SPECIFICRENT in Sintra

4.4
★★★★☆
(116 reviews)

Para nos o foco principal da actividade e o Cliente. E por si que trabalhamos, e a sua satisfacao e a nossa garantia de continuidade. Trabalhe connosco e garanta um acompanhamento personalizado.

Working Hours

Monday 9 AM-6:30 PM
Tuesday 9 AM-6:30 PM
Wednesday 9 AM-6:30 PM
Thursday 9 AM-6:30 PM
Friday 9 AM-6:30 PM
Saturday Closed
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park

Contact Information

21 469 3928 specificrent.com

Address

Rua pe do mouro, Centro Empresarial Lusoworld 2, Armazem 33

2710-335 Sintra

Plus Code: QJ4J+Q2 Sintra

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Street View & 360deg

Street View & 360deg

4.4
★★★★☆
116 reviews

Rating Distribution

5 stars
92 (79.3%)
4 stars
5 (4.3%)
3 stars
4 (3.4%)
2 stars
3 (2.6%)
1 star
12 (10.3%)

Most Mentioned

price 24 airport 8 car 5 fee 4 business 3 delivery 2 call 2 book 2 management 2 stars 2
Featured Review
★★★
June 17, 2024
Original

Sorted - thank you mr Bourgard !! Please advise the Porto office that communicating with clients often helps !

1 found this helpful
Featured Review
★★★★★
November 22, 2023
Original

I have already rented a car for one month, using now for almost 10 days , very decent staff , flexible and good price. I asked to replace the car i have with another one that have bluetooth and car was replaced few hours after my request I am a happy customer and for sure i will always use same car rental company THANK YOU Brono for the high level of customer experience you and your team provide

1 found this helpful
Featured Review
★★★★★
November 2, 2023
Original

So yep ... I do like a review or two when the fancy takes me .... However rarely for the functional and product based items in my travels. Specific surprised me ... We enquired through my hotel at 9.00am for a rental to take me up to Nazare for the day and drop back at the airport. 11.00 a brand new card and two nice guys were waiting in the lobby. I was off by 11.20 and then they were waiting at the airport at 4.00. Another nice guy ...drop off two mins from checkin and we were done.... A well oiled machine and I strongly recommend

Review photo
Featured Review
★★★★★
June 26, 2023
Original

This is the main office, so they don't do rentals out of it very often. It's a way from public transit, but easy to reach by taxi. The staff was relaxed and very helpful. The van they provided for our large family was easy to drive and affordable. We appreciated that they picked up the car at our rental house for a reasonable fee, saving us having to drop it off. We'll probably rent from them again.

1 found this helpful
Featured Review
★★★★★
July 21, 2022
Original

Just completed my rental with Specific and could not be happier! No hassle at all. These guys were great and dropped off AND picked up the vehicle from our apartment for a small fee. The prices were also very competitive. I will surely use them again on our return visit.

Review photo
1 found this helpful
Featured Review
April 22, 2022
Original

Worst company ever. Do not trust them! My car broke down on the second day. I called them up and they said I needed to buy some ad blue and fill it up. For starters the ad blue is located in the bonnet so i had to find where this was. No help whatsoever from the company. Furthermore i paid 20 euros for the adblue which was not refunded to me so an additional expense. These guys should have serviced the vehicle before renting it out! I also had to pay 10gbp to secure the car and this money hasnt been refunded to me. I've tried to call Andre from the car hire company numerous times but he doesnt answer the calls. Before renting he was very keen to call me until he received the money. Now I've not heard from him since. They are a very disloyal and untrustworthy company. I would sincerely recommend to avoid them at all costs! I wish I could give 0 stars as this is what they deserve.

3 found this helpful
Featured Review
★★★★★
October 29, 2021
Original

Great car, exactly what I wanted with the short notice. Car delivery to the hotel was at no cost for us. Price is very affordable compared to the airport fees. Service and communication style was great, very polite, and accurate expectation management. Absolutely recommend!

Review photo
4 found this helpful
Featured Review
★★★★
September 27, 2021
Original

Good experience overall! Good car. Good service, very convenient delivery to/from Parking 1 at Lisbon Airport even if it costs a little extra but overall price is still cheaper than others. Make sure you have a working cell phone upon arrival - that's how you get to collect your car at Lisbon Airport, they call you! P.S. be careful reading the contract/voucher as there are many POSSIBLE charges/fees that they might add to the rental price: admin fee, cross boarder fee, carwash fee, out-of-hours drop-off fee, etc. P.S.1. also, it would be great if they supplied "Via Verde" electronic toll tag...without it, it makes things a bit more complicated, especially for paying electronic tolls collected in the last few days before you fly out. I believe they do it on purpose so you are stuck paying admin fees later on.

2 found this helpful
★★★★★
November 15, 2024
Original
★★★★
Local Guide October 15, 2024
Original
★★★★★
September 15, 2024
Original
★★★★★
Local Guide September 15, 2024
Original
Top always 5
Translation
Top sempre 5
★★★★★
Local Guide February 15, 2024
Original
★★★★★
November 15, 2023
Original
Fantastic quality/price, 5-star service, I highly recommend Specific Rent a Car. Kind regards Sara Francisco
Translation
Qualidade/preco fantastico, atendimento 5 estrelas, aconselho vivamente a Specific Rent a Car. Atenciosamente Sara Francisco
★★★★★
November 15, 2023
Original
Very friendly and supportive car rental shop, speaks good English and offers good prices with good quality cars.
★★★★★
Local Guide November 15, 2023
Original
True professionals, very good service.
Translation
Verdadeiros profissionais, a concelho muito bom servico.
★★★★★
Local Guide November 15, 2023
Original
★★★★★
November 15, 2023
Original
Can highly recommend! Easy rental and excellent service.
★★★★★
Local Guide November 15, 2023
Original
Exemplary service, I rented the car for 3 days and had no problems, I recommend it.
Translation
Atendimento exemplar, aluguei o carro por 3 dias e nao tive nenhum problema, recomendo.
★★★★★
Local Guide November 15, 2023
Original
5-star staff, excellent management, a wide variety of vehicles, such a good service that there is no shortage of excellent solutions/cars face to face with major international car rental companies
Translation
Staff 5 estrelas excelente gerencia muita variedade de viaturas servico tao bom que ja faltam solucoes/ carros excelente frente a frente com as grandes rent a car internacionais
November 15, 2023
Original
The company has two problems, they rarely answer the phone and I did not receive confirmation of the reservation over the phone. However, when I went to the company, I received very good service. Only in these aspects do they need to improve.
Translation
Empresa tem dois problemas, raramente atendem telefone e nao recebi confirmacao da reserva por telefone. Porem, quando me desloquei ate a empresa, fui muito bem atendida. Somente nesses quesitos precisam melhorar.
★★★★★
November 15, 2023
Original
★★★★★
Local Guide November 15, 2023
Original
Excellent service, I rented a small car, almost brand new, the friendliness of the staff is 5*, highly recommended
Translation
Excelente servico, aluguei um carro pequeno, quase a estrear, a simpatia dos funcionarios e 5* , altamente recomendavel
1 helpful
★★★★★
Local Guide November 15, 2023
Original
5* service with very good attendance
Translation
Servico 5* com attendimento muito bom
★★★★★
Local Guide November 15, 2023
Original
Best prices to rent!
★★★★★
Local Guide November 15, 2023
Original
Very good, I recommend it)))
Translation
Muito bom, recomendo)))
November 15, 2023
Original
Worst car rental
Translation
Pior aluguer de carros pesimo
★★★★★
November 15, 2022
Original
★★★★★
November 15, 2022
Original
They were absolutely fantastic, which is rare to find in other business areas, let alone in the car rental sector that is littered with horrible companies that prey on their customers fears or nativity. Getting a car from Specific rent was straight forward and without any attempt of trying to persuedes to buy expensive extra covers. They dropped the car off upon arrival, quickly filled the papers and off we went. We ended up returning the car a day early, they were flexible to accommodate our changes, and even gave us a lift to the nearest Metro station. Ive been renting cars for quite a while but never came across a business that I would recommend more than Specific rent. Ah, I also left my Fitbit in the car I returned and a friend of mine popped in to pick it up, however the garage was closed. Someone actually came in to open the office just to give my Fitbit to my friend. Absolute legends.
★★★★★
Local Guide November 15, 2022
Original
★★★★★
November 15, 2022
Original
November 15, 2022
Original
★★★★★
Local Guide November 15, 2022
Original
Great small car rental agency! Great price and nice service!!!
★★★★
Local Guide November 15, 2022
Original
Professionally nothing to say. Great service.
Translation
Profissionalmente nada a dizer. Optimo servico.
Local Guide November 15, 2022
Original
I made a reservation 60 days in advance. On the day the car was delivered to me, they didnt have the car and didnt want to upgrade it. They gave me a smaller car. The suitcases didnt fit. I had to take an Uber with my bags to the airport and then get the car. It was delivered to me dirty, with the tank half full and still full of problems. Run from this company. I returned the car early and they didnt discount the stay.
Translation
Fiz uma reserva com antecedencia de 60 dias. No dia de me entregar o carro, nao tinham o carro e nao quiseram fazer upgrade. Me deram um carro menor. Nao cabiam as malas. Tive que pegar um uber com as malas ate o aeroporto e depois pegar o carro. Me foi entregue sujo, com o tanque pela metade e ainda cheio de problemas. Corra dessa empresa. Devolvi o carro antes e nao descontaram a estadia.
★★★★★
Local Guide November 15, 2022
Original
Very flexible and willing to help as much as possible to facilitate car rental
Translation
Muito flexiveis e dispostos a auxiliar ao maximo para facilitar o aluguer de viaturas
★★★★★
November 15, 2022
Original
Excellent service and a seamless experience. 100% recommended.
November 15, 2022
Original
★★★★★
Local Guide November 15, 2021
Original
★★★★★
November 15, 2021
Original
Great experience and good car
★★★★★
November 15, 2021
Original
★★★★★
Local Guide November 15, 2021
Original
★★★★★
Local Guide November 15, 2021
Original
One of the only car rental agencies that will accept debit cards in Portugal. Employees were very friendly and helpful. Prices are very affordable and the car they give me was clean and solid.
★★★★★
Local Guide November 15, 2021
Original
★★★
Local Guide November 15, 2021
Original
★★★★★
November 15, 2021
Original
★★★
Local Guide November 15, 2021
Original
Rent cars that are not clean and where the levels have not all been done. I take the 9-seater truck so I had ordered 7-seater Vito type with 1/4 of the tank, I give it back with almost half and he doesnt give me any reimbursement...
Translation
Loue des voitures pas propre et ou les niveaux nont pas tous ete fait. Je prends le camion 9 places alors javais commande 7 places type Vito avec 1/4 du reservoir je lui rends avec presque la moitie et il ne me consent aucun remboursement...
1 helpful
★★★★★
Local Guide November 15, 2021
Original
★★★★★
Local Guide November 15, 2021
Original
Friendly staff with tailor-made solutions for customers
Translation
Pessoal simpatico e com solucoes a medida dos clientes
★★★★★
November 15, 2021
Original

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