Goldcar Ponta Delgada Airport in Ponta Delgada

The best car rental expirience I have ever had! Miguel was so helpful and kind. Pick-up and drop off was smooth, the car was relatively cheap, and I never felt like I was going to get scammed.

I had good past experience from renting cars from Gold Car in Spain. In Azores, Portugal, I rented from them again but this time, I have not been happy with my car. It is waaaay too expensive for what it is and it is not something I would feel very comfortable with. I rent cars regularly, and my lessons learnt here (and also from talking with others in the island) is not to book in advance (and fall into the cancellation fee trap) and try to book at the airport. By the way, Gold Car at this point does not have a desk in the airport and you have to call them on their direct office number (good luck seeing that in the tiny footnote paragraph of your booking confirmation). All in all, I don't think I will work with this company again. On the positive side, the staff have been nice to me, but hey, you drive the car not the nice staff.

We have rented a car from Goldcar for several times. We always book the car directly with Goldcar with full insurance. The service is of a high standard, exactly as quoted. I don't understand the lower ratings from some other users as we always get what we booked and paid for, we have never been asked for any services beyond the booking at an extra cost. Their cars are reliable, the staff are helpful and there has never been a problem. The airport tranfer was perfect and immediate in both directions, all instructions absolutely clear

Renting from Goldcar in Ponta Delgada was such a great experience! The shuttle picked us up promptly at the airport, and lovely Catarina and Vania helped us out right away. They made sure to offer us a great upgrade with the best coverage on our rental, which made the trip hassle-free! On a side note, I would strongly recommend renting larger cars, like a Jeep Renegade, to tour the island. So many amazing spots became accessible for us!

I had a great experience renting a car from Goldcar on Sao Miguel Island in the Azores. I noticed some negative comments, but I think they might be from people who didn't read the rules properly before making their plans. I had no issues at all. All went as expected. Highly recommend!

I recently rented a car from Goldcar for a week-long trip to Sao Miguel Island in the Azores, and I couldn't be happier with the experience. Upon arrival at the airport, we were warmly greeted by Miguel, who provided exceptional service from the start. He patiently explained everything we needed to know and ensured we were fully prepared for our journey. We opted for a big car and got a Nissan Juke, which I highly recommend. This vehicle was perfect for navigating the diverse terrain and challenging roads. The car performed flawlessly and provided a comfortable and safe ride throughout our trip. Additionally, the peace of mind offered by the super/mega relax insurance (provided by Goldcar) made our adventure even more enjoyable. Knowing we were fully covered allowed us to explore every corner of the island without any worries. Overall, Goldcar delivered top-quality service and a fantastic car that made our trip unforgettable. I highly recommend them for anyone visiting Sao Miguel Island!

The company is very far from the airport! The company's shuttle bringing the customers from the airport to the car rental's office was late. We had to wait 25 minutes to be picked up. I booked a car with GOLDCAR through their business partner "discovercars". I paid for the car rent and a full coverage offered by www.discovercars.com. At GOLDCAR, they did not respect the car insurance offered by their business partner and made me buy another GOLDCAR'S full coverage insurance . So I paid for the car rent and two full coverage insurances. At GOLDCAR'S, we asked them to print out for me the terms and conditions of the rental. They told me to visit the website without stating what the exact link is. Terms and conditions are very important, as there are many exclusions in the insurance, where you lose your insurance... however we could not find out what the exclusions were...

5 stars but with one important point! We hired car rental 3 times from goldcar in ponta delgada. Each time they were fast, friendly (Nancy in particular) and the vehicles were new and clean. We'd highly recommend using goldcar. Make sure you get the super insurance which will allow you to relax and not worry about anything bumps or scratches to the car. He's the big catch for some people. This car rental location is NOWHERE NEAR the airport. We were renting an Airbnb near the motorway and the goldcar location suited us perfectly as we could walk. But if we landed in airport and expected to get the car at the airport we would have been very disappointed. So I would just recommend goldcar change the name of their location. And for people to do their research. But other than that it's really smooth and enjoyable!