023
Original
Despite the bad weather and canceled connections, I was always assisted and guided by Azores at the airport and by online assistants.
Translation
Apesar do mau tempo e cancelamento de ligacoes fui sempre assistido e orientado pela Azores no aeroporto e pelos assistentes online.