Carplus Sintra in Rio de Mouro

4.5
★★★★★
(547 reviews)

A Carplus e a concessao multimarca de carros usados do grupo Salvador Caetano. Oferece uma vasta gama de viaturas usadas e semi-novas com garantia ao melhor preco do mercado. Entrega imediata e valorizacao da sua retoma. Visite-nos no stand de Sintra.

Working Hours

Monday 10 AM-8 PM
Tuesday 10 AM-8 PM
Wednesday 10 AM-8 PM
Thursday 10 AM-8 PM
Friday 10 AM-8 PM
Saturday 10 AM-7 PM
Sunday 10 AM-6 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Payments
  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Contact Information

928 503 280 carplus.pt

Address

Estr. Terras da Lagoa 66

2635-595 Rio de Mouro

Plus Code: QMF4+CM Rio de Mouro

Photo Gallery

Featured

Featured

Car dealership

Car dealership

All

All

Videos

Videos

Inside

Inside

Street View & 360deg

Street View & 360deg

4.5
★★★★★
547 reviews

Rating Distribution

5 stars
403 (73.7%)
4 stars
79 (14.4%)
3 stars
27 (4.9%)
2 stars
8 (1.5%)
1 star
30 (5.5%)

Most Mentioned

car 45 stars 23 attention 15 process 14 trust 13 doubt 7 guarantees 6 documents 5 speed 5 efficient 5
Featured Review
★★★★★
March 22, 2024
Original

Hats off to Bernardo! Portuguese laws make certain guarantees on used cars obligatory, but good customer service depends on the company (if you buy from one) and especially the salesman. Carplus has its own guarantees, which were wholly respected: a few post-purchase things were fixed for us rapidly, no questions asked. The ongoing war made one piece unavailable for a while, and that's where Bernardo went above and beyond, making sure we were always taken care of. (We still owe him a cake to celebrate!)

Review photo
Featured Review
★★★★★
January 16, 2024
Original

Highly recommend. Wide range of used cars, all come with guarantee. 5 stars to the staff. A wonderful experience

Featured Review
★★★★★
March 11, 2023
Original

Had an A+ experience with the help of Carlos Arrenega at Carplus We're fairly new to Portugal & still not comfortable speaking in Portuguese. Carlos speaks English & went over and above to make sure we got the right car for us, handled all of the paperwork & delivered the car within 2 days. The website was easy to navigate & the location had an ample number of cars to view . When my son's ready to buy his car we'll be back & ask for Carlos

1 found this helpful
Featured Review
★★★★★
July 21, 2022
Original

Overall it's best experience.Specially... Overall it's best experience.Specially everything was explained in English and helped us each and every way from them .They answer your call and message straight away back to you even though they are very busy.They listen to your choice what you like and accordingly they provide their best service to you.Your money you pay them it's safe with proof documents they give you.If you cancel your reservation or Deal with specific reason money will be refunded by them which I had experience with them .No frauds, you will be dealing with best car company who give you best service and car with 18 months warranty etc.They are honest and loyal about their work.Specially they fulfill their words which they promise you in the beginning of the Car Deal.I recommended them to everyone who are looking forward for best Car company to buy their Cars.Carlos Arrenega is the best person in CARPLUS who helped us in each and every step.He is very friendly and helpful person I met in CARPLUS.Thankful for everything Carlos Arrenega.

1 found this helpful
Featured Review
★★★★★
July 7, 2022
Original

I bought a used car from Carplus Sintra this week. It was an amazing experience. Carlos A. did a great job to meet my needs and provide the car within a very limited time frame. He was very professional and went above and beyond to make it happen. I will definitely be going back there for my next car.

Featured Review
★★★★★
February 24, 2022
Original

My husband and I had a great experience with Carplus in Sintra. Carlos Arrenega is fluent in English and helped us with paperwork and websites that were in Portuguese. He was very professional and generous with his time. We highly recommend this business. Carlos also has a 5 star smile! Linda and Gary

1 found this helpful
Featured Review
★★★★★
November 6, 2021
Original

The professional and friendly service we received from Carlos was brilliant. He knew his products and gave us good advice based on our specific needs. It was an added bonus that Carlos speaks excellent English and could explain everything to us in an easy to understand manner. We recommend CarPlus and specifically Carlos Arrenega to anyone who needs to purchase a reliable vehicle from a reputable dealer.

2 found this helpful
Featured Review
★★★★★
October 28, 2021
Original

Professional and extremely helpful, I could not have wished for a better person to help me than Carlos Arrenega who was fluent both in English and cars. Carlos went out of his way to make sure I have everything I needed and that I have made the right choice.

2 found this helpful
★★★★★
November 9, 2024
Original
Excellent service, always willing to help and find the best solution for customers.
Translation
Excelente atendimento estando sempre dispostos a ajudar e a arranjar a melhor solucao para os clientes.
November 2, 2024
Original
Run away
Translation
Fujam
November 2, 2024
Original
First and last time, there is first everyone falls as they say. The thread of inspections when the car is delivered is something to forget, mine was supposedly bought with 26 km, after all it had 35 thousand, as I needed a car there I let it go, the inspection was almost a year old, they said they would do one when the car was delivered. delivered and it was not. When I got home in the sun I noticed that the bonnet was completely damaged, at least they fixed that, but what proves that the check they do is a thong and its all advertising. However, almost 4 months later, I still didnt have the cars documents, the seller, of course, stopped responding.
Translation
Primeira e ultima vez, ha primeira todos caiem como se diz. A tanga das revisoes quando o carro e entregue e para esquecer, o meu comprei supostamente com 26 km, afinal tinha 35 mil, como precisava de carro la deixei passar, a revisao tinha quase um ano, disseram que iam fazer uma quando o carro fosse entregue e nao foi. Quando cheguei a casa ao sol percebi que o capo estava todo estragado, pelo menos isso resolveram, mas o que prova que a verificacao que fazem e uma tanga e e tudo publicidade. Entretanto passado quase 4 meses ainda nao tinha o documento do carro, o vendedor, claro, deixou de responder.
★★★★★
November 2, 2024
Original
Good service, I recommend it!
Translation
Bom atendimento, recomendo!
1 helpful
★★★★★
November 2, 2024
Original
Excellent company.
Translation
Excelente empresa.
★★★★★
November 2, 2024
Original
Excellent service
Translation
Excelente servico
★★★★★
Local Guide November 2, 2024
Original
★★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
A great house and very good service
Translation
Uma otima casa e um atendimento muito bom
★★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
Good service
Translation
Bom atendimento
★★★★★
November 2, 2024
Original
Super satisfied
Translation
Super satisfeita
★★★★★
November 2, 2024
Original
Impeccable service!
Translation
Servico impecavel!
★★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
Company with great service, helpful to the customer. They can easily create trust and empathy with the customer.
October 26, 2024
Original
Not at all helpful, racist, not at all competent, they made me lose a day of work to resolve a situation that was clearly visible, I do not recommend caution
Translation
Nada prestaveis , racistas , nada competentes, fizeram me perder um dia de trabalho para resolver uma situacao que estava bem visivel, nao recomendo cuidado
October 26, 2024
Original
My experience with Carplus was regrettable, the worst I have ever seen. Lack of professionalism.
★★★★★
October 16, 2024
Original
★★★★★
October 16, 2024
Original
★★★★★
October 16, 2024
Original
August 16, 2024
Original
For me, they ended up with a very big I speak from experience, I drive 300km to pick it up and the battery is almost at zero! For another 1 or two weeks Ive had the AdBlue tank empty, the doors have locked each other since the beginning and Ive always contacted the seller, in February this year the warranty ends on the 27th. We feel completely deceived with this purchase of a 2017 Pegeaut, which was all so good and without any problems. I think we bought a problem for life. I filed a complaint on the portal so far, not even a simple response, I did it. Just like the brand of car in question, they are taking care of the situation and helping as much as they can, it is the dignity of this stand that the best thing is to deceive and at the end of the 18 months, even though I kept the reviews worthy of the brand, the last one was still under warranty. , this type of thing happens, its just proof that they sell cars that dont even inspect them before delivering them, as it must be. Regrettable
Translation
Para mim ficaram com uma X bem grande, nao compro nenhum carro la e nao recomendo ninguem o fazerer, a simpatia so esta no momento de impingir o que querem depois..nem uma revisao ao carro como deve de ser fazem qudndo entregam ao comprador , falo por experiencia propria , que faco 300km para o ir buscar e com a bateria quase a zero! Ando mais 1 ou duas semanas o drposito do AdBlue vazio ,portas trancam umas outras nao desde de um principio e sempre contactei o sr vendedor, em fevereiro deste ano termina dia 27 a garantia parece uma central de Avarias que o painel todo faco, pk nos sentimos completamente enganados com esta compra um pegeaut 2017 que era tudo tao bom e sem problemas acho que compramos um problema pra vida fiz queixa no portal ate agora nem uma simples resposta, fi lo igual na marca do automovel em questao estao a tomar conta da situacao e ajudam no que puderem, e a dignidade deste stands que o bom e enganar e no final dos 18 meses mesmo eu mantendo as revisoes dignas ma marca que a ultima ainda estava na garantia, acontece este tipo de coisas so prova que vendem carros que nem os inspecionam antes de os entregar como deve ser Lamentavel
★★★★★
Local Guide August 16, 2024
Original
Good choice of used vehicles.
Translation
Boa opcao de viaturas usadas.
August 16, 2024
Original
Bad service. They sell cars with problems and do not take responsibility
Translation
Pessimo servico. Vendem carros com problemas e nao assumem a responsabilidade
★★★★★
Local Guide June 16, 2024
Original
Excellent service
Translation
Excelente atendimento
★★★★★
May 16, 2024
Original
★★★★★
April 16, 2024
Original
My husband and I didnt know Carplus but we purchased a vehicle in September 2023 with Mr. Joao Castro, I specifically asked for the extras I wanted in the vehicle and Mr. Joao brought us a vehicle from Porto that is exactly what we were looking for. We were extremely satisfied, not only with the service at the time of sale, but with the support during the acquisition process as well as after the sale. We recommend not only the company, for its seriousness and commitment to the client, but also the employee, Mr. Joao, who with professionalism gave us the necessary security to trust the company.
Translation
Eu e meu marido nao conheciamos a Carplus mas adquirimos uma viatura em setembro de 2023 com o Sr. Joao Castro, eu pedi especificamente os adicionais que queria no veiculo e o Sr. Joao nos trouxe do Porto um veiculo que e exatamente o que procuravamos. Ficamos extremamente satisfeitos, nao so pelo atendimento na hora da venda, mas pelo acompanhamento no processo de aquisicao como tambem no pos venda. Recomendamos nao so a empresa, por sua seriedade e compromisso com o cliente, como tambem a pessoa do colaborador, Sr. Joao que com profissionalismo nos passou a seguranca necessaria para confiar na empresa.
★★★★★
April 16, 2024
Original
I give it 5 but I wanted to give it 7 or 13. Mr. Ricardo is amazing and long live Benfica
Translation
Dou 5 mas queria dar 7 ou 13. O Sr. Ricardo e um espectaculo e viva o Benfica
★★★★★
April 16, 2024
Original
Nelson Almeida was impeccable from the first contact, always available and always trying to find the best solution, so that we could close the deal. 5 star service
★★★★★
April 16, 2024
Original
Tive um acompanhamento de excelencia, o Neson foi extremamente prestavel, e sempre em comunicacao comigo para ir reportando a situacao do processo, adorei o atendimento bem como a D Ana Felix sempre atenciosa, ambos muito profissionais. Correu tudo bem com o processo, ja tenho o meu Renault Clio e estou muito feliz. Obrigado Carplus
★★★★★
April 16, 2024
Original
I went to visit carplus in Sintra and highly recommended it. Park with excellent vehicles.
★★★★★
March 16, 2024
Original
Very satisfied. I purchased a car from Bernardo Monteiro. 5 stars
Translation
Muito satisfeito. Adquiri viatura com Bernardo Monteiro. 5 estrelas
★★★★★
March 16, 2024
Original
I visited Carplus again and was very satisfied with the service, especially from the salesman Bernardo Monteiro! Team of excellent professionals!!
Translation
Voltei a visitar a Carplus e fiquei bastante satisfeita com o atendimento, principalmente do vendedor Bernardo Monteiro! Equipa de excelentes profissionais!!
★★★★
Local Guide March 16, 2024
Original
Multi-brand stand with a wide variety of vehicles.
Translation
Stand multimarcas com grande variedade de veiculos.
★★★★★
February 16, 2024
Original
Bernardo Monteiro. Commercial to look for! 10 stars!
★★★★
Local Guide February 16, 2024
Original
★★★★★
February 16, 2024
Original
★★★★★
Local Guide February 16, 2024
Original