Europcar Ponta Delgada Aeroporto in Ponta Delgada

You can fill up almost the full deposit that they will state that it has less (even with the photo of the deposit load in their own invoice) and charge you higher import than on the agreement for the refuel services as well as with a gasoline price much higher than real ones.

My daughter lost her phone in a rental car a few weeks ago and I've emailed the main europcar email asking for help out if anyone has found it and no one has gotten back to me. Can you help? Do you have a direct email so I can send you the details. They did have a great time while renting your car and though it was good quality and very affordable!

We rented a car for a week; it was in very good state when we received it, all went very well, the return process was fast and seamless. Fully recommend!

A great experience when picking up our car. We dealt with Rui at the desk and he was great. Our plane landed late and he stayed open past closing for us. Super friendly, efficient service. He even drove past the car pickup lot on his way home to see that everything was Ok with the car. We couldn't get the GPS to operate and when he checked it out he found it t was defective and went back to the office to get us another car. He deserves 10 plus in service above and beyond. Nice new Renault. Couldn't be more pleased.

Excellent all around! Toyota Yaris was perfect for four with carry on bags. Powerful and fuel efficient with great AC! Staff were very professional. Easy airport pickup and return. Used iPhone with Bluetooth on Navi display. Perfect!

We had nothing but a great experience with this office. I was nervous initially, having never used Europcar and reading horror stories online, but I booked them through Amex Travel as they were the only place with automatic transmissions for a reasonable price. Arriving at the rental counter, the staff was kind and welcoming, explaining every part of the contract and not rushing to make you sign all the forms. They were patient and answered all of my questions, and made everything clear for a US resident driving in Sao Miguel. Once we walked out to the lot, we were greeted by another employee who walked us to our car and did the most thorough pre-inspection for damage I've ever seen at a rental car agency. He noted damage that wasn't on the record yet, and encouraged us to take pictures/videos of the car before we drove it off the lot, just so we wouldn't get unfairly charged at the end. And let me tell you, Sao Miguel is a very easy place to damage a rental car. They gave us a great car with an automatic as requested. Upon return, the process was easy, they did another thorough inspection and sent us on our way. While there is no shortage of bad reviews of Europcar online, this location was great to us, and despite normally being an Enterprise/National customer, I would consider using Europcar here again after this experience. Thanks!

Everything went surprisingly smooth with our rental. We had a fast, friendly, and overall excellent experience with both the staff at the desk, and the staff in the parking lot. I will be using them going forward.

Fantastic service on the receipt, very convenient process of booking via the mobile app (you get a bit of a discount for paying in the app). Flexible drop-off hours. Very polite and professional communication with the manager Gilberto Sousa made our first impression in Azores just wonderful! The price-quality ratio is very nice, will definitely come back soon