Auto Canhas Rent-a-Car in Santa Cruz

4.5
★★★★★
(448 reviews)

With exclusive and innovative offers, we deliver our customers LOW COST prices in car rental in Madeira Island

Working Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Crowd
  • LGBTQ+ friendly
  • Transgender safe space

Contact Information

965 582 960 autocanhasrentacar.com

Address

R. do Cano 1

9100-101 Santa Cruz

Plus Code: M6V8+7X Santa Cruz

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4.5
★★★★★
448 reviews

Rating Distribution

5 stars
368 (82.1%)
4 stars
15 (3.3%)
3 stars
8 (1.8%)
2 stars
15 (3.3%)
1 star
42 (9.4%)

Most Mentioned

deposit 26 escrow 12 renault clio 12 wood 12 BMW 9 peugeot 208 8 fiat panda 8 bureaucracy 7 car 6 landing 5
Featured Review
★★★★★
October 13, 2024
Original

We had a very good experience with the car rental service. Upon arrival, we were provided with a Peugeot 208, and the driver who picked us up from the airport took us directly to the rental agency where we completed the rental paperwork. The car was clean and in good technical condition. Upon returning the vehicle, we refueled it and after a brief inspection, the staff took the car back and drove us back to the airport.

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Featured Review
★★★★★
September 18, 2024
Original

Highly recommend Auto Canhas I spent two amazing weeks in Madeira in August with their Ford Fiesta ST 1.0. The guys at the office were very friendly and helpful; they picked me up and dropped me off at the airport. The rental price was very good, with no unnecessary deposits or credit cards needed. My wife and I drove over 1,000 km around the island without any issues--the car was very agile. Thank you for everything, and I hope we meet again someday!

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1 found this helpful
Featured Review
★★★★★
August 24, 2024
Original

We rented a car from Auto Canhas for the period August 17-20. The contract car was a Renault Clio, but we got a massive upgrade - the Renault Capture! The car was clean and a pleasure to drive across the island. We were picked up from the airport by shuttle to their office and 10 minutes later we were on our way. Payment is ONLY upon arrival, there are no deposits or hidden fees, and their prices are the lowest of any rental company! On the 20th August our flight was scheduled for 9am and we had to be at the airport at 7am - this was no problem for them, they advised us to park the car in a designated car park right outside the airport. If we come back we will definitely use their services! The best rental company in Madeira! HIGHLY RECOMMENDED!!!

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Featured Review
★★★★★
August 13, 2024
Original

My wife and I thoroughly enjoyed our BMW from Auto Canhas! I couldn't find much information on this car rental place before arriving and was slightly skeptical, but everything went smoothly and the cost was 1/2 as much as an airport rental. They will meet you at the airport with a shuttle and will take you around the corner to their location. Car was great, service was great, price was the best. Highly recommend!

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Featured Review
★★★★★
July 9, 2024
Original

Great experience and the best car rental in Madeira! At the airport the price was double and they all have big deposit. The team was great and responsive. No need to pay any deposit or use a credit card. The cars are in good condition and very clean.

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Featured Review
★★★★★
July 2, 2024
Original

I recently rented a car from Auto Canhas and had an excellent experience. The staff was incredibly kind and gentle, making the whole process smooth and pleasant. The car itself was perfect and a joy to drive. Additionally, they provided us with a convenient transfer from their office to Madeira's airport. I highly recommend their services!

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Featured Review
★★★★★
June 15, 2024
Original

Wow! Really wow, the best car rent experience in my life! We arrived to the airport, the driver was waiting for us and we went to the office. In a few minutes we got a key from our cat, cute and perfectly clean BMW with AUTOMATIC transmission as I ordered before. Are you ready to be impressed? No prepayment required, only when you pick up the car, NO deposit fee, completely nothing, I didn't believe and ask million time if I understood correctly When we return the car, the process took 2 mit and we were taken to the airport. That was luxury service, thank you for that! The price is very very pleasant, surely recommend this company with open heart!

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1 found this helpful
Featured Review
★★★★★
May 25, 2024
Original

Amazing service! The guys were super lovely and the car we got was fantastic! Cannot rate them highly enough for how good the service was. I wish we could give more than 5 stars. Our flight was delayed so we were worried we would not be picked up. However, we received a call as soon a we landed to let us know they tracked the flight and knew it had been delayed and that someone was on their way to pick us up. We were picked up and dropped off at the airport without any issues. Also loved that there was no hidden fees or huge deposits required like you get with other companies. Fantastic rental company!

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★★★★★
November 15, 2024
Original
Very uncomplicated and reliable. We gave our flight number and then received a call. We were then picked up from the airport (brought back at the end of the holiday) and then given a reasonable and clean car. Gladly again next time!
Translation
Sehr unkompliziert und zuverlassig. Wir haben unsere Flugnummer durchgegeben, sind dann angerufen worden. Man hat uns dann vom Flughafen abgeholt (am Ende des Urlaubs wieder zuruck gebracht) und haben dann ein vernunftiges und sauberes Auto erhalten. Gerne wieder beim nachsten Mal!
★★★★★
November 14, 2024
Original
Quick and easy to rent vehicles.
Translation
Rapido e facil de alugar viaturas.
★★★★★
November 10, 2024
Original
I recommend this car rental company. Everything was done quickly and correctly without credit card, deposits and vehicle damage examination. The minibus that picked us up at the airport could have had a rental car sign for better orientation. Having seen the queues for car rental in the airport terminal, I think the choice of a car rental company outside the airport terminal was fine.
Local Guide November 10, 2024
Original
★★★
November 9, 2024
Original
We rented a Jeep Renegade hybrid for our 6-day stay in October. During the pick-up process we were told that there were no Renegades anymore, getting assured that our newly assigned Seat Arona belonged to the same class as the Jeep Renegade. True, that s written on the website. It turned out that our Seat Arona was not an hybrid car though, let alone it s also quite hard to understand how two such different cars could be put in the same category While our car was handed over, we couldn t help to overhear in the office to some phone calls between customers and an employee and we were frankly appalled by his rudeness. We were then assured that the car underwent all the latest maintenance even though at every ignition the Oil change service due! message appeared. But given the circumstances it looked like we had no choice other than just start driving and hoping for the best. We kept driving it and the car behaved fine overall, it had a nice acceleration which was key on the steep ascents of Madeira. Brakes also behaved well. On our last day we stumbled on the oil change sticker attached on the inner side of the glovebox and it looked like the oil change was due around 15.000km before, which eventually confirmed the message on the dashboard To sum up: convenient price, quick check-in and check-out and overall satisfying car but disregard to careful maintenance and generally inaccurate service.
★★★★★
Local Guide November 9, 2024
Original
Great service and prices and very good cars. We were picked up from the airport straight after landing and it takes about 5 minutes drive to car rental. We had no issue and can truly recommend this place
★★★★★
Local Guide November 8, 2024
Original
★★★★★
Local Guide November 8, 2024
Original
Recommended! Easy to book online directly on their website. Full insurance applied, no deposit, unlimited mileage. Peugeot 208 was in very good condition. Pick up from airport, quick fulfilment with rental agreement at their office. Easy communication by mail and WhatsApp. Thank you, Auto Canhas made our holidays quite easier with no worries at all!!!
Local Guide November 8, 2024
Original
EVALUATION BASED ON CUSTOMER SERVICE. Badly educated!!!! The first day we take the car the brakes start to smoke a lot, when we had only traveled a few kilometers. We call the company to discuss it and the first thing they tell us is that we dont know how to drive (we come from Tenerife where the carts are the same or worse and we tell them that we know how to drive perfectly on this type of roads). They insist that we dont know how to drive and that nothing is wrong with the brakes, in VERY bad ways and with no intention of fixing the situation and without letting us talk. They hang up the phone on us. (Response to company comment): The bad score is due to the terrible customer service, not because of the quality of the vehicles, the leasing conditions or the professionalism of the rest of the people who work at this company. There is no need to answer a call like this from a customer who has a problem with the car, barely letting us explain the problem and speaking over us in a very cocky tone. 1. At no point are we told that the brakes are new and that the smoke could be due to that, if it had been done from the beginning, this review would not exist (It is not the first review that they have referring to the lack of education and lack of kindness from this person). 2. At no time did we say that we were in 3rd gear all the time, in fact we told him that we use 2nd and 3rd gear at times depending on the stretches of road. I repeat, we know how to drive on these types of roads. 3. During the call at no time do they tell us to go inspect the car or do we offer the possibility of doing it now, after the review. I hope when you travel you dont get the same treatment. Thank you for your kindness
Translation
VALORACION EN BASE A LA ATENCION AL CLIENTE. Mal educados!!!! El primer dia que cogemos el coche los frenos empiezan a echar mucho humo, cuando apenas habiamos bajado unos kilometros. Llamamos a la empresa para comentarlo y lo primero que nos dicen que es que no sabemos conducir ( venimos de Tenerife donde las carretas son iguales o peores y le decimos que sabemos conducir perfectamente por este tipo de carreteras) Nos insiste en que no sabemos conducir y que a los frenos no les pasa nada, de MUY malas maneras y sin intencion de arreglar la situacion y sin dejarnos hablar. Nos cuelgan el telefono. (Respuesta al comentario de la empresa): La mala puntuacion es por la pesima atencion al cliente, no por la calidad de los vehiculos, las condiciones de arrendamiento o la profesionalidad del resto de las personas que trabajan en esta compania. No hay necesidad de contestar asi a una llamada de un cliente que tiene un problema con el coche, sin apenas dejarnos explicar el problema y hablando por encima de nosotros con un tono muy chulesco. 1. En ningun momento se nos comenta que los frenos sean nuevos y que el humo pudiera ser debido a eso, de haberlo hecho desde el principio, esta resena no existiria (No es la primera que resena que tienen haciendo referencia a la poca educacion y falta de amabilidad de esta persona). 2. En ningun momento dijimos que fueramos en 3deg marcha todo el rato, de hecho le dijimos que usamos la 2deg y la 3deg marcha por momentos dependiendo de los tramos de carretera.Repito, sabemos conducir en este tipo de carreteras. 3. Durante la llamada en ningun momento nos dicen de ir a revisar el coche o se nos ofrece como posibilidad lo hacen ahora, despues de la resena. Espero que cuando viajes no obtengas el mismo trato. Gracias por su amabilidad
★★★★★
Local Guide November 8, 2024
Original
★★
November 8, 2024
Original
I had reserved a BMW and I got a powerful Seat Moin. I indicated my dissatisfaction but without follow-up. There were BMWs in the parking lot! The Seat Arona had not received maintenance at 30,000kms and as a result we had a lack of oil and had to return to the garage
Translation
J avais reserve une bmw et j ai eu une seat moin puissante. J ai indique mon mecontentement mais sans suite. Il y avait pourtant des bmw sur le parking! La seat Arona n avait pas recu d entretient a 30000kms et de ce fait nous avons eu un manque d huile et avons du retourner au garage
November 8, 2024
Original
Despite the reservation with the pick-up and drop-off option, the driver arrives at the airport and takes only the driver to the nearby headquarters. The rest are waiting at the airport. The car complies with the reservation arrangements. I caution anyone traveling with a small child. The seat (additional fee for each day) is an old piece of junk that is taken out of a pile of junk, from a stinking warehouse. It is not suitable for anything, especially for safely transporting a child The employee also refused to install it in the car. Ultimately, we had to buy an inexpensive new car seat at the nearest supermarket, for less than we had to pay to rent this piece of junk.
Translation
Pomimo rezerwacji z opcj odbioru i zdania na lotnisku przyje d a kierowca i zawozi do siedziby nieopodal tylko kierowc . Reszta czeka na lotnisku. Samochod zgodny z ustaleniami rezerwacji. Przestrzegam ka dego podro uj cego z ma ym dzieckiem. Fotelik (dodatkowa op ata za ka dy dzie ) to stary mie , ktory jest wyjmowany ze sterty gratow, z mierdz cego magazynu. Nie nadaje si do niczego a ju napewno bezpiecznego przewozu dziecka Pracownik odmowi rownie monta u w samochodzie. Finalnie musieli my kupi niedrogi nowy fotelik w najbli szym markecie, za kwot mniejsz ni musieli my zap aci za wynajem tego miecia.
★★★★★
Local Guide November 1, 2024
Original
Great service. We rented a car only after arriving in Madeira, made a reservation on the web and had the car ready at the airport within 10 minutes, wow. Fast processing of the loan without a deposit, just as fast return. They also took us to the airport. Thank you very much. I recommend.
Translation
Skvela slu ba. Auto sme si po i ali a po prilete na Madeiru, vytvorili sme si rezervaciu na webe a auto sme mali do 10 minut pripravene na letisku, wau. Rychle vybavenie po i ania bez depozitu, rovnako rychle vratenie. Odviezli nas aj na letisko. akujeme pekne. Odporu am.
★★★★★
Local Guide October 25, 2024
Original
Great rental company, helpful, kind and serious staff rents cars at serious prices.
Translation
Skvela po i ov a, ochotny, mily a seriozny personal po i iava auta za seriozne ceny.
★★★★★
Local Guide October 25, 2024
Original
Fast and efficient car rental :) + no deposit - a big plus!
Translation
Szybki i sprawny wynajem auta :) + brak depozytu wielki plus!
★★★★★
October 18, 2024
Original
Great rental! - competitive prices - transfer from and to the airport - quick pickup and drop-off of the car What more could you want
Translation
wietna wypo yczalnia! - konkurencyjne ceny - transfer z i do lotniska - szybki odbior i zostawienie auta Czego chcie wi cej
★★★★★
October 15, 2024
Original
Correct car rental company. Everything happened as we requested in the reservation. Super new car fleet. Quick pick-up and return. I can only recommend it.
Translation
Korrekt autoberl ceg. Minden ugy tortent ahogy a foglalasban kertuk. Szuper uj autoflotta. Gyors atvetel, illetve visszaadas. Csak ajanlani tudom.
★★★★★
October 15, 2024
Original
Very professional and flexible. Everything worked perfectly and the car was new, fresh and fully insured. It felt very safe to rent from them.
★★★★★
October 15, 2024
Original
I highly recommend rentals. The car (Peugeot 208), well-equipped and dynamic, right next to the hotel, great contact.
Translation
Serdecznie polecam wypo yczalnie. Auto (Peugeot 208) dobrze wyposa one i dynamiczne, podstawione pod sam hotel, super Kontakt.
★★★★★
October 15, 2024
Original
Simple contact, clear information, car delivered at hotel and taken from hotel.
★★★★★
October 15, 2024
Original
Highly recommended! Shuttle to and from the airport, the car, prices, and the service were all excellent
★★★
Local Guide October 15, 2024
Original
The delivered vehicle did not correspond to the one I selected on the companys website, although it was in the same category. We specifically booked 110 HP but instead god lower HP vehicle which harmed the driving experience in the steep hills of Madeira. From the moment we picked up the car it had a braking issues. (We picked up car at 2 AM and reported problem once we got to our destination around 3.30 AM) When driving above 80 km/h and applying brakes, steering wheel and whole car were shaking. Was even worse if you had to brake during turns. First point of contact was employee that we picked up car from, and he forwarded us to contact main office early in the morning (WhatsApp and SMS) We did that as soon we woke up, but no one ever contacted us back for the whole 7 days of our stay. I would give them 5 stars if there was no this issues. If car was same power as promised on web site and was feeling safe while driving, this company have really good value for the money. No deposit needed, full insurance, custom drop on/off hours.
★★★★★
October 15, 2024
Original
Positive experience, they delivered me a practically new machine from the chosen package. Payment on collection without deposit. advised
★★★★★
October 15, 2024
Original
No credit card, no deposit. The car is efficient and clean. Nice service. I recommend!
★★★★★
October 15, 2024
Original
I highly recommend Auto Canhas, very convinient pick up and drop off the car, car was in very good condition, worked very good. Thank you Auto Canhas!
★★★★★
October 15, 2024
Original
★★★★★
Local Guide October 15, 2024
Original
I was called at the baggage carousel to let me know when I was standing in front of the terminal building. We were picked up quickly within 10 minutes. The employees were all very nice, had a Renault Twingo that already had 75,000 km on the clock, the car was ok for the price. All damage was recorded upon collection and no complaints were made upon return. We were then taken back to the airport by shuttle. I would rent there again.
Translation
Ich wurde schon am Gepackband angerufen dass ich mich melden soll wenn ich vor dem Terminalgebaude stehe, wir wurden dann zugig innerhalb von 10 Min. abgeholt. Die Mitarbeiter waren alle sehr nett, hatten einen Renault Twingo der schon 75.000km auf der Uhr hatte, Auto war ok fur den Preis. Bei der Abholung wurden alle Schaden aufgenommen & bei der Ruckgabe wurde nichts beanstandet. Danach wurden wir wieder mit dem Shuttle zum Flughafen gebracht. Ich wurde dort wieder mieten.
★★★★★
Local Guide October 15, 2024
Original
Great car rental company, they pick you up at the airport, no issues getting or returning the car. Recommend!
★★★★★
Local Guide October 15, 2024
Original
Irreproachable service. Price to match. I recommend.
Translation
Servico irrepreensivel. Preco a condizer. Recomendo.
★★★★★
October 15, 2024
Original
For us the experience was smooth, 1 year ago. New car in good condition
★★★★
October 15, 2024
Original

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