WAYZOR rent a car airport in Ponta Delgada
3.5
★★★★☆
(41 reviews)
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Photo Gallery
Featured
Exterior
Street View & 360deg
3.5
★★★★☆
41 reviews
Rating Distribution
5 stars
23 (56.1%)
4 stars
4 (9.8%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
14 (34.1%)
Most Mentioned
price
12
insurance
7
scammed
4
island
3
desk
3
vw up
2
skoda fabia
2
rear view mirror
2
volkswagen polo
2
return
2
Featured Review
★
October 23, 2024
Original
SCAM They will take your money! They will give you a car that is close to breaking down and then charge you 1600 euros when it finally dies.
Featured Review
★★★★★
August 30, 2024
Original
Wayzor saved our vacation since Thrifty car rental canceled our booking on our arrival. We found Flavio at the desk that was able to offer a last minute solution for us. His professionalism, attention and care were just over standards and he deserves a better recognition for his amazing job. Chek-out procedure was also easy and flawless.
Featured Review
★
August 1, 2024
Original
have the following hints for suspicious fraud: The car was delivered without spare tyre. I have never had a rental without spare tyre and usually the company checks at the end the spare tyre to be in the car - possible way for wayzor to make profit if I had not insisted to document it on the contract Damage report was not provided to client- i left contact details both mobile phone and email. For the email, I tried to call and the staff did not manage to spell my email address as it contains my name. Suspicious. Nobody tried to call me and unfortunately my trust in good people on earth was misused. In contrast, it was a huge effort during my precious holiday with my family. The car has plenty of damages - hardly possible to count at check out. Of course I was told to have generated a damage not visible at first sight since it is out of usual view from inspection. My family and an another family know that we have not been driving on steep roads where this damage could have been generated.
Featured Review
★★★★★
July 30, 2024
Original
No issues with Wayzor! We booked via booking and received an automatic car as requested. The line at the airport did get quite long (after us) but we did our research and got there quickly after landing. We made sure to record a video of the car & the gas gauge with the attendant upon pickup, and returned it with no issues. The car worked out great for us, thanks Wayzor!
Featured Review
★★★★★
June 29, 2024
Original
All went well. Car was new and the agents Paola and Andre were honest and helpful. After getting scammed by Magic Island rent a car it was great getting a car here at Wayzor.
1 found this helpful
Featured Review
★
June 8, 2024
Original
Terrible rental. Charged us 190EUR for a scratch UNDER the car absolutely impossible to notice at check in. AVOID.
1 found this helpful
Featured Review
★
June 5, 2024
Original
!!FRAUD!! Do not book with this company. We received (as booked) a Volkswagen Polo. Unfortunately, this car was full of scratches and defects all around, which already made us suspicious. When returning the car, the employee tried to charge us for a defect which was already documented claiming it got ,,more severe". Luckily, we arrived ahead of time. The Man from Wayzor took 20 minutes to call his boss. At the end, when I brought up a lawsuit they agreed to refund the full deposit of 1600EUR. Never again.
Featured Review
★★★★★
April 27, 2024
Original
Everything was great! I booked through their email and not actual site. I won't lie-- their website needs some work regarding booking lol. But He gave me my price quotes via email and was very quick to respond. Wayzor had a nice Volkswagen automatic car on reserve for me. The car was in great condition with lots of safety features. MAKE SURE YOU PURCHASE THE EXTRA PROTECTION. it's worth it. Only held EUR300 security deposit on my account and released the funds immediately upon return. Customer service throughout is fantastic and would definitely recommend to anyone needing a car for their trip to Sio Miguel.
★★★★★
November 8, 2024
Original
I was a little afraid to book after reading the reviews. On the other hand, no problem for our 10-day reservation with key delivery in the key box. You just need to take care of the car :)
Translation
J ai eu un peu peur de reserver suite a la lecture des avis. En revanche, aucun probleme pour notre reservation de 10 jours avec remise des cles dans la boite a cle. Il suffit simplement de prendre soin de la voiture
★★★★★
Local Guide
November 1, 2024
Original
I highly recommend this company and especially Andreo who was very friendly both at the pick-up and return I had washed my vehicle the day before unfortunately the night I had parked under a tree with birds which put dirt M.....E everywhere it was not voluntary and they said nothing to me, the vehicle was checked at 6 a.m. when it was returned and my deposit was returned. I recommend this company because I have no I really had no problem with them, on the contrary, everything went really well. Thank you
Translation
Je recommande vivement cette societe et surtout Andreo qui a ete tres sympathique autant a la prise en charge quau retour javais lave mon vehicule la veille malheureusement la nuit je metais gare sous un arbre avec des oiseaux qui ont mis de la M.....E partout cetait pas volontaire et ils mont rien dit , le tour du vehicule a ete fait a 6h du matin a la restitution et ma caution a ete rendu je recommande cette entreprise car je nai vraiment eu aucun souci avec eux au contraire tout sest super bien passe .merci
★
November 1, 2024
Original
Very bad experience. I rented a car on August 24 with a very high price Then they charged me 100 Euros for ONE small scratch on a wheel Something like this has never happened to me. Never again that company.
★★★★★
Local Guide
October 15, 2024
Original
★★★★★
October 15, 2024
Original
We rented the car in less than 20 minutes, it was a new car with few kilometers but it had some aesthetic details, but when we returned the car (Washed and vacuumed) as appropriate to look good with the company since we had dirty the car too much, However, upon arrival, they verified it and showed me that they already had the photos of the respective details of the car and therefore our return was impeccable, what makes me think is that if they record the damages and show you their details it is because which are transparent and have no intention of scamming. Our experience is recommended.
Translation
Alquilamos el carro en menos de 20 minutos, era un coche nuevo y con pocos quilometros pero tenia algunos detalles esteticos, pero cuando devolvimos el carro (Lavado y aspirado) como corresponde para quedar bien con la empresa ya que el auto lo habiamos ensuciado demasiado, sin embargo al llegar, lo verificaron y me mostraron que ellos ya tenian las fotos de los respectivos detalles del auto y por lo tanto nuestra devolucion fue impecable, lo que me da a pensar es que si registran los danos y te muestran sus detalles es por que son transparentes y no tienen la intencion de estafar. Nuestra experiencia es recomendable.
★
Local Guide
September 15, 2024
Original
More than 40m to lift a car.
Translation
Mais de 40m para levantar um carro.
★
Local Guide
September 15, 2024
Original
Dont rent with them
Translation
No alquiles con ellos
★★★★
September 15, 2024
Original
- cheap - no queuing - great service - great car with CarPlay - took good care of the car and didnt have to pay for any defects The only thing that was confusing is the insurance we were offered. Since we booked the car through a comparison site, we had already taken out insurance through it. The employee still asked us to take out our in-house insurance. We rejected this and that was the end of it. So its not really a point of criticism, but its something you should know.
Translation
- gunstig - kein Anstehen - super Service - tolles Auto mit Carplay - gingen ordentlich mit dem Auto um und mussten so auch keine Makel nachzahlen Das einzige, was verwirrend war, ist die Versicherung, die uns angeboten wurde. Da wir das Auto uber eine Vergleichsseite gebucht hatten, hatten wir daruber bereits eine Versicherung abgeschlossen. Der Mitarbeiter bat uns dennoch die hauseigene Versicherung an. Diese lehnten wir ab und damit war es dann auch erledigt. Also kein tatsachlicher Kritikpunkt, aber sollte man wissen.
★
Local Guide
August 15, 2024
Original
0 stars. If you can, do not contract with this agency. The one right next door at the Ponta Delgada airport has very long lines...there must be a reason. They gave me an Ibiza with three defects, when I go to return it there is no one in the outside office, I go to the counter and since I am in a hurry because I miss the flight the guy (very nice, it must be said) answers me that he will do the inspection and He will send me an email with the refund of the deposit. Well heres the surprise! They send me an email with two new defects and an invoice for 265 euros more....take it now! I can assume the first scratch because it was on the rearview mirror and it may have been done, the second is a peck on the front bumper!!! A stone perhaps that jumped off the road????!!! Well, I pay for it. SCOPES I have been renting cars for many years and this has never happened to me. Also they dont answer anything
Translation
0 estrellas. Si puedes no contrates con esta agencia. La que esta justo al lado en el aeropuerto de Ponta Delgada tiene colas larguisimas...por algo sera. Me dieron un Ibiza con tres desperfectos, cuando voy a devolverlo no hay nadie en la oficina exterior, voy al mostrador y como tengo prisa porque pierdo el vuelo el chico (muy agradable, todo hay que decirlo) me contesta que el hara la revision y me mandara un correo con la devolucion de la fianza. Pues aqui esta la sorpresa! Me mandan un correo con dos nuevos desperfectos y una factura de 265 euros mas....toma ya! El primer rasguno lo puedo asumir porque era en el retrovisor y puede que lo hiciera, el segundo es un picotazo en el para golpes delantero!!! Una piedra tal vez que saltara de la carretera????!!! Pues lo pago yo. SINVERGUENZAS Muchos anos alquilando coches y jamas me ha pasado esto. Ademas no contestan a nada
★★★★★
August 15, 2024
Original
I was very scared when I read the reviews that I was being blamed for damages that were not due to me. And in fact after having had a very good tour when we took the vehicle with the Wayzor employee who noted absolutely all the defects of the vehicle, we were extremely careful with the car. On the way back, the check out was also very thorough but as we had been very careful, no damage was to be reported. So for us its a very good experience because the employees are very friendly and indeed the checks are very thorough but that seems like the least we can do when renting a car.
Translation
J ai eu tres peur en lisant les avis qu on m impute des dommages qui ne m etaient pas dus. Et en fait apres avoir tres bien fait le tour au moment ou nous avons pris le vehicule avec l employe de chez wayzor qui a note absolument tous les defauts du vehicule, nous avons ete extremement precautionneux avec la voiture. Au retour le check out a ete aussi tres minutieux mais comme nous avions fait tres attention, aucun degat n etait a deplorer. Pour nous donc c est une tres bonne experience car les employes sont tres sympa et effectivement les verifications sont tres pointues mais ca nous semble la moindre des choses quand on loue une voiture.
★★★★★
Local Guide
June 15, 2024
Original
Everything super good! Pickup/delivery was super fast and easy ( first half of June is not yet high season), the new car without any problem ( koda fabia 8000km). Sata delayed our flight by 6 hours and we were able to have the car longer without any additional charge. Very friendly staff
★
April 15, 2024
Original
Run away from this company!! They scam you and on top of that we almost missed the flight because of them. Its a shame to end a trip with such an unpleasant feeling. When you go to return the car, there is absolutely no one in their office in the parking lot, while in the others there are several people attending. In the rain and cold, you have to call for the same person who attends the terminal to come and serve you. The people who arrived from other companies immediately attended to him and inspected the car without any problem, everyone was happy. We waited half an hour for him to arrive, with great parsimony, he went to examine a car that had already given us countless bumps and scrapes. He spent 10 minutes looking at the entire car, you could tell from a distance that he was looking for any possible scratches to blame, so much so that he turned the car around twice, finally he looked at the rearview mirror which was already full of scratches and said that there is a new stripe that was not there, we take advantage of the fact that it is an area that cannot be seen in the photo with rainwater. 1700 deposit. It is to report it to the Airport Police but they take advantage of the fact that you have already wasted too much time there to catch the flight, they have everything planned to execute the perfect scam. Take any other company in Ponta Delgada for your mental health and your pocket.
Translation
Huye lejos de esta compania!! Te estafan y encima casi perdemos el vuelo por su culpa. Una pena terminar un viaje con una sensacion tan desagradable. Cuando vas a retornar el coche, no hay absolutamente nadie en su oficina del parking, mientras en las otras hay varias personas atendiendo. Con lluvia y frio, tienes que llamar para que vengan a atenderte, la misma persona que atiende en la terminal. La gente que llegaba de otras companias enseguida le atendian y revisaban el coche sin ningun problema , todos felices.Esperamos media hora a que llegara, con gran parsimonia, se dirige a examinar un coche que ya nos dieron con innumerables golpes y roces. Se tomo 10 minutos mirando todo el coche, se notaba de lejos que buscaba algun posible roce del que culpar, tanto es asi que le dio dos vueltas al coche, finalmente se fija en el retrovisor que ya estaba lleno de roces y dice que hay una raya nueva que no estaba, se aprovecha que es una zona que en la foto con agua de la lluvia no se aprecia. 1700 de deposito. Es para denunciar a la Policia del aeropuerto pero se aprovechan de que ya has perdido demasiado tiempo alli para coger el vuelo, lo tienen todo estudiado para ejecutar la estafa perfecta. Coge cualquier otra compania en Ponta Delgada por tu salud mental y tu bolsillo.
★
April 15, 2024
Original
I also got shaken down by this company when returning my car earlier this month and ended up paying for a couple of blemishes not even the size of the eraser on a pencil. Now I have to make a claim through the insurance company to recover my costs and the irony is that Wayzor will keep the money but wont even bother doing the repairs so that they can charge the next guy who drives the car. I reported them to the Azores tourism office so I hope theyre forced to get their act together before I have to go back to the Island.
3 helpful
★★★★★
Local Guide
November 15, 2023
Original
Very good service and really good price
Translation
Muito bom servico e bom preco mesmo
★
Local Guide
November 15, 2023
Original
I rent cars often and never had any problem but I won t rent again from this agency and advise not to. They give you an old car with 23 scratches and tell you not to worry if you make another one and then, at return, they retain you some money because someone else made another scratch on the tyre and there is no way to discuss. No sense of customer at all.
4 helpful
★
Local Guide
November 15, 2023
Original
Beware of this company. We have been renting cars all across Europe and never had any problems. Usually we receive a shiny new car. With Wayzor we received a dated car with scratches all over. The guy that released the car to us said not to worry about small scratches as they are not concerned with small scratches only big dings. When we returned the car they made us pay $300 AUD to replace the tyre and the previously scratched rims because the tyre got scratched from the sidewalk. This is a rip off to charge AUD $300 for a tyre in Portugal where everything was cheap.
4 helpful
★★★★
Local Guide
November 15, 2023
Original
★★★★★
November 15, 2023
Original
★★★★★
Local Guide
November 15, 2023
Original
Everything went very well at the counter and when handing over the keys. Polite staff, giving lots of explanations. We used the key box as we arrived at the airport after hours. We had booked a VW polo or equivalent and had a very equipped Skoda Scala.
Translation
Tout sest tres bien passe au guichet et a la remise des cles. Personnel poli, donnant beaucoup dexplications. Nous avons utilise la boite a cles car nous sommes arrives a laeroport en dehors des heures douverture. Nous avions reserve une VW polo ou equivalent et avons eu une Skoda Scala tres equipee.
★★★★★
November 15, 2023
Original
Someone drove into the back of our hire car leaving a damaged bumper. We called Wayzor and they dealt with it really well, they left us to enjoy the rest of our holiday, sorted it with the other party s insurance, and returned our whole excess after a week or so. Very good communication throughout.
★★★★★
Local Guide
November 15, 2023
Original
Hassle-free.
★★★★★
November 15, 2023
Original
Great experience in Terceira
Translation
Otima experiencia em Terceira
★
Local Guide
November 15, 2023
Original
They disable Android auto so you will buy GPS extra services
3 helpful
★★★★★
Local Guide
November 15, 2022
Original
Efficient and friendly car hire in Azures. Fast pick up and return . Full insurance cover was expensive 150 euros for 7days, but had already bought alternative online excess cover for 30 pound. Car was clean and reliable . Would use again. Note if you get a VW UP ours did not have a usb point in it !!
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